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52 answers

Total time is wrong for Microsoft Solitaire Event Challenges

When I go to event results after completing all challenges in Microsoft Solitaire it never seems right so today I wrote down the time it took to complete each challenge which was 31 minutes.  The total time that showed up in the results was 1 hour and 1…

Windows for home | Windows 10 | Gaming
asked 2016-12-31T16:18:34+00:00
Anonymous
52 answers

Missing MSVCP120.dll file

Upon startup or trying to install a new program I get a message saying that the install can't be completed or the system is missing the MSVCP120.dll file and it must be reinstalled. I have found two programs that I have tried to uninstall but when I…

Windows for home | Previous Windows versions | Install and upgrade
asked 2015-10-25T19:40:27+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

Windows Phone 8.1 Denim - can no longer switch maps storage to SD card

We run a number of Windows Phones (all Lumia) in our organisation. Now we have a big problem with a new Lumia 735 which runs Windows 8.1 Denim.  It used to be possible to store maps data on an SD Card by using Lumia Storage Check Beta to direct map…

Windows for home | Other | Devices and drivers
asked 2015-02-23T09:54:05+00:00
Anonymous
52 answers

New software update for Lumia 640 & Lumia 640 XL: 02177.00000.15184.36xxx/8.10.15148.160

Hey, we have started rolling out a new software update for Lumia 640 & Lumia 640 XL. You can find the update instructions & update availability details from…

Windows for home | Other | Devices and drivers
asked 2015-06-02T13:00:56+00:00
Anonymous
52 answers

All system restore points constantly deleted with VSS services/volsnap errors

Original Title: Let's start simple! Is there anyone from Microsoft out there? For 6 weeks, I've been trying to sort out why my system restore points keep getting wiped out - something to do with VSS Server, I think. But let's forget that for now - all I…

Windows for home | Previous Windows versions | Windows update
asked 2014-01-08T09:35:11+00:00
Anonymous
52 answers

OneDrive is temporarily unavailable - Windows Live Mail Error ID: 0x8CCCD052

Split from this thread. I just started having this exact same issue today while trying to email some pictures. Can you help me get it fixed?

Windows for home | Other | Email and communications
asked 2014-09-12T10:39:39+00:00
Anonymous
52 answers

Windows XP Home SP3 Cant boot into safe mode from a crash Sony laptop VGN-A790

I get to the window that shows safe mode safe mode with networking, and last good configuration none of which works. If I choose safe mode, I get a black screen with a long list, such as multi(0) disk(0) …

Windows for home | Previous Windows versions | Performance and system failures
asked 2014-07-19T12:58:49+00:00
Anonymous
52 answers

BSOD: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION (c1) - Windows 7 Professional

In the past week I have experienced on my Windows 7 Professional system three BSODs.  I have done Google searches, and I am not sure what the casuse(s) is/are.  Some sites point to a device driver.  I am running verifier on seven non-MS drivers.  I have …

Windows for home | Previous Windows versions | Windows update
asked 2013-12-17T16:43:19+00:00
Anonymous
52 answers

UEFI Secure Boot in Windows 8.1

INTRODUCTION Just as you need a battery to start a car from which the fuel power takes over, similarly you need a firmware to start the computer and bring it to a minimal functional state from which the operating system takes over. The firmware called…

Windows for home | Previous Windows versions | Security and privacy
asked 2013-11-12T05:38:41+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

Desktop Shortcuts in Windows 8

I just can't figure out how to create desktop shortcuts for both Internet Explorer and Mail.  It's awkward having to keep going to and fro from the Start Menu.  Can anyone help please? Steve

Windows for home | Previous Windows versions | Email and communications
asked 2013-01-09T15:29:07+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

Windows 8 x64 error (0xc000007b)

I had windows 7 for a bit until I had a issue and I couldn't use my installation media to fix it. I use windows 8 now and everything has been going fine, until I got the dolphin emulator (x64 version) and I get a .dll error. so I downloaded directX and …

Windows for home | Previous Windows versions | Gaming
asked 2013-08-11T21:33:53+00:00
Anonymous
52 answers

How to disable split screen in windows 8/8.1

Hello all, I run several computer labs and we are about to introduce a boat load of windows 8 machines. The split screen mode allows a unique method for getting around our pc management system.  Does anyone know a way to turn off the split screen…

Windows for home | Previous Windows versions | Desktop, Start, and personalization
asked 2013-08-14T22:08:11+00:00
Anonymous
52 answers

Can you please help me get into my e-mail account?

I have an e-mail account,which Ican not get into or open, because it will not except my password?

Windows for home | Other | Email and communications
asked 2013-02-17T20:04:56+00:00
Anonymous
52 answers

Samsung apps are missing in samsung ativ smart PC Pro

Recently I bought samsung ativ smart PC pro from Dubai. For some reason I got blue screen & I had to reset the windows. After restoring windows 8, some of the preinstalled samsung apps are missing from windows store & PC. I tried below actions,…

Windows for home | Previous Windows versions | Microsoft Store
asked 2013-03-10T12:28:36+00:00
Anonymous
52 answers

HIGH disk usage Windows 8 Pro

It's been about 4 days since I've had this issue. My computer was running really slow, so I checked the Task Manager and saw that a "System" process was running under the name "ntoskrnl.exe". I thought it was a virus or a rootkit. I…

Windows for home | Previous Windows versions | Performance and system failures
asked 2013-01-23T14:51:58+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

How to solve, "Reboot and Select proper Boot device"

This keeps showing up when I turn on my computer and I cannot resume. "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key" This shows up again after I press a key. This happened when I connected…

Windows for home | Previous Windows versions | Windows update
asked 2012-12-10T10:13:32+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

java_sp.dll is corrupt

ERROR JAVA INSTALLER;              C:/Users/Harry/AppData/Locallow/Sun/Java/jre1.7.0_06/Java_sp.dll is corrupt.                HOW DO I CORRECT THIS ON MY Hp 2000-412NR.   320GB, 64-BIT

Windows for home | Other | Apps
asked 2012-08-28T23:22:47+00:00
Anonymous
52 answers One of the answers was accepted by the question author.

Windows Installer service is missing and I'm unable to install any updates.

original title: Missing windows installer service, vista sp2 64bit, cannot update anything When I go into my local services there is no Windows Installer in the list.  I discovered this because I was trying to update to the latest version of Java the…

Windows for home | Previous Windows versions | Performance and system failures
asked 2012-05-11T19:26:32+00:00
Anonymous
52 answers

Windows Live Mail (WLM) - error: server rejects login to gmail account

Hi, can anyone help with this problem please.  I hope this is the right forum if not please advise where I should post this query. If I access my gmail account in a browser I have no problems sending or receiving email, even when hiding my IP address…

Windows for home | Other | Email and communications
asked 2012-05-15T11:32:33+00:00
Anonymous
52 answers

can not remove unknown devices in device manager

I suddenly have a bunch of unknown devices showing up in Device Manager - seems to have started around March 28, 2012....the first one, now there are 16 of them. All are under Network Adapters with the same hardware Id of MS_ASWEBRMP. I can disable them …

Windows for home | Previous Windows versions | Devices and drivers
asked 2012-08-09T21:05:26+00:00
Anonymous