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Microsoft Refund Dept.

I also received a call from "Microsoft Refund Dept.". Since I didn't pick up they left a computer generated message stating her name as Kathy Jackson from tech support and to call 877 721  7434. for my refund. The reason I am posting this is I…

Windows for home | Other | Security and privacy
asked 2018-05-22T23:23:35+00:00
Anonymous
87 answers

Lumia 650 loses Wi-Fi connectivity until reboot

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily. At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this…

Windows for home | Other | Devices and drivers
asked 2016-03-19T08:56:28+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Nokia PC Suite does not work on Windows 10

Hi, i have a cellphone  Nokia 6300 and Nokia PC Suite does not work on Windows 10 32-bit. When i connect cellphone and PC via USB cable,PC doesn't recognize it at all. From another side,PC Suite works fine on Windows 7 32-bit. PC Suite version is…

Windows for home | Other | Devices and drivers
asked 2015-08-10T16:21:36+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Error 0xC1900101 – 0x20017 when installing Windows 8.1

Error 0xC1900101 – 0x20017 when installing Windows 8.1

Windows for home | Previous Windows versions | Install and upgrade
asked 2013-11-07T19:49:07+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Hotmail won't load on my computer but works on other devices

For the last 2 days my hotmail account won't open up it goes to load but won't open it displays the green on the address bar up the top like it is loading but nothing happens it just stay as a blank page. I'm using Internet explorer I've tried using…

Windows for home | Other | Internet and connectivity
asked 2013-09-30T10:33:44+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Runtime error for atibtmon.exe when disconnecting AC power cord

Everytime I disconnect my AC power cord Windows 8 shows a Erro Dialog: Runtime Error! Program: C:\WINDOWS\system32\atibtmon.exe This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team…

Windows for home | Previous Windows versions | Devices and drivers
asked 2012-11-25T13:02:58+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Windows could not start because the following file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM - fixing this without the OAM disk?

There is microsoft windows XP Professional version 2002  Service pack 3 installed on the computer I tried to turn on the computer  but this came up. I don't have the original disk to install and fix the problem. Windows could not start because the…

Windows for home | Previous Windows versions | Install and upgrade
asked 2012-08-21T14:04:35+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Windows 7 Service Pack 1: 99% then Failure Configuring Service Pack, reverting changes error

A few days ago i noticed an update for Windows 7 Service Pack 1. I tried to install it today, it worked fine right up to the moment it asks to reboot the computer. Then after rebooting it starts up as normal update procedure however as it gets to 99% on …

Windows for home | Previous Windows versions | Performance and system failures
asked 2011-02-23T21:40:14+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Windows 7 and Bose Companion 5 speaker system losing sound intermittently.

I'm using the Windows 7 Ultimate RC, bought the full version, just haven't installed yet.  I also am using Bose Companion 5 speakers.  Asus M3A79-T Deluxe motherboard, and an AMD Phenom II processor.  My problem is this, my speakers work for an amount …

Windows for home | Previous Windows versions | Music, photos, and video
asked 2009-10-28T04:45:42+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Dual Monitor blacks out the second monitor in locked mode

Hi There, We work in support environment and use dual monitors setup. WIN7 heard to have very good support for such setup and easy to use functionalities. However at some point something which was great has gone troubled. We can use both the monitors…

Windows for home | Previous Windows versions | Accessibility
asked 2010-06-25T15:36:04+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

A cabinet file necessary for installation cannot be trusted. Please verify the Cryptographic Services are enabled.

Hi When i tried to install directx i got this message " A cabinet file necessary for installation cannot be trusted. Please verify the Cryptographic Services are enabled and the cabinet file is valid. " A cabinet file necessary for…

Windows for home | Other | Performance and system failures
asked 2009-11-18T00:29:04+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

How can I add shortcuts to the Windows 7 start menu?

For some reason, it is impossible to add any new shortcuts to the start menu in Windows 7. I always get a message 'Windows can't create a shortcut here. Do you want the shortcut to be placed on the desktop instead?' I tried to select 'Show hidden files,…

Windows for home | Previous Windows versions | Files, folders, and storage
asked 2009-12-04T17:08:01+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Locally connected Printer shows as offline on Windows 7 network after initially working

Ok, have checked similar threads wihich got no successful answers. I have a PC with Epson printer connect directly via USB. Print driver installed correctly.  Works fine.  Windows 7 Ultimate (32 bit) no security other than windows firewall and…

Windows for home | Previous Windows versions | Internet and connectivity
asked 2010-02-06T13:46:55+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

dvd driver, corrupt in the registry

When I put a disc in the dvd drive it does nothing. When I go into My Computer it cannot see the drive. When I look at the dvd drive in Device Manager it tells me, "Windows cannot start this hardware device because its configuration  information…

Windows for home | Previous Windows versions | Devices and drivers
asked 2009-01-27T22:53:39+00:00
Anonymous
87 answers

Why is the Bing search engine not working properly with Microsoft Edge?

Since before the latest update to Windows 11, I have been having issues with Bing in Edge. When I open Edge (Bing is my default Search Engine) I will get "Hmmm... can't reach this page" for Bing.com. Or, if I open a new tab and click the…

Microsoft Edge | Website issues | Windows 11
asked 2023-09-28T18:23:41+00:00
Anonymous
87 answers

Surface Duo 2 Bluetooth Issues

When connected to a Bluetooth audio device like my car or Surface Ear Buds I have the following problem: Connects properly without issues. Listen to music or Audible for a few minutes and the audio stops. The audio doesn't pause, the Bluetooth doesn't…

Surface | Surface Duo | Sound and camera
asked 2021-12-05T14:19:34+00:00
Anonymous
87 answers One of the answers was accepted by the question author.

Surface 2 pro charger issue

I've had my surface for a few months now and, yesterday I left it on the bed while on and charging, due to being  in a rush. One hour later I return and the rectangular charging box is untouchably hot but my surface is still able to charge. I unplug it …

Surface | Surface Pro | Install and update
asked 2014-07-21T12:33:24+00:00
Anonymous
87 answers

Surface Pro 7 pen pressure issues with palm rejection

Pen works fine when only the pen is making contact with the screen. However, when my palm is resting on the screen, the pressure detection of the pen becomes extremely inaccurate. As soon as skin (palm, fingers, etc) makes contact with the screen, the…

Surface | Surface Pro | Display and screen
asked 2019-11-01T19:50:11+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Power query - Excel 365 to Salesforce sandbox

When trying to connect to a Salesforce sandbox (Data > external sources > Salesforce object) i'm redirected to dummy page after entering my login credentials in the popup (.../promos.html): connecting to production works fine. connecting trough…

Microsoft 365 and Office | Excel | For home | Windows
asked 2020-05-05T10:12:10+00:00
Anonymous
86 answers One of the answers was accepted by the question author.

Word 2016 and Excel 2016 - Customize the File > Open menu

Hello, How can I customize the File > Open menu in Word 2016 and Excel 2016, please? Add a Place works only for the cloud. As for This PC, it shows me a list of folders I am not interested in, and that apparently I cannot remove. On the contrary, I'd…

Microsoft 365 and Office | Word | For home | Windows
asked 2015-09-28T09:13:42+00:00
Anonymous