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I was doublebilled via 2 different credit cards. I need a refund, and it STILL keeps telling me I need to renew. WON'T WORK

I was double charged for my 365 subscription. Once on June 2, 2026 through Apple, and once on September 17th through Discover. (and it still keeps telling me I have to renew (not working)). I need a refund.

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-09-17T21:07:10.9266667+00:00
MONICA SWED 0 Reputation points
answered 2026-09-17T21:44:57.2166667+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
2 answers

What is Microsoft Plan for upgrading SSRS Report Viewer Control to Unified .NET platform

What is the Microsoft Plan for upgrading SSRS Report Viewer Control to Unified .NET platform? Link…

SQL Server Reporting Services
SQL Server Reporting Services

A SQL Server technology that supports the creation, management, and delivery of both traditional, paper-oriented reports and interactive, web-based reports.

3,184 questions
asked 2025-03-12T20:54:28.5033333+00:00
Ambar Prajapati 0 Reputation points
answered 2026-09-17T21:44:07.25+00:00
Bruce (SqlWork.com) 85,456 Reputation points
2 answers

outlook and icloud calendars aren't syncing

Outlook for Windows on my PC is no longer syncing with my iCloud calendar. If I enter an apt in outlook it shows immediately in my iphone calendar. If I enter a new apt on the iphone it does not show up in outlook. It was working a few days ago. I…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2025-11-07T17:52:43.5733333+00:00
Carlynn Bock 0 Reputation points
answered 2026-09-17T21:41:32.61+00:00
Ash 0 Reputation points
2 answers One of the answers was accepted by the question author.

how to hydrate a projected file system file (Projfs)

I have a implementation of a projfs provider but i am trying to implement a hydrate function that converts a placeholder to the a Hydrated placeholder. https://learn.microsoft.com/en-us/windows/win32/projfs/projfs-functions There does not appear to…

Windows development | Windows API - Win32
asked 2026-08-20T23:42:38.4766667+00:00
Pribele, Joe 20 Reputation points
accepted 2026-09-17T21:40:46.48+00:00
Pribele, Joe 20 Reputation points
2 answers

How to removed 2 old Office 365 accounts?

I need to remove 2 old versions of Office 365, one from an old personal email address, and one from a previous employer.

Microsoft 365 and Office | Other
asked 2026-09-17T20:56:56.01+00:00
Jayne Labes 0 Reputation points
answered 2026-09-17T21:34:16.2+00:00
EmilyS726 269.5K Reputation points Independent Advisor
1 answer

Photo deleted

I am not looking for a setting or feature inside the OneDrive mobile app. I am contacting support to request a server-side investigation and potential data recovery from Microsoft's back-end backups. Here is the situation: Issue: A large set of photos…

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-09-17T12:12:26.9+00:00
Narges Rahmati 0 Reputation points
answered 2026-09-17T21:33:23.5933333+00:00
Haytham-C 5,550 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Request for Assistance – MFA Lockout and Account Recovery

I am locked out due to missing Authenticator access and cannot open a support case or access the admin center. My organization is just myself with this one account, so it is a tenant lockout. Initial post:…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-05-13T20:04:40.7533333+00:00
John Doe Customer 20 Reputation points
commented 2026-09-17T21:32:43.12+00:00
Jerry Rehor 0 Reputation points
2 answers

Teams leaving frozen window copy of teams on Mac OS

I'm running Mac OS 26.0.1 (25A362) and teams version 25255.703.3981.5698. Recently since updating Mac OS and teams, teams leaves a screen shot of the teams meeting/session in the background which can't be closed. The teams meeting works fine but it…

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2025-10-12T15:00:58.0233333+00:00
Richard Pepper 20 Reputation points
edited a comment 2026-09-17T21:32:38.16+00:00
Song, Yucheng 0 Reputation points
1 answer One of the answers was accepted by the question author.

URGENT: Tenant Lockout – Sole Admin Blocked by MFA – Requesting Data Protection Escalation

Hello, My name is Roberto Gallardo Flores. I am the only Global Administrator of a Microsoft 365 tenant and I am completely locked out due to MFA. Unfortunately, I have lost access to the Microsoft Authenticator app and did not configure any backup…

Microsoft Security | Microsoft Entra | Microsoft Entra Private Access
asked 2025-05-12T22:26:22.3466667+00:00
Roberto Gallardo Flores 20 Reputation points
commented 2026-09-17T21:30:57.4166667+00:00
Jerry Rehor 0 Reputation points
3 answers

Return Index / Address of Multiple Values' Locations in a 2D Array

Hi all, I have a table of Values with multiple rows and columns, each column with a header that indicates a Group. Each column shows which Value has been assigned to which Group, and can have any number of Values within it. For example: On a second…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-16T18:21:23.5+00:00
Josh-8092 35 Reputation points
commented 2026-09-17T21:28:55.2866667+00:00
Jay1 Tran 1,380 Reputation points Independent Advisor
2 answers

Microsoft rewards verification problems.

