Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
2 answers
One of the answers was accepted by the question author.
Cannot see upcoming exam under credentials even after merging
Cannot see upcoming exam under credentials even after merging
Community Center | Not monitored
asked
2026-06-25T16:16:04.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 31%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Akansha Nayal
20
Reputation points
accepted
2026-06-29T08:21:22.4733333+00:00
Akansha Nayal
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Not strictly a Microsoft problem, but Gmail keeps on freezing in Chrome in Windows 11
This started about three months ago. Using Chrome browser, Gmail constantly freezes up for 30-45 seconds at a time, which you can imagine is maddening. This does not happen using Firefox, but I stopped using Firefox for other reasons (it hates video).…
Windows for home | Windows 11 | Performance and system failures
32,500 questions
asked
2026-06-11T05:40:06.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 83%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBG%3C/text%3E%3C/svg%3E)
Brett Gregory
115
Reputation points
accepted
2026-06-29T08:14:24.9133333+00:00
Brett Gregory
115
Reputation points
2 answers
One of the answers was accepted by the question author.
Outlook stopped working
My Outlook stopped working 3 days ago. When I try to open it it asks for a password. I've tried everything but still cannot get it to open. after much messing about I have now managed to get out look back on screen but it says it is inactive. I have…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,741 questions
asked
2026-06-27T09:09:42.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 88%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jeff Mahoney
30
Reputation points
commented
2026-06-29T07:30:16.76+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Michelle-N
20,735
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Applied Skills assessment "Enhance agents with autonomous capabilities (Copilot Studio)" estimated availability date
Hello, The Applied Skills assessment "Enhance agents with autonomous capabilities (Copilot Studio)" is currently under maintenance. Could you please confirm the status and share an estimated availability date? Thank you.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-06-26T10:41:08.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Thomas Chaniot
20
Reputation points
accepted
2026-06-29T07:19:29.6033333+00:00
Thomas Chaniot
20
Reputation points
3 answers
One of the answers was accepted by the question author.
How to stop Edge from logging me off Google every time I turn off the computer?
My goodness, this nonsense has been pushing me hard away from Microsoft! It started a few days ago, out of the blue: since then, I've found I am forced to log in my Google account every-single-time I turn on the computer, because the loving Mr. Edge…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
936 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 83%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
CapabilityAccessManager eating disk storage, again
I am running Win11, v25H2, OS 26200.8457 on a Dell laptop. Maybe 2 1/2 months ago, I had a problem in that my available disk storage was down to <5GB free, so I went to MS Support and after searching found that capabilityaccessmanager.db-wal was the…
Windows for home | Windows 11 | Files, folders, and storage
11,725 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 56.00000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Foundry Agent published to Teams via Group chat
HI Everyone, I created a Foundry agent with an Azure AI Search knowledge base linked via Foundry IQ. Then I published it to Teams group chat after creating a Bot service. When I prompt this agent, I keep receiving the approval for tool usage prompt each…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,607 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 88%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to retrieve or restore onedrive files after moving folders and overwriting some files and at the same time deleted some files in another laptop due to Red X
I have backed up all my folders and files and use only few folders with always available feature. I bought a new laptop and I linked onedrive in the new laptop. while backing up in the new laptop I confronted Red X folders. Hence I deleted them hoping…
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
1,982 questions
asked
2026-06-25T10:28:46.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 79%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOK%3C/text%3E%3C/svg%3E)
Omprakash K V
20
Reputation points
commented
2026-06-29T06:16:38.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
27,135
Reputation points Microsoft External Staff
Moderator
2 answers
minecraft java multiplayer disbaled
I have clicked allow on all privacy settings of my Microsoft account, yet it still does not let me play on multiplayer. I have tried adding another account on my Microsoft Family account because I am the only person and I don't see the three dots to…
Windows for home | Windows 11 | Gaming
5,382 questions
asked
2026-06-25T17:13:29.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 66%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Chloe Reamico
0
Reputation points
recommended
2026-06-29T06:12:18.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
12,645
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
How to Display Two Data Sets on One Excel Chart--Two Vertical Axes, One Horizontal, on a Line Chart
In Excel, I can get two vertical axes to show (one on the left side of the chart, one on the right), but I cannot get the line to show that represents the second vertical axis. Contrary to an example DKoontz earlier provided to answer my problem, his…
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
57,951 questions
asked
2026-04-28T02:37:49.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 57.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP5%3C/text%3E%3C/svg%3E)
PaulKimmel-5533
60
Reputation points
commented
2026-06-29T06:09:12.54+00:00
Kai-H
27,135
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
windows 10; stuck in booting
My PC has repeatedly been stuck on the booting screen for the past few days. I got in earlier after installing windows 10 from a flashdrive, but soon after the screen went dark and it became unresponsive. I restarted it to try and see if it'd help, but…
Windows for home | Windows 10 | Sleep and Power on, off
3,680 questions
asked
2026-06-29T03:21:33.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 17%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA0%3C/text%3E%3C/svg%3E)
ashraspberry-0094
40
Reputation points
accepted
2026-06-29T05:31:03.08+00:00
ashraspberry-0094
40
Reputation points
1 answer
One of the answers was accepted by the question author.
