Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,320 questions
1 answer
email subscriptions renewal and upgrade
can you please guide me how to renew my 365 subscriptions and upgrade with copilot with one of the email existing email account ?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-09-17T06:57:54.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 42%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jennie Lim
20
Reputation points
edited a comment
2026-09-18T09:09:35.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 2%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JeseminQH
925
Reputation points
Independent Advisor
1 answer
Cancel Hacked One-Drive Plan
So how do I cancelled my old One-Drive plan and 365 plan to my hacked account; ******@outlook.com
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,073 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 53%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
1 answer
failed to upgrade windows 11 insider
cannot upgrade the following , I retried couple of times already
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 5%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGO%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
how to buy extra email account
Our company already have 5 emails account and we now want to add 1 more user, how to buy extra email account from the Admin Portal ?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,320 questions
asked
2026-09-17T06:50:19.1433333+00:00
Jennie Lim
20
Reputation points
commented
2026-09-18T07:31:37.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jayden-P
3,045
Reputation points
Independent Advisor
1 answer
Does the September 14 OOB patch fix RDS issues?
Hello Team, We are reviewing the September 14, 2026 Out-of-Band (OOB) updates released by Microsoft to address the Remote Desktop Services (RDS) issues introduced by the September 2026 security updates. Could anyone who has already deployed the OOB patch…
Windows for business | Windows Client for IT Pros | User experience | Remote desktop clients
asked
2026-09-17T06:44:52.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dudhal, Rahul
0
Reputation points
answered
2026-09-17T12:40:11.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 38%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Marcin Policht
109.6K
Reputation points MVP
Volunteer Moderator
2 answers
New Outlook calendar is not syncing with Teams calendar
We have a user in our company (approx 500 headcount) who recently began experiencing a really strange issue with her calendar in the New Outlook and Teams. New appointments, meetings etc... are not visible. Here's the kicker (two actually) the problem is…
Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars
Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars
Connecting and synchronizing calendars across Microsoft Teams and other services like Outlook
186 questions
asked
2026-09-17T06:44:23.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michael Harte
0
Reputation points
commented
2026-09-21T07:05:06.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 0%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Dora-T
1,130
Reputation points
Independent Advisor
2 answers
May I chat to a real person?
I had your agent helped me this morning with resetting PIN, but now I could not log into my computer using PIN. The case no, [moderator's note: PII removed]
Windows for home | Windows 11 | Settings
10,112 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Objects older than 90 days are failing to transition to Glacier cold tier
We have S3 buckets configured for long-term storage and objects older than 90 days are failing to transition to the Glacier cold tier. This started happening recently when I noticed our standard storage costs weren't dropping. I checked the lifecycle…
Windows for business | Windows 365 Enterprise
1,411 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 23%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Blocked by Engage Center loop - Requesting Legal Name Change
Hello, I need to update my legal name on my Microsoft Learn/Certification profile to match my government-issued ID for an upcoming exam. When I attempt to open a support ticket via aka.ms/credentials-support, I am automatically redirected to the Engage…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,105 questions
asked
2026-09-17T06:29:09.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 69%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJK%3C/text%3E%3C/svg%3E)
Jessica Kasto
20
Reputation points
edited the question
2026-09-17T19:42:38.22+00:00
Gérard Oomens
132.4K
Reputation points
Volunteer Moderator
1 answer
2026–2027 Expert Badge Not Available on Credly
Hello, I received a congratulatory email addressed to me confirming that I have been selected as a 2026–2027 Microsoft Elevate Educator Expert. However, I have not received any email from Credly regarding the new badge, and the 2026–2027 badge is not…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,105 questions
asked
2026-09-17T06:27:38.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 39%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
AYSHA FUAD ISA ALWAZZAN
5
Reputation points
answered
2026-09-17T09:01:14.9933333+00:00
Julian Sharp
44,031
Reputation points
0 answers
Business verification rejected – request manual review
Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. There are no appeals available, we have closed your application. If you decide to reapply, please…