Hi. I am currently experiencing issues with verifying my Microsoft rewards account I cannot use my phone number to sign in, so I downloaded the Bing app to enter the code provided on the website to verify. The problem is that there is no verify account…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,432 questions
asked 2026-09-17T20:53:37.9066667+00:00
Connor West 0 Reputation points
answered 2026-09-17T21:28:05.0566667+00:00
Lester Bernard Reyes 85,500 Reputation points Independent Advisor
0 answers

Tenant lockout, both Global Admins, AADSTS50196 security-info registration deadlock, case 2608190040008441 stalled 6 days

Requesting moderator assistance getting an existing Data Protection / Tenant Recovery case internally escalated. Situation Both Global Administrator accounts on a Microsoft-direct production tenant have been locked out since 8/19/2026. Normal users…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-08-24T17:25:41.45+00:00
Anonymous
commented 2026-09-17T21:27:46.79+00:00
Jerry Rehor 0 Reputation points
0 answers

StartTraceW custom system logger: SeSystemProfilePrivilege present but disabled

On Windows build 26200.9457 (DisplayVersion 25H2), consider an elevated Administrator caller whose token contains SeSystemProfilePrivilege, but that privilege is Disabled. This is a direct StartTraceW custom controller, not WPR; the controller does not…

Windows development | Windows Performance Toolkit
asked 2026-09-17T21:27:36+00:00
敏明 金子 0 Reputation points
1 answer

our website is showing permanently closed when is is not closed

When I search in Edge for our office website, it takes us to bing and shows a big red icon at the top of our search saying the office is permanently closed when the office is fully open. How can I fix this issue

Bing | Search | Unexpected search results
asked 2026-09-17T15:00:03.72+00:00
Niall 0 Reputation points
answered 2026-09-17T21:27:09.2833333+00:00
Haytham-C 5,550 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Publisher 2019

I use Publisher 2019 for the the village newsletter, posters etc. I am considering upgrading to 2024 but Publisher is not supported. I have 100's of publisher files - if I upgrade will I be able to continue using Publisher 2019?

Microsoft 365 and Office | Publisher | For home
asked 2026-09-17T20:18:47.4766667+00:00
Jim Ashford 0 Reputation points
answered 2026-09-17T21:26:47.3233333+00:00
Marcin Policht 109.5K Reputation points MVP Volunteer Moderator
1 answer

copilot unavailable

when will copilot be working again today? i have been working on a project with a deadline and i need to complete it asap. in addition, several times i've lost my chat and have had to start all over again. how can you fix that

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-17T19:46:18.25+00:00
adele oxee 0 Reputation points
answered 2026-09-17T21:24:28.7833333+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
0 answers

Tenant-wide PTA authentication outage, all admins locked out, AADSTS80002, Data Protection cases stalled 5+ days

Requesting moderator assistance escalating an existing Data Protection / Tenant Recovery case. Situation: A production Microsoft 365 tenant (church organization, 572 users) has been in a complete authentication outage since September 12, 2026. The tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-17T21:24:22.4166667+00:00
Jerry Rehor 0 Reputation points
1 answer

how to fix copilot from saying I'm sorry having trouble

i'm sorry i m having trouble responding requests right now. Let's try this again in a bit.

Microsoft Copilot | Other
asked 2026-09-17T19:52:04.55+00:00
Walter Schultz 0 Reputation points
answered 2026-09-17T21:24:04.2766667+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
2 answers

Co-pilot not responding to requests right now

I've received this message all day today -- I'm sorry, I'm having trouble responding to requests right now. Let's try this again in a bit. I've received it on my chrome and safari browser on my macbook as well as the app on my macbook and my iphone.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-17T20:13:37.48+00:00
Lorraine Gibbons 0 Reputation points
answered 2026-09-17T21:23:37.7233333+00:00
Gérard Oomens 132.3K Reputation points Volunteer Moderator
1 answer

Azure portal login issue

Hello, I have a personal Azure account with a "Pay-as-you-go" subscription that I have successfully used for several years. I last logged in successfully a few months ago and haven't accessed the portal since. Now, when I try to log in, I am…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-09-16T20:37:57.63+00:00
George Sergia 0 Reputation points
answered 2026-09-17T21:22:27.35+00:00
George Sergia 0 Reputation points