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Assistance Required for Partner Center Account Registration for Windows Hello Certification

Hello, I am trying to register a Microsoft Partner Center account for my company to certify our product for Windows Hello. However, I am encountering issues during the registration process and cannot complete it. Since I do not yet have a successful…

Microsoft Partner Center | Other
asked 2026-03-22T06:26:30.02+00:00
Pengfei zhang 15 Reputation points
answered 2026-03-22T06:26:54.8566667+00:00

AI answer

1 answer

Authenticator Link Deletion

I accidentally deleted an authenticator account QR and I am unable to recover. The page affected asks for the code which I am unable to have.

Microsoft Security | Microsoft Authenticator
asked 2026-03-22T06:05:09.3266667+00:00
Stephen Reed 0 Reputation points
answered 2026-03-22T06:05:33.77+00:00

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1 answer

email not working

emails not sending or receiving, just sitting in outbox. have restarted, turned off. nothing works. but sent a yahoo email

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-22T05:24:36.27+00:00
Brett M 0 Reputation points
commented 2026-03-22T06:00:18.75+00:00
John Jefferson Doyon 88,510 Reputation points Independent Advisor
1 answer

Word becomes so slow

Microsoft Word has become extremely slow. Initially, I suspected that the reference manager might be the cause; however, this does not appear to be the case. I have also tried disabling the auto-save feature, but the performance remains slow. I am using…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-03-22T04:52:01.03+00:00
candi 0 Reputation points
commented 2026-03-22T05:31:00.61+00:00
John Jefferson Doyon 88,510 Reputation points Independent Advisor
1 answer

Outlook on Mac Will Not Download All messages from GMAIL Account

Recently setup Outlook on my MacBook. Added gmail account. But the client will only download in to inbox just the last 2 moths of emails. Nothing going further back. Adnno attachments to those emails. I can't find advanced settings on the client (16.107)…

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-03-21T16:26:05.68+00:00
Steven Holmes 0 Reputation points
commented 2026-03-22T05:14:38.4166667+00:00
Hornblower409 15,695 Reputation points
1 answer

My outlook is not functioning properly

i have set up outlook classic. Within outlook classic i have 3 primary accounts set up. ******@americanbrandingsolution.com <mod: PII Removed>@gmail.com ******@varsityjacketstore.com then i have ******@americanimprintsinc.com which is…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-03-21T17:27:03.62+00:00
Kathleen Darr 0 Reputation points
commented 2026-03-22T04:57:39.3266667+00:00
Hornblower409 15,695 Reputation points
1 answer

Microsoft account hacked and hacker turned on two step verification

I recently got my microsoft account hacked and the email and password was changed, i was only notified on the email changed. when i went to sign in the hacker changed the email and i was unable access my account or change password as they added a two…

Microsoft Security | Microsoft Authenticator
asked 2026-03-22T04:25:40.0133333+00:00
Ayden Bu 0 Reputation points
answered 2026-03-22T04:25:53.6833333+00:00

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1 answer

CoPilot Studio

If company has restricted Triggers in Copilot Studios - is there another work around that can be used in order for information to be disseminated via email?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-03-22T03:47:23.6366667+00:00
Tia Casey 0 Reputation points
answered 2026-03-22T03:47:33.7166667+00:00

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1 answer

Não consigo usar conta dividida com outra pessoa

Tenho uma conta e não consigo dividir ela com meu irmão no Xbox fica dando pra ele comprar pacote mesmo eu colocando minha conta no console dele e colocando como principal

Windows for home | Other | Gaming
asked 2026-03-22T03:24:24.9466667+00:00
Wesley Sousa 0 Reputation points
answered 2026-03-22T03:24:36.9933333+00:00

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1 answer

Continuous billing for old inactive Microsoft 365 subscription

I have a recent subscription being billed for $10 via auto pay. There is still an old subscription from years back that is no longer active. yet you continue to withdraw $14 from my account. This has continued for two years. My efforts to contact…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-22T02:49:41.6633333+00:00
Carmen Estrada 0 Reputation points
answered 2026-03-22T02:49:58.2+00:00

