68 questions with Microsoft 365 and Office | Visio | Other | Other tags

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1 answer

Cannot install Visio Standard 2024. Error 30053-44

I purchased Visio Standard 2024 directly from the Microsoft Store. The license has been successfully redeemed and is associated with my Microsoft account. However, I am unable to install Visio Standard 2024 64-bit. The installation fails with error…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-30T14:09:05.71+00:00
Xuan Ly Nguyen 0 Reputation points
commented 2026-08-31T14:31:40.1366667+00:00
Demi Nguyen 1,755 Reputation points Independent Advisor
1 answer

"I have a subscription that's being billed to my account, but I have no login for it, making it impossible to cancel."

I have been getting a bill for years with no way to cancel it. This Visio Plan 2 was set up, and I get the invoice email and can see the payment from my account, but I can't find where to log in or which account it is attached to. The email that the bill…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-12T14:37:13.5433333+00:00
Will Brookshire 0 Reputation points
edited the question 2026-08-12T15:00:04.84+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
2 answers

I want to cancel my subscription for Visio can someone call me at (PII Removed)

I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio I want to cancel my subscription for Visio

Microsoft 365 and Office | Visio | Other | Other
asked 2026-08-04T15:04:30.5766667+00:00
Trent Robinson 0 Reputation points
answered 2026-08-04T15:31:56.8166667+00:00
Ryan-N 15,750 Reputation points Microsoft External Staff Moderator
1 answer

I would like to learn to use microsoft visio to develop process flow diagrams

I would like to learn to use microsoft visio to develop process flow diagrams

Microsoft 365 and Office | Visio | Other | Other
asked 2026-07-29T16:32:31.01+00:00
Sandra Hollenbeck 0 Reputation points
commented 2026-07-31T21:41:28.2066667+00:00
Anonymous
1 answer

cancel Visio

I need help canceling a Visio recurring subscription. I am unable to login to the account for this charge (not the one I am logged into for this question). I am unable to speak with a human, and the bot will not help. If I do not receive help through…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-07-11T20:02:11.5866667+00:00
Carl Ross 0 Reputation points
commented 2026-07-14T16:26:38.2133333+00:00
Anonymous
6 answers One of the answers was accepted by the question author.

request refund on visio plan 2

Hello, I purchased Visio Plan 2 using my billing email [Moderator note: Personally Identifiable Information removed], but I am unable to access the subscription. Microsoft created a work/school account for the subscription, but I cannot identify the…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-06-15T19:48:31.8866667+00:00
Michael MacDonald 20 Reputation points
accepted 2026-06-16T23:04:25.9933333+00:00
Michael MacDonald 20 Reputation points
2 answers

No control handles to appear on curved lines in Visio for web

I can't get control handles to appear on curved lines in Visio for web. This was a previously supported feature as I have diagrams saved where this was done.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-22T16:24:19.0166667+00:00
Christian Carson 0 Reputation points
answered 2026-05-22T18:16:31.1233333+00:00
Anonymous
1 answer

Visio Plan 2 subscription

Hi, I have a "Visio Plan 2" subscription but it's impossible to login with my account and use it. Visio Plan 2 does not appear to my choices. What can I do to validate my Visio Plan 2 access ? Many thanks for your assistance

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-20T05:44:58.2766667+00:00
Georges Arhodakis 0 Reputation points
commented 2026-05-21T02:55:37.02+00:00
Anonymous
2 answers

Cancel my visio subscription

I am not able to find a way to navigate to a page where I can cancel my Visio subscription. How can I cancel my subscription.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-11T12:07:10.53+00:00
Jesse Johnson 0 Reputation points
commented 2026-05-12T09:07:46.2333333+00:00
Anonymous
1 answer

How do I talk with a human at Microsoft? I stopped using VISIO over a year ago and still getting billed.

My attempts to cancel online have used up hours of my time and the closest I got would have cancelled my entire Microsoft account - which I don't want to do. I know that a conversation with a human will address this. Please provide a phone number. I am…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-05-05T04:54:38.42+00:00
David Kusters 0 Reputation points
commented 2026-05-06T01:21:35.6166667+00:00
Anonymous
2 answers

How to fix Microsoft Visio issue.

I get this message when opening Microsoft Visio. When I hit "Repair Now" the program closes with no repairs being accomplished.

