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Azure for Students Eligibility Issue

Hello Microsoft Azure for Education Support, My name is Med Firas Ben Amor, and I am currently enrolled at the National School of Electronics and Telecommunications of Sfax (ENET’Com), Tunisia. I am contacting you regarding the Azure for Students offer,…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-10T12:12:04.4433333+00:00
Mohamed Firas BEN AMOR 0 Reputation points
edited an answer 2026-09-10T13:22:31.4066667+00:00
Julie Huynh 3,080 Reputation points Independent Advisor
2 answers

PowerPoint Brand Images: folders appear as tabs, but images only show under “All”

Hi, I’m testing PowerPoint Brand Images with a SharePoint Organizational Asset Library and I’m seeing unexpected behaviour with folders. The image library is registered correctly as an ImageDocumentLibrary. PowerPoint detects the library and all images…

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-08-26T19:49:59.8766667+00:00
commented 2026-09-10T13:21:39.8566667+00:00
1 answer

No Sound on Any XBOX Cloud Game Launched Using XBOX App

Sound works fine for any XBOX cloud games launched through Edge or Brave. Sound works fine for any XBOX games installed locally There is no sound at all for any XBOX Cloud games launched using XBOX app. I have disabled all sound input and output devices…

Windows for home | Windows 11 | Gaming
asked 2026-09-04T01:46:29.08+00:00
Paul 0 Reputation points
commented 2026-09-10T13:21:25.2333333+00:00
Carl-L 21,320 Reputation points Microsoft External Staff Moderator
1 answer

Old Learn profile issue

I was using my company email for my Learn account and now my email has changed is there a way to connect my old and new Learn accounts?

Community Center | Not monitored
asked 2026-09-10T13:00:29.26+00:00
Roger Eastman 40 Reputation points
edited the question 2026-09-10T13:21:20.7733333+00:00
JuliaMarvin 22,275 Reputation points Volunteer Moderator
1 answer

My laptop constantly restarting

I checked eventviewer and got this. Dont know what to do next since the folder only have CenterHotfix.exe and nothing else: Faulting application name: CenterHotfix.exe, version: 1.0.2609.402, time stamp: 0x6a9a6943 Faulting module name: KERNELBASE.dll,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-09-08T17:24:48.79+00:00
Lezuon Lez 0 Reputation points
edited a comment 2026-09-10T13:21:05.12+00:00
David-M 125K Reputation points Independent Advisor
2 answers

Fix MBR in external drive; it doesn't recognize the drive on laptop

Fix MBR in external drive; it doesn't recognize the drive on laptop

Windows for home | Windows 10 | Devices and drivers
asked 2026-09-01T18:00:28.37+00:00
Israel Baca 0 Reputation points
commented 2026-09-10T13:20:48.7933333+00:00
Israel Baca 0 Reputation points
2 answers

My laptop restart manager start new sesstion when i open some program and my laptop got slow.

My laptop will slow after I open some program and the log show that the restart manager start new sesstion and after that despite I closed that program or not my laptop will slow untill I restart it. Then, if I don't restart for a while my laptop will…

Windows for home | Windows 11 | Display and graphics
asked 2026-09-04T06:16:06.8833333+00:00
commented 2026-09-10T13:20:45.78+00:00
Carl-L 21,320 Reputation points Microsoft External Staff Moderator
3 answers

Problème d'accès – Boîte aux lettres en transit

Je rencontre actuellement un problème d’accès à ma boîte courriel. Que ce soit sur Outlook pour ordinateur, sur mobile ou via Outlook Web, je reçois le message d’erreur suivant…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2025-07-25T20:08:39.82+00:00
Eli St-Gelais 0 Reputation points
answered 2026-09-10T13:20:18.87+00:00
Ivan Gomes 0 Reputation points
2 answers

how to get documents to preview in preview pane after forced Microsoft update that I can not uninstall

After the last Microsoft supposed security update to Windows 11 which can not be uninstalled, I can not preview any of my Word, Pdf., Excel etc files in the preview pane for windows explorer. My jpeg files are about the only ones that sow in the preview…

Windows for home | Windows 11 | Windows update
asked 2026-09-08T15:30:33.9733333+00:00
Pauline Sallee 0 Reputation points
commented 2026-09-10T13:19:57.0766667+00:00
Pauline Sallee 0 Reputation points
1 answer

Azure for Students verification fails and I cannot access any support channel

Hello, I am currently enrolled at a university in Japan and am trying to activate Azure for Students, but I have been unable to complete the academic verification process. My university-issued Microsoft account works normally with Microsoft 365. However,…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-10T12:24:22.6333333+00:00
takumishin 0 Reputation points
answered 2026-09-10T13:18:21.43+00:00
Alina Le 4,920 Reputation points Independent Advisor
2 answers

