1,190 questions
1 answer
WINDOWS 7 USB RECOVERY PROBLEM
I HAVE WINDOWS 7 HOME PREMIUM EDITION AND I AM TRYING TO DO A BOOTABLE WINDOWS RECOVERY RERPAIR USB DUE TO MY COMPUTERR CRASHING. PROBLEM IS I CANT GET INTO MY COMPUTER TO GET MY PRODUCT KEY AND CAN ONLY MAKE OUT 8 OF THE DIGITS ON STICKER ON COMPUTER. …
Windows for home | Previous Windows versions | Licensing and activation
asked
2026-04-06T01:25:21.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 37%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEH%3C/text%3E%3C/svg%3E)
Elizabeth Hennry
0
Reputation points
answered
2026-04-06T01:25:30.8266667+00:00
AI answer
1 answer
locked out of account and on-line instructions don't work
I haven't used my computer for 3 months. Now I am locked out and can't save my excel or word documents. I am told to resign in. I've been trying but keep going in circles. I changed my password to no avail.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-04T23:38:48.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Beth Newman
0
Reputation points
edited the question
2026-04-06T01:03:26.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
10,610
Reputation points Microsoft External Staff
Moderator
1 answer
account security problems.
We're setting up mom's account, and tried to change the verification email and phone number. I was told to delete the email, and I did. Then I tried to add mom's email to her own account, and the only way I could verify it was through the authenticator…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,481 questions
asked
2026-04-05T22:20:00.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 76%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Bob Cadd
0
Reputation points
answered
2026-04-05T22:20:11.32+00:00
AI answer
1 answer
I can't buy a game i refunded again
I purchased RESIDENT EVIL CODE: Veronica and I then refunded it. Now I want to buy the game again but xbox says that I own it and I can install the game. When I install the game I get an error message basically saying I dont own the game. I go to the…
Windows for home | Other | Gaming
4,303 questions
asked
2026-04-05T22:06:53.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 64%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Partick Beaulieu
5
Reputation points
answered
2026-04-05T22:07:10.8766667+00:00
AI answer
1 answer
How to get my cash balance updated in my Microsoft account
Ongoing problem, I have purchased a # of gift cards using my points balance from Xbox gaming but my account balance has a zero balance. I should also have a balance in sim verse coins but account shows a zero balance. Many attempts at trying to get this…
Windows for home | Other | Gaming
4,303 questions
asked
2026-04-05T20:54:40.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Allen Lamine
5
Reputation points
answered
2026-04-05T20:54:53.38+00:00
AI answer
1 answer
Can not read numbers on Xbox card
I received a gift card for Christmas and two of the numbers rubbed off completely so I can not read them to enter for redemption.
Windows for home | Other | Gaming
4,303 questions
asked
2026-03-07T21:51:50.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 67%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Holewink
0
Reputation points
commented
2026-04-05T19:57:26.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 30%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEO%3C/text%3E%3C/svg%3E)
Emy olamide
0
Reputation points
1 answer
Phone broke
i lost my 2fa for rockstar account from my previous phone, I dont knwo how to recover it. Please help me out.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,481 questions
asked
2026-04-05T18:55:18.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 61%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Raghavendra MV
0
Reputation points
answered
2026-04-05T18:55:33.0433333+00:00
AI answer
1 answer
Entertainment: Digital Subscriptions
Hi, my name is Jaimone Philander, i have an Purchased game on my microsoft account (******@gmail.com). I could not find it anywhere in my library or purchased items. Are there any options on how i could get it back?
Windows for home | Other | Gaming
4,303 questions
asked
2026-04-05T17:53:53.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jaimone Philander
0
Reputation points
commented
2026-04-05T18:30:07.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
MICROSOFT 365 SUBSCRIPTION FOR FAMILY WAS PAID FOR BUT IS MISSING. DO HUMANS WORK HERE?
I need help from a person? MICROSOFT 365 SUBSCRIPTION FOR FAMILY WAS PAID FOR BUT IS MISSING. DO HUMANS WORK HERE?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,181 questions
asked
2026-04-05T17:44:46.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESZ%3C/text%3E%3C/svg%3E)
Susanna Zoebelein
0
Reputation points
commented
2026-04-05T18:18:35.41+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
Azure Marketplace SaaS Subscription Error – Missing x-ms-marketplace-token
Hello I am experiencing an issue while configuring a SaaS subscription from Azure Marketplace. I subscribed to NinjaOne Automated Endpoint Management via Azure Marketplace. However, when I click on “Configure Account”, I am redirected to the onboarding…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,065 questions
asked
2026-04-05T00:52:54.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 41%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESJ%3C/text%3E%3C/svg%3E)
Sam John
0
Reputation points
commented
2026-04-05T18:10:51.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Shree Hima Bindu Maganti
7,590
Reputation points Microsoft External Staff
Moderator
1 answer
WHY DO I CONSTANT HAVE A PROBLEM TO SIGN-IN???