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-30T18:44:25.57+00:00
Doug Lytle 0 Reputation points
commented 2026-03-31T16:03:10.7866667+00:00
Ian-Ng 14,150 Reputation points Microsoft External Staff Moderator
1 answer

How do I link a Visio subscription to my existing Microsoft 365 account

I registered for a one month trial of Visio 2, with the intention of likely buying it. Even though I was signed in to my MS365 account, I was required to create a separate registration and user name. I couldn't see any way around it so I created it. …

Microsoft 365 and Office | Visio | Other | Other
asked 2026-03-11T20:30:35.2466667+00:00
Sue Obendorf 0 Reputation points
commented 2026-03-12T22:45:00.5333333+00:00
Anonymous
2 answers

The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase' but it cannot because the type is declared as abstract.

No sure what happen to create this Issus, but I can no longer build by VSTO for Visio do to the ribbon will not open in Design. When I try to open the ribbon I get. The designer must create an instance of type 'Microsoft.Office.Tools.Ribbon.RibbonBase'…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-27T21:12:56+00:00
Hollister Everson 0 Reputation points
edited an answer 2026-01-29T23:47:54.68+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Can't cancel an old monthly VISIO subscription, can't access the invoice, none of my accounts work

I have tried repeatedly to cancel an old VISO subscription. Every month I get a bill for $5.25 (current notice attached). None of the information in the email makes sense. The link to the invoice requires an account/password. None of the ones I have…

Microsoft 365 and Office | Visio | Other | Other
asked 2026-01-25T14:15:36.4533333+00:00
Todd Green 20 Reputation points
commented 2026-01-26T07:20:42.8866667+00:00
Anonymous
1 answer One of the answers was accepted by the question author.

Wie kann ich elektrische Diagramme in Visio Plan2 erstellen?

Hallo, ich habe mir Visio Plan2 zugelegt um elektrische Diagramme zu erstellen, allerdings fehlen die Vorlagen in der Auswahlliste. Wenn ich nach in der Suchleiste nach Elektro oder Engineering suche kommen keine Ergebnisse. Wie kann ich das…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-17T11:34:52.52+00:00
Daniel Bock 20 Reputation points
accepted 2025-12-18T13:28:22.7466667+00:00
Daniel Bock 20 Reputation points
2 answers One of the answers was accepted by the question author.

How do I sign into my Visio 30 day trial?

I thought I set up a sign-in for a free Visio trial but I don't know the username. My personal email address does not work. It would not accept my work email address when I set up the trial. I want to get access to the trial or cancel it. BTW I had no…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-13T15:04:46.8933333+00:00
Nora McCormish 25 Reputation points
accepted 2025-12-17T15:03:02.6966667+00:00
Nora McCormish 25 Reputation points
3 answers

How to cancel subscriptions when I have already resigned?

Dear friends, Microsoft account so complex, I was in a case: I signed in using my personal email, then created an account and buy a visio subscription, at that time, I input my previous company name and it automatically created an microsoft for business…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-12-16T04:19:56.41+00:00
Nguyen Thong Le 0 Reputation points
commented 2025-12-16T23:59:13.93+00:00
Sophie N 18,175 Reputation points Microsoft External Staff Moderator
1 answer

Requesting help in Subscription

Hello, I have a subscription on visio and i really to cancel it but the problem is I cannot login into the account to cancel it and the account where i get my billing is not the account. There is different one and when I try to login it doesn't allow me…

Microsoft 365 and Office | Visio | Other | Other
asked 2025-10-30T11:18:10.3033333+00:00
Darshika Ushani 0 Reputation points
commented 2025-10-31T08:49:46.9133333+00:00
Anonymous
1 answer

I need to update an expired credit card to continue automatic renewal of my Microsoft 365 Personal 32-bit/x64 Annual Subscription for original order 457259629.

How do I update an expired credit card with a new credit card to continue my automatic renewal of my Microsoft 365 Personal 32-bit/x64 Annual Subscription for original order 457259629. The expired credit card was XXXX-XXXX-XXXX-2259.

Microsoft 365 and Office | Visio | Other | Other
asked 2025-04-07T18:14:21+00:00
Anonymous
1 answer

Data Graphics style in Visio

Hi. I am trying to creat a Data Graphic for a form, but the style selection box is empty (see the image). Any help? Best regards.

Microsoft 365 and Office | Visio | Other | Other
asked 2025-04-07T11:21:47+00:00
Anonymous