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1 answer

Unable to view my certificate for DP 900

I cleared DP 900 on 20th March. It has been 2 days Still I didn't receive any email communication to download the certificate. Nor it is visible in cred management Mod moved from : Microsoft Partner Center | Other

Community Center | Not monitored
asked 2026-03-22T02:03:31.8066667+00:00
Bhagyaraj Munagala 0 Reputation points Microsoft Employee
edited the question 2026-03-22T02:05:05.3066667+00:00
simo-k 95,395 Reputation points Volunteer Moderator
1 answer

Change subscription from 365 Personal back to Personal Classic

Hi. I need to change my subscription back to the original one. Co-pilot etc is extremely irritating. If I want 'upgrades' or changes, I'll ask for them.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-22T01:45:50.3766667+00:00
Betty 0 Reputation points
answered 2026-03-22T01:46:01.2833333+00:00

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1 answer

Microsoft 365

Hi I need to cancel a Microsoft 365 subscription, my name is Carlos Perez! I not longer need this subscription, because I bought a year family subscription Microsoft 365 its good for a year !!! thanks for your attention Carlos…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-22T01:31:19.6433333+00:00
Carlos Perez 0 Reputation points
answered 2026-03-22T01:31:32.93+00:00

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1 answer

Issuses with gamesharing

I switched my home Xbox and have access to all the games through the subscription but not to online multiplayer. I've searched online and nothing seems to fix it.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-22T00:17:05.92+00:00
Gabe Johnson 0 Reputation points
answered 2026-03-22T00:20:27.97+00:00

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1 answer

I am in the wrong place. I need to talk with a representative about my billing

How can I chat or talk with a representative about my annual bill? I am using very little for the $99.99 charge, and perhaps made an incorrect choice which I have to correct right now. Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-03-21T22:13:52.63+00:00
Diana Jordan 0 Reputation points
answered 2026-03-21T22:14:00.7333333+00:00

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1 answer

How to dispute a requested xbox refund

I put in a request to refund a game purchased on xbox. Request was submitted within acceptable boundaries. The reund was denied because I had "Used the service" i.e, played the game for 30 minutes and decided I wanted my money back. The AI…

Windows for home | Other | Gaming
asked 2026-01-21T21:35:22.5933333+00:00
Wallpep 5 Reputation points
commented 2026-03-21T21:28:59.9033333+00:00
Jaxon Nelson 0 Reputation points
1 answer

Getting message: Detecting a one-time purchase license

Bought MC Office 2021 on July 2024. Used it for a year. Now I am getting this message and cannot get into any of the applications. What can I do to get it to work? I have a Mac Action required: We've detected a one-time purchase license. This license…

Microsoft 365 and Office | Other
asked 2026-03-21T21:12:48.2966667+00:00
Bob Sklar 0 Reputation points
answered 2026-03-21T21:13:00.0533333+00:00

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asked 2026-03-21T20:43:25+00:00
Olympia Griffin 0 Reputation points
answered 2026-03-21T20:43:37.2633333+00:00

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1 answer

Minecraft account linked to closed Outlook

A month or so ago I was unexpectedly closed out of my Minecraft account on PS5. After contacting Xbox support I've discovered that my Outlook account connected to the gamertag was closed due to inactivity. Does anyone know how I can gain access to the…

Windows for home | Other | Gaming
asked 2026-03-21T20:19:59.28+00:00
Jo GB 0 Reputation points
answered 2026-03-21T20:20:16.5133333+00:00

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1 answer

“My Copilot access is currently suspended. My subscription is active, and support diagnostics report no issues. I am requesting a review of this policy suspension and reinstatement of my Copilot access.

“My Copilot access was suspended while I was asking for help with a Linux dual‑boot setup. This appears to have been triggered automatically by Copilot’s policy system, even though the activity was legitimate. My subscription is active, and I am…

Microsoft Copilot | Other
asked 2026-03-21T19:49:48.0933333+00:00
sawyer rowe 0 Reputation points
answered 2026-03-21T19:50:00.71+00:00

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