Unable to login to Outlook emails

My Hotmail mailbox will not load. I can sign into my Microsoft account successfully, but Outlook gets stuck loading and then shows error 500: Microsoft.Exchange.Data.Storage.MailboxIn-TransitException (please see attached screenshot). I have tried…

Outlook | Web | Outlook.com | Email
asked 2026-09-04T07:59:00.25+00:00
PAH 0 Reputation points
answered 2026-09-10T13:18:03.3233333+00:00
Ivan Gomes 0 Reputation points
1 answer

Excel Copy/Paste Issue After Installing September 2026 Patch Tuesday Updates

I'm experiencing an issue with Microsoft Excel after installing the latest Patch Tuesday update. After installing the update, the Copy and Paste functionality within an Excel worksheet is not working as expected. However, copying text/content from an…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T13:10:19.47+00:00
answered 2026-09-10T13:17:46.9+00:00
Pavle Peković 6,845 Reputation points Volunteer Moderator
1 answer

server 2025 rdp loading the virtual machine

i am facing server 2025 rdp loading the virtual machine this issuse from yeasterday

Windows for business | Windows Server | User experience | Remote desktop clients
asked 2026-09-10T12:44:58.92+00:00
Mani Gandan 0 Reputation points
answered 2026-09-10T13:17:14.95+00:00
Harry Phan 30,640 Reputation points Independent Advisor
3 answers

excel copy paste not working

excel copy paste command not working from last two day , uninstall & installation again but its still not resolved .

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-09-10T13:09:19.3833333+00:00
jay sharma 0 Reputation points
answered 2026-09-10T13:15:51.39+00:00
jay sharma 0 Reputation points
3 answers

Can't open Outlook since today.

When I try to open Outlook today (it appears it might have been updated in 365 yesterday) it keeps prompting me for a password. My e-mail provider password (Bell/sympatico.ca) doesn't work but I can access my e-mail directly via direct login to it (i.e.…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-05T17:45:27.0566667+00:00
Bruce Whitmore 0 Reputation points
commented 2026-09-10T13:14:41.59+00:00
Carl-L 21,320 Reputation points Microsoft External Staff Moderator
1 answer

my hotmail email had turned into a Outlook email with a bunch of numbers in it

I posted a question a few minutes ago but for some reason it was removed due to code of conduct even though all I did was show example pictures, maybe revealing my email seems to break the rules so I guess I won't show that this time. To explain my…

Outlook | Web | Outlook.com | Email
asked 2026-09-10T09:57:32.7933333+00:00
Alexander Lee 0 Reputation points
commented 2026-09-10T13:14:15.96+00:00
Erland Sommarskog 137.3K Reputation points MVP Volunteer Moderator
1 answer

How do I redeem the my spotify code for 3 months premium from microsoft rewards?

When I went to the spotify code redeemer website(spotify.com/account/redeem), I pasted in the code and it didnt work.

Microsoft Edge | Other | Windows 11
asked 2025-07-20T17:48:30.7933333+00:00
Qusay Ben Najma 5 Reputation points
commented 2026-09-10T13:13:38.5933333+00:00
Ender7152 0 Reputation points
2 answers

How to fix Phonelink automatically turning off the "Use phone as connected camera" option wheh I turn it on.

Im using a POCO x6 pro and before I updated the phonelink in my pc, the use as connected camera option used to work. I used to use it all the time as a webcam. But when I reset my pc and needed to use it again, I tried to open it but it kept on closing…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-09-10T07:07:43.0466667+00:00
Drian 0 Reputation points
answered 2026-09-10T13:11:04.8366667+00:00
Vikki-T 9,685 Reputation points Microsoft External Staff Moderator
3 answers

how to fix to view Copilot on Microsoft Outlook (New) on windows

I have a Microsoft personal plan, copilot used to work on Microsoft Outlook (New) and since last few days the copilot option is missing and I have tried multiple ways of removing account, re-install the app but still the copilot is missing. I also see…

Microsoft Copilot | Other
asked 2026-09-08T22:39:45.5633333+00:00
Ajay Talluri 0 Reputation points
commented 2026-09-10T13:10:38.7866667+00:00
Ajay Talluri 0 Reputation points
2 answers

Intel PTT AIK Enrollment Fails with HTTP 404 for Core Ultra (Z890)

SCEP Certificate enrollment initialization is failing on my new hardware, Intel Core Ultra 7 270k plus with Gigabyte z890 Eagle Wifi7 Plus, on Windows 10 Pro. Here is the complete application error event: SCEP Certificate enrollment initialization for…

Windows for home | Windows 10 | Performance and system failures
asked 2026-09-04T10:21:33.8333333+00:00
PC User 0 Reputation points
commented 2026-09-10T13:10:38.4566667+00:00
Carl-L 21,320 Reputation points Microsoft External Staff Moderator