WHY am I constantly asked to sign-in at msn when I wish to comment and when I try to sign-in it continuously tells me there is a problem???????
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
936 questions
asked
2026-04-05T17:33:01.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Josh Rush
0
Reputation points
commented
2026-04-05T18:09:48.3+00:00
John Jefferson Doyon
88,240
Reputation points
Independent Advisor
1 answer
can't log in to my account
So, i have the my passwords to my account, the problem is, i set up an authenticator similar to this, but i dont have the authenticator app nor do i have the code to verify it. how do i fix this?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,481 questions
asked
2026-04-05T17:56:24.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 24%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFJ%3C/text%3E%3C/svg%3E)
Frenly Jesen Sintaro�
5
Reputation points
answered
2026-04-05T17:56:42.61+00:00
AI answer
1 answer
How to toggle between voice and luminosity screen.
Running windows 11, EDGE, Chrome, Bing. Current versions. Need help with to set up the ability to toggle between standard dictation and the illuminosity screen when talking with co-pilot. Sometimes I like the full luminosity screen and other times I…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,736 questions
asked
2026-04-05T16:39:42.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 69%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Patty Amatuzio
0
Reputation points
answered
2026-04-05T16:39:56.56+00:00
AI answer
1 answer
Appeal for Xbox Account Suspension Due to Third-Party Purchase.
Dear Microsoft Support, I am writing to request further assistance with my account, which was suspended. I believe the suspension occurred due to a previous purchase of the account from a third party. I was unaware that this could violate the Community…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,481 questions
asked
2026-04-05T12:09:23.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 46%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Daphne Pardy
5
Reputation points
answered
2026-04-05T12:09:36.4933333+00:00
AI answer
1 answer
blocked account
what seems to be the issue when I try to schedule an exam on Microsoft site? I believe my account is blocked (I don't know why and how to unblock it) https://learn.microsoft.com/en-us/unexpected-error?s=ERROR_VUE_WIDE_BLOCK
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-05T10:44:31.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Joao Ribeiro
20
Reputation points
edited the question
2026-04-05T10:54:37.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
94,975
Reputation points
Volunteer Moderator
1 answer
Due to Health Issue - Not able to Give Ceritifaction
Need help to reschedule Due to Health Issue - Not able to Give Certification - FABRIC Whom to contact as its scheduled on 6-Apr-2026 Moved from: Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-05T09:22:58.81+00:00
Ammar Abbasi
1
Reputation point
edited the question
2026-04-05T09:44:48.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 1%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Tamara-Hu
17,960
Reputation points Microsoft External Staff
Moderator
1 answer
Pre-provisioning Reseal issue. After couple of days enrolment profile missing
We are in the process of SCCM to Intune migration and planned to have Intune build on the newly build machines and using pre-provisioning with windows autopilot. I tried couple of machines of pre-provisioning with windows autopilot resealed. After couple…
Microsoft Security | Windows Autopilot
Microsoft Security | Windows Autopilot
A service that simplifies device provisioning and setup for end users, enabling zero-touch deployment
565 questions
asked
2026-04-03T00:58:29.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 17%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karthick Sekar
5
Reputation points
commented
2026-04-05T07:34:13.9+00:00
Karthick Sekar
5
Reputation points
1 answer
Unable to Access Lab PBIX File
Dear Microsoft Support Team, I am currently following the instructions in the Microsoft Learn lab to open the .pbix file. However, I have encountered an issue: I followed the instructions to open the lab .pbix file, but the lab environment did not…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,180 questions
asked
2026-04-05T07:32:34.6633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
vinyork123
0
Reputation points
answered
2026-04-05T07:32:53.6533333+00:00
AI answer
1 answer
Certificate
Assist with downloading azure fundamentals certificate old email no longer in use
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,956 questions
asked
2026-04-05T07:25:51.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 57.99999999999999%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Khensani
0
Reputation points
edited the question
2026-04-05T07:28:35.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
22,815
Reputation points
Volunteer Moderator
1 answer
Error Code 50089
I am getting Error Code 50089. What should I do? I can not verify my account when I Use MFA
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,481 questions
asked
2026-04-05T07:04:19.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Suhaib Mohammed
40
Reputation points
answered
2026-04-05T07:04:34.41+00:00
AI answer