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Microsoft for Startups – "We couldn't verify your startup" – requesting manual review (software/EdTech startup misclassified)

Hello, My Microsoft for Startups verification returned "We couldn't verify your startup." Only the initial $1,000 is unlocked ($1,000 of $150,000), and the new Azure Portal experience gives no option to re-submit documents or re-verify. I'm…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,647 questions
asked 2026-07-09T18:25:13.8266667+00:00
Nicoleta Jambor 0 Reputation points
answered 2026-07-09T18:25:57.13+00:00

AI answer

1 answer

copilot not working

copilot used to work in Word, but does not, even though i recently upgraded to copilot premium I cannot find anywhere to enable copilot. I looked through "options" and did not see anything.

Microsoft Copilot | Other
asked 2026-07-09T17:35:37.21+00:00
ray wojcik 0 Reputation points
answered 2026-07-09T17:36:22.8666667+00:00

AI answer

1 answer

Azure Front Door custom domain serving *.azureedge.net cert instead of AFD managed cert after subscription reactivation

We cancelled our subscription but soon after reactivated it. Now we're getting an issue without front door custom domain certificate. After reactivation, Azure Front Door custom domain reports.securesolutions.co.za shows all green in the portal: -…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,230 questions
asked 2026-07-09T17:23:06.26+00:00
Jesse Martin 0 Reputation points
answered 2026-07-09T17:23:54.2733333+00:00

AI answer

1 answer

vcpkg and OpenGL

Downloaded all file for the "native" vcpkg, implemented all files necessary on my laptop. Changed the C/C++General Additional Include Directories to C:\vcpkg\Installed\x64-windows\Include\GL for both VC++ and C++ Directories. Changed the lInker…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,837 questions
asked 2026-07-09T14:43:22.4433333+00:00
Sid Kraft 101 Reputation points
answered 2026-07-09T14:44:02.66+00:00

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1 answer

Azure Content Understanding Citations and Confidence Score for Generate Fields.

In Azure Content Understanding, we can extract fields based on Schemas and specify the generation methods by Explicitly setting the method (extract, generate, or classify) for each field based on its purpose. For Extract fields we can get the…

Foundry Tools
Foundry Tools

Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform

4,603 questions
asked 2026-03-17T04:22:10.36+00:00
Siddharth Mehta 1 Reputation point Microsoft Employee
commented 2026-07-09T14:42:27.51+00:00
Srinivasan, Vibha 0 Reputation points
1 answer

Browser prompts to select a client certificate when browsing to custom domain (Developer Portal, Internal VNet mode)

Environment: Azure API Management, Developer tier, Internal VNet mode (private IP only, no public endpoint). Custom domain configured for the Developer Portal, resolving to the APIM private IP via a Private DNS Zone. Issue: When browsing to…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,833 questions
asked 2026-06-17T12:02:22.9533333+00:00
Ankit Pathak 0 Reputation points
commented 2026-07-09T13:53:06.6266667+00:00
Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator
1 answer

Problem with Microsoft for Startups

Hello, I am a Microsoft for Startups member and I am unable to access the Founders Hub dashboard. Every time I try to access foundershub.startups.microsoft.com or portal.startups.microsoft.com, I get redirected to the signup/registration page instead…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,647 questions
asked 2026-03-24T02:34:00.34+00:00
MrVraya 25 Reputation points
commented 2026-07-09T12:37:06.9066667+00:00
Mike Ippolito 0 Reputation points
1 answer

How to fix zapprd.new.sys DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS on windows 11 azure vm

zapprd.new.sys DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATIONS on windows 11 azure vm 0xFFFFF804838CA16E 0x0000000000000010 0xFFFFF804838CA16E 0x0000000000000000

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,342 questions
asked 2026-07-09T08:31:57.8666667+00:00
Jayaraman, Srinivasan 0 Reputation points
answered 2026-07-09T08:33:42.9333333+00:00

AI answer

1 answer

Notes Section Missing

I just lost my Notes section in the web version of Outlook. I had information that I use on a daily basis and need to recover that information. I have not been able to locate it in the web version and do not understand why it has been removed.