Emails not forwarding the orignal message
I am using a MAC and Outlook Legacy. Emails have stopped forwarding the original message. Outlook HELP seems to be aware of the issue since 17 June 2026 and investigating. Does anyone have a solution to fix ? I dont want to toggle off and to Outlook…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,121 questions
asked
2026-06-29T01:18:30.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 27%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Caroline Ayres
20
Reputation points
commented
2026-06-29T05:18:14.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
1 answer
One of the answers was accepted by the question author.
Windows 365 Reserve Self-Service Cloud PC Provisioning via Windows App
We manage an active pool of seasonal contractors and temporary staff who require access to a secure corporate desktop environment at unpredictable times, often with little advance notice. To minimize administrative overhead and accelerate onboarding, can…
Windows for business | Windows 365 Business
2,792 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 94%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How can I disable or hide the built-in Microsoft Teams “Meet” app for students?
How can I disable or hide the built-in Microsoft Teams “Meet” app for students? I am a Teams administrator in an education tenant. I am trying to prevent students from using the built-in Meet app in Microsoft Teams, mainly to stop students from…
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Other
Microsoft Teams | Microsoft Teams for education | Meetings and calls | Other
Additional meeting and call-related features and issues within Microsoft Teams for Education
1,018 questions
asked
2026-06-25T00:54:38.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 76%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Joel Taylor
91
Reputation points
commented
2026-06-29T04:55:44.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 97%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVH%3C/text%3E%3C/svg%3E)
Vivian-HT
17,895
Reputation points Microsoft External Staff
Moderator
4 answers
One of the answers was accepted by the question author.
Microsoft Certification Profile Recovery / Merge Request
Hello, I passed the Microsoft Azure Fundamentals (AZ-900) certification and I can still access the public verification page through LinkedIn. However, when I sign in to Microsoft Learn, my certification/profile appears empty. I believe I may have used…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,987 questions
asked
2026-05-16T19:22:30.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 82%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Panagiota koutomanou
20
Reputation points
answered
2026-06-29T04:52:59.53+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Ego
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Windows 11 clean USB reinstall: PC returns to BIOS after first restart and won’t boot Windows Boot Manager (Gigabyte Motherboard)
Hello, My computer is stuck in a BIOS loop after I tried doing a clean reinstall of Windows 11 Home. I used the Windows 11 Media Creation Tool on a separate laptop to create a bootable USB installer. I confirmed the USB had the expected Windows setup…
Windows for home | Windows 11 | Install and upgrade
9,291 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 64%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
3 answers
One of the answers was accepted by the question author.
Is it easy to back up my computer?
Hello, This may sound naive, and admittedly, I am when it comes to these things. I'd like to know the best way to back up my computer. I understand OneDrive does a lot of the work, but how can I be sure everything is being backed up? Thanks ~
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,177 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 43%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
How to stop the mouse becoming inactive
Im close to restoring backward to window 10 because I cant seem to solve the persistent issue I am having. This is my last ditch attempt. So thanks for any ideas to solve this. If I leave the mouse inactive for a minute, sometimes and many times per…
Windows for home | Windows 11 | Settings
10,100 questions
asked
2026-06-16T08:18:09.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephen Hawkins
20
Reputation points
commented
2026-06-29T04:20:52.41+00:00
Anonymous
1 answer
One of the answers was accepted by the question author.
My lock screen would show the default wallpaper before switching to the slideshow option that I enabled it. how do I fix this?
Hello fellow windows 11 users. For context, I have set my lockscreen to be a slideshow, showcasing various images. The problem is that before the said slideshow happens, the default blue lockscreen wallpaper still shows up first.What I want instead is…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-06-26T03:23:13.8533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Safir Ahmadi
25
Reputation points
commented
2026-06-29T03:41:29.97+00:00
Safir Ahmadi
25
Reputation points
1 answer
One of the answers was accepted by the question author.
windows 10; no wifi detection
newly installed win10 via flashdrive, but unlike previous win11 installation, it doesn't detect any wifi. I've likely wiped some drivers or something, but I'm no tech-person, so any help is appreciated. PC specs: Ryzen 7 5800xt 3.80ghz Team T-Force Delta…
Windows for home | Windows 10 | Internet and connectivity
12,980 questions
asked
2026-06-28T19:48:16.08+00:00
ashraspberry-0094
40
Reputation points
commented
2026-06-29T03:06:58.3766667+00:00
ashraspberry-0094
40
Reputation points