Microsoft Partner Center | Other
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
2,593 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 77%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFL%3C/text%3E%3C/svg%3E)
3 answers
Excel Add-In Error
There seems to be an Excel Add-in error in the app for Windows. Despite restarting, refreshing, signing out, updating to latest version, deleting WEF files incase of cache issues, switching between accounts -- none of them seem to work. Interestingly,…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,975 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 20%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
2 answers
cant cancel game pass
I have an old game pass subscription that I need to cancel to get the pc only tier. When I go to cancel, it says to contact support. I can't find a link to do that with, and it sent me here
Windows for home | Windows 11 | Gaming
5,402 questions
asked
2026-09-17T06:15:02.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 62%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Aaron Durana
0
Reputation points
answered
2026-09-17T07:10:24.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 77%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKJ%3C/text%3E%3C/svg%3E)
Kayece Jan Mae Amizola
16,680
Reputation points
Independent Advisor
3 answers
wireless display
i want to connect my phone screen to this pc i coundnot find any feature could you plaease help me out
Windows for home | Windows 11 | Connect Phone and PC
1,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 50%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
1 answer
Unable to get Word document and Excel
My subscription for Microsoft 365 on my new laptop went through. However, am unable to get Word and Excel downloaded. Assistance regarding this is appreciate as I would need these two in my laptop. Thank you.
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,975 questions
asked
2026-09-17T06:12:06.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 6%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVD%3C/text%3E%3C/svg%3E)
Vasudevan Devaraj
0
Reputation points
answered
2026-09-17T06:45:39.7266667+00:00
DaveM121
936.1K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
update on ticket [Moderator note: personal info removed]
Hello, just wanted to ask for updates on ticket [Moderator note: personal info removed], it's about a demariamitsubishi.com.au domain that is having issues receiving emails
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,320 questions
asked
2026-09-17T06:12:01.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 73%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM1%3C/text%3E%3C/svg%3E)
MiguelMerana-1235
20
Reputation points
accepted
2026-09-17T07:09:39.8566667+00:00
MiguelMerana-1235
20
Reputation points
2 answers
ms word shows to repair
ms word shows like this : We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result. Would you like us to repair now? Repair Now Help Close #msword repair
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,834 questions
asked
2026-09-17T06:11:41.11+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
lenovo ideapad flex 5
0
Reputation points
answered
2026-09-17T06:43:44.0233333+00:00
DaveM121
936.1K
Reputation points
Independent Advisor
2 answers
Windows Store submitted app behaviour
Hi, We have submitted an uwp app to windows store 1.0.0 and from partner center we got the preinstallkit and we wrapped that and create a msi. This Msi is installed in a enterprise environment where windows store app is blocked. Now we release another…
Developer technologies | Universal Windows Platform (UWP)
Developer technologies | Universal Windows Platform (UWP)
A Microsoft platform for building and publishing apps for Windows devices.
3,102 questions
asked
2026-09-17T06:03:31.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Raja Shanmugam
60
Reputation points
commented
2026-10-01T05:54:58.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
jackson
0
Reputation points
1 answer
One of the answers was accepted by the question author.
How to stop lock screen slideshow showing collages
Lockscreen slideshow shows collages rather than single images. How do I stop that? Selecting only those pictures that fit my screen does not change that behaviour.
Windows for business | Windows 365 Enterprise
1,411 questions
asked
2026-09-17T06:01:09.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 59%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Steven Peters
20
Reputation points
accepted
2026-09-17T09:34:21.08+00:00
Steven Peters
20
Reputation points
2 answers
How does Microsoft Work IQ integrate with third-party systems like Jira and Confluence, and where is the data stored?
I'm trying to understand the architecture of Microsoft Work IQ. From the Microsoft documentation, Work IQ can reason over Microsoft 365 data such as Teams, Outlook, SharePoint, OneDrive, meetings, and organizational context. But what happens when an…
Microsoft Copilot | Other
2,209 questions
asked
2026-09-17T05:57:18.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 33%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sonalika
0
Reputation points
answered
2026-09-17T11:55:48.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 21%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Ashlesha Pawar (Tata Consultancy Services Limited)
480
Reputation points Microsoft External Staff