Outlook | Web | Outlook.com | Email
asked 2026-05-07T17:32:21.7466667+00:00
Christina Patt 0 Reputation points
commented 2026-07-09T06:13:07.8333333+00:00
Hornblower409 14,815 Reputation points
1 answer

On-premise AD FS and Windows RDS (RDWeb) integration

We have on-premises AD FS with MFA Setup, and recently we deployed Windows RDS to provide RemoteApp access to users, we are using the Classic RDWeb access, want to integrate the RDS with AD FS so the users are authenticated by AD FS, we require…

Microsoft Security | Active Directory Federation Services
asked 2026-07-09T04:55:08.78+00:00
Mohammed Alsomali 0 Reputation points
answered 2026-07-09T04:56:16.09+00:00

AI answer

1 answer

Investigate why SMB-based Azure Files cannot be used instead of NFS-based Azure Files for current workloads. Document key differences between SMB and NFS

Investigate why SMB-based Azure Files cannot be used instead of NFS-based Azure Files for current workloads. Document key differences between SMB and NFS

Azure Storage
Azure Storage

Globally unique resources that provide access to data management services and serve as the parent namespace for the services.

3,880 questions
asked 2026-07-09T04:54:09.6633333+00:00
answered 2026-07-09T04:55:30.01+00:00

AI answer

1 answer

How to gain Global Administrator for my Entra

I am the creator of Azure Subscription. However I am not the global administrator for the Entra system. How can I gain global administrator access for Microsoft Entra ID

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-07-09T00:53:23.8066667+00:00
jason ouyang 0 Reputation points
answered 2026-07-09T00:54:07.3933333+00:00

AI answer

1 answer

security on my new outlook app

How can I change my security? Apparently 2 step authentication has been set up a while back. I just got a new phone and when I try to add my outlook account it wants to verify with authenticator and I do not have it set up. In addition, the security…

Microsoft Security | Microsoft Authenticator
asked 2026-07-08T23:32:33.0033333+00:00
Heidi Tucker 0 Reputation points
answered 2026-07-08T23:33:35.0366667+00:00

AI answer

1 answer

I got a new phone and now all my keys are gone

I recently got a new phone and transferred the data from my old one to this one… my old phones data got wiped and now I have no way to get my keys onto this phone. Please help.

Microsoft Security | Microsoft Authenticator
asked 2026-07-08T21:43:38.66+00:00
Tyler Fulmino 0 Reputation points
answered 2026-07-08T21:44:35.9233333+00:00

AI answer

1 answer

SHOW PAGE PREVIEW IPHONE APP

Recent update to OneNote on your part (on iPhone 17 Pro), disabled the page preview. The button is still toggled on but the previews do not show. I can toggle the button off/on and they appear. I close out the app and come back to app, it doesn't…

Nuance | Other
Nuance | Other

Additional Nuance products, services, or issues

43 questions
asked 2026-07-08T20:45:34.8466667+00:00
JT Goodman 0 Reputation points
answered 2026-07-08T20:46:24.7066667+00:00

AI answer

1 answer

Manually run a one time Windows defender scan with Mcafee being the exisitng security softwarr

How can I manually run a one time Windows Defender scan with McAfee being the existing security software?

Microsoft Security | Microsoft Defender | Other
asked 2026-07-08T16:07:11.62+00:00
arejfour arejfour 5 Reputation points
answered 2026-07-08T16:07:49.5+00:00

AI answer

1 answer

como mudar a conta de verificação

Minha conta de verificação foi descontinuada, como posso adicionar outra conta?

Microsoft Security | Microsoft Entra | Other
asked 2026-07-08T15:47:15.2866667+00:00
MERI FERREIRA 0 Reputation points
answered 2026-07-08T15:47:44.1166667+00:00

AI answer

1 answer

How to retreive certificates from my other mail account?

My certifications are in a different email account which were with my employer ey gds under the mail id ******@gds.ey.com. Now I want to access my certificates from this microsoft mail id

Community Center | Not monitored
asked 2026-07-08T13:20:04.0933333+00:00
ADITYA NARAYAN 0 Reputation points
edited the question 2026-07-08T15:10:11.63+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

Assistance Required – Exam Interrupted Due to Connectivity Issue

Hello Team, I was taking the GH-300 Microsoft Certification Exam when my exam session was interrupted due to an internet connectivity issue while I was connected with the proctor. As a result, the exam closed unexpectedly. When I tried to rejoin the exam…

Community Center | Not monitored
asked 2026-07-08T06:32:32.0366667+00:00
DEVINENI VENKATASUBBAREDDY 0 Reputation points
edited the question 2026-07-08T10:18:21.23+00:00
JuliaMarvin 22,355 Reputation points Volunteer Moderator
1 answer

Caught in a loop.

For several weeks now I have been locked out of my Xbox account. I have attempted to recover it several times, and just keep getting generic responses stating that I have not provided enough information However they do not tell me what else they need.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-07-08T01:17:31.6933333+00:00
Ivan Roberts 0 Reputation points
edited the question 2026-07-08T09:22:09.7966667+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator