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4 answers

i accidentally delete something while im using revo uninstaller (third party app)

after i using revo uninstaller and accidentally delete something,i realized when i see all of my shortcuts is gone.even i search my app using search menu i cant find it.so do you have some solution?now i have the shortcuts,i can search and found my…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-01T07:50:06.5966667+00:00
Felix Tobing 0 Reputation points
edited the question 2026-09-21T07:50:29.06+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Passed Microsoft Certification Exam, but Certificate Is Not Available on the Portal

I recently passed a Microsoft certification exam, and the exam status is showing as Passed in the certification portal. However, the certificate is not available for download or viewing. I am able to download the transcript, but the certificate is not…

Community Center | Not monitored
asked 2026-09-18T06:23:19.8966667+00:00
NehaMaurya-2133 0 Reputation points
commented 2026-09-21T07:47:18.1066667+00:00
Julian Sharp 44,031 Reputation points
1 answer

Accidentally quick-formatted a BitLocker encrypted partition: How to decrypt and recover raw data using valid 48-digit Recovery Key?

I am facing an urgent data recovery issue on Windows 11 and need guidance from Microsoft support engineers and filesystem experts. Scenario: Partition: ~36.6 GB (Fixed Data Drive, originally fully encrypted with BitLocker). Incident: The drive was…

Windows for home | Windows 11 | Recovery and backup
asked 2026-09-17T19:54:00.95+00:00
Saad Khan 0 Reputation points
commented 2026-09-21T07:46:50+00:00
Lychee-Ng 28,910 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Copy and Paste Tables

Hello, I am using New Outlook for Windows with a Gmail account connected to Outlook. Starting today (September 21, 2026), I have been unable to copy and paste tables. Although the settings are configured as follows: Message format: HTML Paste from…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-09-21T05:05:00.9566667+00:00
보미 최 30 Reputation points
commented 2026-09-21T07:46:20.1933333+00:00
Hin Vo 1,190 Reputation points Independent Advisor
1 answer

Microsoft Entra tenant directory object quota incorrectly limited to 500 – unable to create users

Hello Microsoft Entra Support Team, We are unable to create new users in our Microsoft Entra ID tenant because the directory object quota has been exceeded. Our Microsoft Entra admin center currently shows: Tenant object quota: 109.80% in use Objects in…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-01T01:27:01.7933333+00:00
Rajesh Mamgain 5 Reputation points
edited the question 2026-09-21T07:44:33.4366667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Outlook error message

Outlook | Web | Outlook.com | Email
asked 2026-09-21T07:10:51.48+00:00
Ryaan Lahldas 0 Reputation points
answered 2026-09-21T07:42:40.91+00:00
DaveM121 936.1K Reputation points Independent Advisor
2 answers

how to activate my microsoft after payment

i have made payment for my Microsoft subcription, how do i activate my microsoft office and start using the application

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-21T07:05:03.47+00:00
nwaobilo michael 0 Reputation points
edited an answer 2026-09-21T07:39:28.24+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor
1 answer

Cannot access Microsoft Apps on Desktop

I purchased a Microsoft home office package a few years ago. It gave me Excel, Word and Powerpoint. I've been using it for years, but now I cannot edit any excel document. It prompts me to login to my Microsoft account so I can edit the document, but…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-09-15T01:47:56.8933333+00:00
Allison 0 Reputation points
edited an answer 2026-09-21T07:36:52.9266667+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
2 answers

api-ms-win-core-winrt-l1-1-0.dll missing

the above program is missing on my computer and files wont open

Windows for home | Previous Windows versions | Performance and system failures
asked 2026-09-14T23:08:54.6233333+00:00
Ann Howells 0 Reputation points
commented 2026-09-21T07:36:20.2266667+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive (MacOS) only uploads large files when computer reboots

Hello, I am experiencing a persistent OneDrive sync issue on macOS that has not been resolved by any local troubleshooting, including a full macOS factory reset. I am wondering if the issue might be one the server side of things and not local…

Microsoft 365 and Office | OneDrive | For business | MacOS
asked 2026-09-13T10:16:46.8666667+00:00
Deepesh 0 Reputation points
edited an answer 2026-09-21T07:36:17.49+00:00
Michelle Nguyen 1,835 Reputation points Independent Advisor
2 answers

Azure DevOps Services: GitHub Connection Issue — Integration Fails Starting September 7, 2026

Problem description I am experiencing an issue with connecting an Azure DevOps Services project to GitHub Enterprise Cloud. The integration was not successful ever. The support case mentions an error occurring during the setup, but no specific error…

Azure DevOps
asked 2026-09-11T12:19:24.26+00:00
Harsh Bhavsar 0 Reputation points
commented 2026-09-21T07:35:31.98+00:00
Pravallika KV 18,855 Reputation points Microsoft External Staff Moderator
2 answers

I can't sign in to my microsoft account through my lenovo administrator

So, for context, I got this hand me down laptop from my aunt. and this laptop is 2017 hardware. I tried several times for these past months, nothing worked. I tried to change my password over and over still can't, i tried using authenticator microsoft…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-17T03:48:25+00:00
Aulia Zahra 0 Reputation points
commented 2026-09-21T07:34:34.0766667+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
2 answers

how to fix publisher not opening

I get an error when I try to open publisher. It asks if I want to repair, but nothing happens

Microsoft 365 and Office | Publisher | For home
asked 2026-03-09T18:55:54.24+00:00
Saru Salvi 5 Reputation points
edited a comment 2026-09-21T07:31:41.68+00:00
Norah-L 11,410 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Workaround for KB5124008 causing my discrete GPU (add-in Nvidia 4070 card) to stop displaying

I just installed KB5124008 about two days ago, and I've just started having trouble with my HDMI signal. I've had to unplug my HDMI cable a few times from the GPU and plug it back in to restore video. The issue became worse until I could no longer get…

Windows for home | Windows 11 | Windows update
asked 2026-09-13T04:10:48.1333333+00:00
tysonflint 21 Reputation points
commented 2026-09-21T07:30:53.43+00:00
Kai-H 27,480 Reputation points Microsoft External Staff Moderator
2 answers

Error message between user name and password logging into Hotmail

For the last 48+ hours, while trying to get into my Hotmail account, I get stuck on a page between user name and password. The page says: Face, fingerprint, PIN or security key Your device will open a security window. Follow the instructions there to…

Outlook | Web | Outlook.com | Email
asked 2026-09-14T19:38:15.7733333+00:00
Private Name 0 Reputation points
edited an answer 2026-09-21T07:24:37.57+00:00
Danial H 11 Reputation points
1 answer

Microsoft account balance will not allow me to buy FC points

Microsoft account balance will not allow me to buy FC points, it just goes to my card on the account. I have enough money on it to buy them. Why is it blocked and switching to the card?? When I buy a product, I expect to be able to use it, I'm a grown…

Windows for home | Windows 11 | Microsoft Store
asked 2026-09-19T16:12:21.2966667+00:00
Henno 297 0 Reputation points
answered 2026-09-21T07:23:49.9466667+00:00
Alex-L 12,740 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Custom domain is already verified in another Microsoft Entra tenant that is no longer accessible

Hello Microsoft team, We are trying to verify the custom domain in our Microsoft Entra (Azure AD) tenant, but the verification fails because this domain appears to be already verified in another Entra tenant. That tenant belongs to our organization but…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-02-09T12:29:41.3866667+00:00
HEORHY OKAU 45 Reputation points
commented 2026-09-21T07:23:09.5266667+00:00
AL 0 Reputation points
3 answers

Intermittent Wi-Fi RADIUS failures

Hello guys Our wireless access point AP-04 is intermittently dropping WPA2-Enterprise authentication requests, and I’m not sure whether the issue is coming from the AP or the RADIUS server. How can we check the RADIUS server logs to confirm whether the…

Windows for business | Windows 365 Enterprise
asked 2026-09-17T16:08:52.7033333+00:00
Scott Lee 0 Reputation points
answered 2026-09-21T07:22:26.6666667+00:00
HLBui 13,020 Reputation points Independent Advisor
3 answers

Microsoft Form Add Single Quote (') To My Number Responses

Every time I input any number in a Microsoft Form, the response automatically adds a single quote (') before the number. This breaks the formula I create. Is there a way to automatically remove the symbol?

Microsoft 365 and Office | Microsoft Forms | For business
asked 2026-09-21T04:52:03.64+00:00
Nina 0 Reputation points
edited a comment 2026-09-21T07:21:27.0666667+00:00
JeseminQH 925 Reputation points Independent Advisor
2 answers

sign in issues

recently my computer keeps asking me to resign each time iget back on desktop after a short break.. how can i end this

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-09-21T06:08:45.45+00:00
Kumasi0425 0 Reputation points
edited an answer 2026-09-21T07:21:16.9533333+00:00
GsN5034 - IA 77,820 Reputation points Independent Advisor