Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,793 questions
1 answer
One of the answers was accepted by the question author.
Will the July 13 Office 365 certificate change stop my wife running her 365 Family subscription on her Mac's OS Ventura 13.7.8?
My wife shares her Office 365 Family subscription with me. The 13 July certificate change has meant I suddenly cannot run Office including Word and Outlook, through that sharing, on my MacBook Air on Big Sur 11.7.11 because the OS cannot be updated. I…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked
2026-07-14T10:47:18.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 79%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENF%3C/text%3E%3C/svg%3E)
Neil Fitzgerald
20
Reputation points
commented
2026-07-14T19:46:45.29+00:00
Neil Fitzgerald
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Unable to create Azure billing support request after account compromise because my subscription permissions are "Unknown"
Hello, I need guidance regarding an Azure billing issue after my Microsoft account was compromised. Some time ago, my Microsoft account was accessed without my authorization. After discovering this, I immediately changed my password and enabled Microsoft…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
754 questions
asked
2026-07-13T17:03:28.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EES%3C/text%3E%3C/svg%3E)
Edgar Salas
25
Reputation points
edited a comment
2026-07-14T19:46:44.8433333+00:00
Nathan Roberts (SN)
13,616
Reputation points Student Ambassador
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Provisioning error The specified Virtual Machine size in low priority is currently out of capacity. Please retry later, try reducing the Virtual Machine size or number of instances, try using dedicated VMs to improve chances of capacity allocations, or tr
Getting a provisioning error even though I have quota and I am requesting for dedicated tier compute cluster.
Azure Machine Learning
Azure Machine Learning
An Azure machine learning service for building and deploying models.
3,693 questions
asked
2026-07-08T16:54:05.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Abhijay Jayaswal
20
Reputation points Microsoft Employee
accepted
2026-07-14T19:39:10.13+00:00
Abhijay Jayaswal
20
Reputation points Microsoft Employee
2 answers
One of the answers was accepted by the question author.
Azure ML Provisioning Error - An internal server error occurred. If the problem persists, contact support.
Im trying to create a Compute Instance in Azure ML but fails with the following error: Provisioning error - An internal server error occurred. If the problem persists, contact support. I already tried multiple times, i have quota for the compute…
Azure Machine Learning
Azure Machine Learning
An Azure machine learning service for building and deploying models.
3,693 questions
asked
2026-07-09T19:47:01.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Daniel Madrigal Diaz
90
Reputation points Microsoft Employee
commented
2026-07-14T19:31:06.67+00:00
Daniel Madrigal Diaz
90
Reputation points Microsoft Employee
2 answers
One of the answers was accepted by the question author.
Older versions
can you still get older versions (2000XP) to down load
Windows for home | Previous Windows versions | Install and upgrade
asked
2026-07-12T17:05:21.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 0%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPL%3C/text%3E%3C/svg%3E)
Patrick Leo
20
Reputation points
answered
2026-07-14T19:19:07.7033333+00:00
Craig Long
18,630
Reputation points
1 answer
One of the answers was accepted by the question author.
no longer able to drag and drop in the new outlook
I can no longer drag an email from the Inbox to another folder in New Outlook
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,416 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 91%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Apps not showing on desktop
When I open some apps, so far including Chrome and Discord, they appear open in the taskbar and show a window preview when hovered over, but do not open and display on my desktop. I have tried ending tasks, updating drivers and Windows and nothing has…
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
asked
2026-07-14T13:31:15.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 37%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Ahmed Khaled
40
Reputation points
commented
2026-07-14T19:02:12.6133333+00:00
Ahmed Khaled
40
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure DevOps plugin to AMG to monitor Azure DevOps CI/CD
I'm looking to add Azure DevOps plugin to ARM Grafana Instance https://arm-a5cwajgch8ebeebv.eus.grafana.azure.com/ so I can monitor the Azure DevOps CI/CD pipeline
Azure Managed Grafana
Azure Managed Grafana
An Azure service used to deploy Grafana dashboards for analytics and monitoring solutions.
176 questions
asked
2026-07-14T14:50:03.4133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 52%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESO%3C/text%3E%3C/svg%3E)
Sam O'Reilly
20
Reputation points Microsoft Intern
accepted
2026-07-14T19:02:09.66+00:00
Sam O'Reilly
20
Reputation points Microsoft Intern
1 answer
One of the answers was accepted by the question author.
I purchased Business 365 Basic, added my own domain details and now can't log in to it with any credentials!
