OneDrive is temporarily unavailable - Windows Live Mail Error ID: 0x8CCCD052

Hello John,

We have reproduced your issue on the back end and we did not encounter any error message. Your issue seems to be on your Live Mail. To further verify this, can you try accessing your OneDrive via web browser? You can use this link to access your OneDrive https://onedrive.live.com/.

In the meantime, please try removing and re-adding your account on Windows Live Mail to refresh the connection to the server. You may refer on this article on how to re-configure your account. **How do I add an account to Windows Live Mail?**

Let us know the status of your issue.

Cherry

I am having this exact same problem.  Thanks for helping us sort it out.

Alright, I tried to send the picture emails with three different email accounts, two of them Hotmail accounts, and one being my centurylink.net account.  None of them would upload the pictures without an error. I did go directly into One Drive and found multiple folders that were empty with the name that I had given the pictures in the email. It appears that the email program is able to create the folder for the pictures ever time that it attempts to send the email, but fails to upload the pictures to the folder. I am at a loss as to why. I just wish that this would work correctly as it always has done in the past. I haven't changed a thing in the way that I send pictures in the last 6 months.

Hello Cherry and thank you for your time in this matter. First, here is a copy and paste of the error message that I am getting:

OneDrive is temporarily unavailable. Try sending your photo email again later.

Subject 'pictures today, but not many'

Windows Live Mail Error ID: 0x8CCCD052

The steps that I normally use to email my pictures are pretty simple. I open of the picture folder, highlight the pictures that I want to email, and then "copy" and "paste" the picture directly below the text of my outgoing email.

I don't access one drive directly when emailing pictures. I use Windows Live Mail 2013 with my Hotmail account and when I cut and paste my pictures to an email, somehow through the magic of Microsoft I would get a small message at the bottom of my screen in the Windows Live mail program that it was "publishing album" and then the pictures were sent.  That was the extent of my involvement with "One Drive" when emailing pictures.

I hope that this is enough information for you to be able to provide some level of assistance. Again, thanks for your time in this matter Cherry.

Hi John,

Welcome to Microsoft Community and we are glad to assist you.

It appears that you're also getting the same error message when trying to email photos. Before we proceed with the troubleshooting steps, please answer the questions given below. This will help us isolate the issue and be able to provide an appropriate solution.

• Can you provide us with the complete error message prior to the issue?
• Can you provide us with the exact steps you did trying to email photos?
• Where are you accessing your OneDrive? Is it via web, OneDrive app or OneDrive client?
• What were the actions you have taken prior to this issue?
• Can you provide us with your affected email account?

Note: For security purposes, please post your email account on the private message areaI have provided above your post. You also need to login this Forum to view the private message link.

We look forward to your response.

Thank you,

Cherry