Questions

47 answers

Why my microsoft reward not add points

I have 951 points but in the webpage it said I only have 245 points.Wth Microsoft?

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Anonymous

47 answers

can you unsuspend my Microsoft rewards account?

It says my account has been suspended but i haven't even when on it for a long time and i don't use a vpn or a bot or have multiple accounts.

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Anonymous

47 answers

my Account is Showing This Error: There’s an issue with your account or order.

my Account is Showing This Error: There’s an issue with your account or order. Nobody from Microsoft Support is reverting Back. The Customer Support department has not responded to my inquiry for over a week. I have registered so many complaints, but I…

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Anonymous

47 answers

Why can't I gain search points for Microsoft Rewards anymore?

Hello, I had a 30+ day streak where I did all of my searches in the Bing app and on my Xbox and it worked just fine even with the 5-6 second cooldown up until 3 days ago. Suddenly I wasn't able to get points for any searches at all no matter how much I…

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Anonymous

47 answers

Phantom Touch on the Surface 3

I haven't seen much about this issue occurring on the Surface 3 on the Microsoft Forums. I wanted to post to give a full documentation of what has happened to me, so others can be aware and contribute if they have learned something I haven't. The issue …

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Anonymous

47 answers

duo goes black

Can anyone figure out why one screen on my Duo Phone goes black periodically, seemed to happen after last update? Only way to get it back is to turn phone on and off!

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Anonymous

47 answers

Surface Laptop 3 Keeps Dropping Wi-Fi signal

I preordered my surface laptop 3 and ever since I've had it, I noticed that the wifi would stop working at least once an hour for 1-2 minutes. Is anyone else having the same problems?? All of the other devices I use in my house don't have this problem.

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Anonymous

47 answers

Surface Pro 2017 screen flickering

My surface pro 2017 i5 8gb ram screen flickers from time to time. The flickering become more intense while gaming. Wondering if any of you has the same issue or my device is faulty.

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Anonymous

47 answers

Surface Studio 2 - extremely loud fans

My Surface Studio 2 finally arrived today. The machine is a total beauty, I love it to pieces - fits my workflow perfectly. Only thing I really don't love is the fan noise. Even when just doing some file renaming or opening MS Word, the fans spin up to…

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Anonymous

47 answers

Bluetooth Surface Laptop 3 disconnects and reconnects for no reason

Every day, my bluetooth on my Surface Laptop disconnects and reconnects for no reason. I am using a microsoft designer mouse and keyboard. This happens multiple times each day. I have tried all the standard items, readding the bluetooth…

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Anonymous

47 answers

Surface Book 2 audio - Crackling sound in Zoom meetings

Hello Microsoft Community, I am experiencing exactly same issue as highlighted in this post; https://answers.microsoft.com/en-us/surface/forum/all/surface-book-2-microphone-starts-crackling-after/0f27fa1b-3bec-4927-8c5b-303522bad118 When I am in a Zoom…

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Anonymous

47 answers

Smart Charging option disappeared from Surface app

I am using a Surface Laptop Studio (model 12964 i7). My smart charging is working and the battery is recharging to 80% - icon over the battery is there. When I travel I have been going into the Surface app and changing the charge to 100% option that…

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Anonymous

47 answers

bluethooth mouse breaks wireless connection

I originally posted this here: http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr-hardware/wifi-keeps-dropping-on-my-surface-kills-bluetooth/96faf92c-41af-4611-b5c2-c52702a3f241 Anyway, after a few reinstalls. I still have the same issue on…

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Anonymous

47 answers

Surface Pro X display brightness issue.

I'm having an odd experience with the screen brightness of my SPX. Here's the sequence: Turn on the SPX to wake it from sleep. The screen appears to be at about 60% brightness. Press F7 (increase brightness). The screen brightness widget appears…

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Anonymous

47 answers

Screen is shutting down while using zoom meeting program

I bought my surface pro 7 at the end of January and until last week I didnt have any problem,but last week, it shut down suddenly when I left the pc idle. This was the first time. and then the next day its screen started to shut down suddenly and…

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Anonymous

47 answers

Surface Pro7 touch screen issue with Windows 11

Recently installed Windows 11 on my Surface pro7. The touchscreen stop working every time I lock machine after usage or if it goes on sleep. Also, face recognition stops working and only way to login is through pin. If i restart machine, it works fine…

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Anonymous

47 answers

Where are you Microsoft???

I joined this forum right after I started to have issues with my Surface Book (i7/256/gPU) and since then I come to this forum every single day at least 5 or 7 times per day to see what other people are doing to fix all the reported issues. What I am…

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Anonymous

47 answers

Surface 3 4G LTE: "critical" events logged for IA7260 Firmware Update

I have a new Surface 3 4G LTE with Windows 10 pre-installed (purchased 28/10/15 from UK Microsoft Store). It appears to be working smoothly, including the mobile broadband, but from day one Event Viewer has been showing a dozen or so…

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Anonymous

47 answers

Hissing noise with new Microsoft Surface Earbuds

I'm an early adopter - got them on the day of release. There appears to be a glaring issue, and I wonder whether they're particular to only my pair. Basically, whenever there is about to be sound played - such as unlocking of the phone, start of a phone…

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Anonymous

47 answers

Surface Dock not putting monitor to sleep

Hi Everyone, I have a new Surface Pro 4 with a Microsoft Dock and an Asus 28" Monitor for my GM. The problem I have is that when I shut down the Surface, the Dock seems to continue to provide power to the Monitor and the monitor doesn't go into…

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Anonymous

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1,870,092 questions

Why my microsoft reward not add points

can you unsuspend my Microsoft rewards account?

my Account is Showing This Error: There’s an issue with your account or order.

Why can't I gain search points for Microsoft Rewards anymore?

Phantom Touch on the Surface 3

duo goes black

Surface Laptop 3 Keeps Dropping Wi-Fi signal

Surface Pro 2017 screen flickering

Surface Studio 2 - extremely loud fans

Bluetooth Surface Laptop 3 disconnects and reconnects for no reason

Surface Book 2 audio - Crackling sound in Zoom meetings

Smart Charging option disappeared from Surface app

bluethooth mouse breaks wireless connection

Surface Pro X display brightness issue.

Screen is shutting down while using zoom meeting program

Surface Pro7 touch screen issue with Windows 11

Where are you Microsoft???

Surface 3 4G LTE: "critical" events logged for IA7260 Firmware Update

Hissing noise with new Microsoft Surface Earbuds

Surface Dock not putting monitor to sleep