I already have a 365 Family account and have had it for several years. Earlier today (14/07/2026) I purchased a 365 Business Basic package, for use in my small family business. I have created a .onmicrosoft.com email address and received emails from…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,158 questions
asked
2026-07-14T15:03:40.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 47%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Tony Barton
20
Reputation points
accepted
2026-07-14T19:00:27.4333333+00:00
Tony Barton
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Activating a previous purchase
Every time I try to activate my 365 account on the word app an error occurs. I have checked that I am subscribed and using the same account, I have updated every office app I have and still I can't use word. It seems I can use it just fine online, just…
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,334 questions
asked
2026-07-14T17:09:12.5833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 26%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELE%3C/text%3E%3C/svg%3E)
Lara Elliot
20
Reputation points
commented
2026-07-14T18:41:10.5733333+00:00
Lara Elliot
20
Reputation points
1 answer
One of the answers was accepted by the question author.
My azure portal cloud shell is not working, unable to open while click on the cloud shell getting this error message.
Requesting a Cloud Shell.Sorry, your Cloud Shell failed to provision: {"code":"InvalidSubscription","message":"Invalid subscription identifier provided."} Please refresh the page. If the issue persists, please…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
982 questions
asked
2026-07-10T11:58:47.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 95%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
Venkatadhitya
20
Reputation points
accepted
2026-07-14T17:59:10.49+00:00
Venkatadhitya
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Legal Name Change
This morning I was supposed to take the Microsoft AZ-900 (Azure Fundamentals) exam, but due to my legal name on Microsoft Learn being incorrect, I was forced to reschedule to tomorrow morning. Please help me with changing my legal name from "Jontre…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,934 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 38%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Family safety
My computer is now locked due to screen time limits, and I cannot access it. I am an adult and should not have any parental controls or Family Safety restrictions on my account. I am writing to request urgent assistance with a Microsoft Family Safety…
Windows for home | Windows 10 | Family and online safety
1,637 questions
asked
2025-12-23T11:42:59.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 28.000000000000004%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yoav Sin-Malia
20
Reputation points
commented
2026-07-14T17:48:39.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 13%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
Will Wells
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Unable to select text via click-drag in Word and Outlook (Windows 11)
After the July 7 Office update, Word and Outlook started being unable to handle click-drag to select text. When I open a Word doc, it will be fine for 2-3 minutes, then the problem starts. Quitting then restarting, the same thing will happen --…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,238 questions
asked
2026-07-13T17:53:44.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 53%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFS%3C/text%3E%3C/svg%3E)
Fernando Salazar
20
Reputation points
commented
2026-07-14T16:43:24.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Hendrix-C
19,995
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Microsoft Rewards 800 robux stock
I have made more than 13,000 Microsoft Rewards points so far, but I cannot redeem the 800 Robux yet, although i have been waiting for more than 2 months and a Microsoft Rewards user for more than 2 years, i haven't seen the Redeem button available for…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,381 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 39%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Read Receipts
How do I turn OFF read receipts on my Microsoft Teams account?
Microsoft Teams | Microsoft Teams for business | Chats | Group chats
Microsoft Teams | Microsoft Teams for business | Chats | Group chats
Conversations involving multiple participants, allowing collaboration and information sharing in Teams
1,563 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 6%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
How to manually update my billing information or reactivate my Skype Credit?
My Skype Credit balance (JPY 1,167) became inactive after 180 days. When I try to reactivate it, the system says I need to update my billing address. However, the Microsoft billing address page always returns "It's not you, it's us" and I…
Microsoft Teams | Microsoft Teams Free | Calls
Microsoft Teams | Microsoft Teams Free | Calls
Real-time voice or video communication between users on mobile devices or computers
439 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 47%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Word for Mac not working, cannot update or reinstall
I know this problem is being reported by a lot of Mac users today. Word is opening in read-only mode and I cannot reactivate my 365 subscription. The fixes that are being suggested in other posts do not work for me: I cannot update Word and I cannot…
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
2,793 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
4.4.4 Mail received as unauthenticated, incoming to a recipient domain configured in a hosted tenant which has no mail-enabled subscriptions.
One of my internal users was unable to email the following recipient "******@cantoncompany.com" receiving the following error message "4.4.4 Mail received as unauthenticated, incoming to a recipient domain configured in a hosted tenant…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
10,854 questions
asked
2026-07-14T15:36:17.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 81%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Joshua Brown
20
Reputation points
accepted
2026-07-14T16:12:05.4433333+00:00
Joshua Brown
20
Reputation points
2 answers
One of the answers was accepted by the question author.
Azure AI Cloud Developer Associate Certificate Link Broken / Cannot Download Certificate
Hi Support team, I successfully passed my Developing AI Cloud Solutions on Azure exam on July 13, 2026. While my Microsoft Learn profile shows the certification as Active, the "View certification details" button fails to load the certificate.…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,934 questions
asked
2026-07-14T11:37:49.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 89%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMV%3C/text%3E%3C/svg%3E)
Midhuna Varshini S P
25
Reputation points
accepted
2026-07-14T16:07:30.92+00:00
Midhuna Varshini S P
25
Reputation points