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authentication code

Online portal asking for Auth code of 6 digits but Microsoft app is giving 8 digit code very big problem im stuck and cant work

Microsoft Security | Microsoft Authenticator
asked 2026-02-27T08:05:12.3466667+00:00
Chetan Kaushik 0 Reputation points
commented 2026-04-11T19:50:37.0966667+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

How to remove ghost tenant. microsoft is treating my personal msa as a business account.

I have a personal Microsoft account (@outlook.com). I have an expired Exchange Online Essentials subscription on my account. I believe a residual business tenant is still associated with my account and is blocking me from signing into certain Microsoft…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-03-15T19:43:38.4233333+00:00
brett anderson 0 Reputation points
commented 2026-04-11T17:23:22.15+00:00
brett anderson 0 Reputation points
1 answer

Authenticator

I do not get any prompt notifications i ha tried a different phone and still doesn't work i need it for my work

Microsoft Security | Microsoft Authenticator
asked 2026-04-11T13:29:24.2366667+00:00
Val Thompson 0 Reputation points
answered 2026-04-11T13:29:42.4633333+00:00

AI answer

1 answer

Offers for students

Hello, i need some help from you how can i get the offers for students to take the certificate i saw the steps you share it in the website but I don’t understand and i cannot get it Moved from Microsoft 365 and Office | Install, redeem, activate | For…

Community Center | Not monitored
asked 2026-04-11T11:02:26.8033333+00:00
13103764 0 Reputation points
edited the question 2026-04-11T11:38:18.1466667+00:00
Jess-Q 12,795 Reputation points Microsoft External Staff Moderator
1 answer

Assistance needed: 50% Exam Discount not showing for DP-900

"I attended the Microsoft Azure Virtual Training Day: Data Fundamentals on January 15th and 16th, 2026. I am trying to schedule my DP-900 exam, but the 50% discount is not appearing under my 'Exam Discounts' tab for my email ******@gmail.com. Could…

Community Center | Not monitored
asked 2026-04-11T04:13:27.5466667+00:00
Lakkineni Sai Deepthi 0 Reputation points
commented 2026-04-11T09:35:32.21+00:00
Julian Sharp 43,441 Reputation points
1 answer

Authenticator

I want to load Microsoft Authenticator onto my new phone. My old phone where I previously had it loaded does not work & on new phone it keeps asking me for a code from the authenticator which I can't get to. Also when I tried to sign into the…

Microsoft Security | Microsoft Authenticator
asked 2026-03-30T19:04:50.6133333+00:00
Chilakos, Greg 10 Reputation points
commented 2026-04-11T04:46:23.1033333+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

How do I get the live help I was promised when I set up my Azure account?

Oh my God! I am so angry! The sales person when I created my Azure accocunt said I could get help setting up my azure virtual server with all the stuff I need on it. HE LIED! I am furious. I was told I'd get a call from Azure's internal support…

Community Center | Not monitored
asked 2026-04-10T23:54:41.23+00:00
Karen Grube 11 Reputation points
edited the question 2026-04-11T04:07:51.9533333+00:00
_AW_ 69,416 Reputation points Volunteer Moderator
1 answer

Win. 8.1 Pro -> Win 10 -> updated hardware -> ?dig key?

I built a system with Windows 8.1 Pro and have the product key. Microsoft automatically updated the OS years ago. I've recently updated hardware and now have to activate Windows 10. I have the Windows 8.1 Pro product key and though I logged in to my…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-04-10T23:38:54.9933333+00:00
Robert Haynes 0 Reputation points
answered 2026-04-10T23:39:09.1966667+00:00

AI answer

1 answer

Update contact number

IT Help Desk has submitted a replacement request for my Surface Laptop. My contact number in that is wrong. I need to correct that'

Surface | Other
asked 2026-04-10T22:06:52.39+00:00
Lalitha Sarma 0 Reputation points Microsoft Employee
answered 2026-04-10T22:06:59.8266667+00:00

AI answer

1 answer

Best ways to organize and search my previous Q&A posts on Microsoft Learn?

Hi everyone!  I’ve noticed that sometimes I can’t easily find questions I’ve asked before on Microsoft Learn Q&A, especially older ones. Is there a best way to search or filter my own posts so I don’t have to scroll through pages manually? For…

Community Center | Discuss the Q&A site | Get started on Q&A
asked 2026-04-09T10:27:45.8166667+00:00
mr john 35 Reputation points
commented 2026-04-10T20:24:05.24+00:00
Hornblower409 15,510 Reputation points
1 answer

Build 26220.8185 out to Beta Channel

Live in Windows Update https://blogs.windows.com/windows-insider/2026/04/10/announcing-windows-11-insider-preview-build-26220-8165-beta-channel/

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-04-10T19:03:52.8666667+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
edited the question 2026-04-10T19:09:21.2133333+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
1 answer

Build28020.1812 out to Canary Channel

Live in Windows Update https://blogs.windows.com/windows-insider/2026/04/10/announcing-windows-11-insider-preview-build-28020-1812-canary-channel/

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-04-10T19:03:25.8966667+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
edited the question 2026-04-10T19:08:21.2466667+00:00
CrazyKats 19,680 Reputation points Volunteer Moderator
1 answer

Connect Copilot and PowerBI

Need help enabling Copilot in Power BI. Can you please advise? #Copilot #PowerBI Thank you Milanni

Microsoft Copilot | Other
asked 2026-04-10T18:54:26.9033333+00:00
Restrepo, Milanni 0 Reputation points
answered 2026-04-10T18:54:41.2333333+00:00

AI answer

1 answer

Certificate not available at portal

Certificate not available at portal. Hi Team, I have given Azure certification exam on 8th of April 2026. Still my certificate not available on portal. Please help here ASAP, Below are the details: Candidate:Vikas *** Jadhav Candidate:Vikas ***…

Community Center | Not monitored
asked 2026-04-10T16:20:17.3933333+00:00
Vikas Jadhav 0 Reputation points
commented 2026-04-10T18:25:43.9366667+00:00
Julian Sharp 43,441 Reputation points
1 answer

HOW TO GET MSFT Practice test voucher LINK

HOW TO GET MSFT Practice test voucher LINK please provide the link

Community Center | Not monitored
asked 2026-04-10T12:34:55.02+00:00
Rajni 0 Reputation points
edited the question 2026-04-10T17:43:49.66+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer

Driver signing stuck in "Sign" stage in Partner Center

Hello, My driver signing submission is stuck in the "Sign" stage for more than 48 hours. Submission ID: 1152921505700818814 Product name: weezmofilterportmonitor64_11_04_09_2026 All previous steps (Package Acceptance, Preparation, Scanning,…

Microsoft Partner Center | Other
asked 2026-04-10T16:58:55.26+00:00
Boris Naimark 0 Reputation points
edited the question 2026-04-10T17:36:25.0333333+00:00
Gérard Oomens 131.8K Reputation points Volunteer Moderator
1 answer

Can't sign in to Authenticator

Authenticator asks to sign in to microsoft account while trying to sign in to microsoft account is asking to open Authenticator. This is a bad loop. Putting code received on sms, doesn't allow signing in and gives an error message.

Microsoft Security | Microsoft Authenticator
asked 2026-04-10T16:54:28.24+00:00
Ronen 20 Reputation points
commented 2026-04-10T16:56:24.49+00:00
Ronen 20 Reputation points
1 answer

SOC 2 Compliance certificate for my app built in Azure/Microsoft

Hello, We are a microsoft enterprise account and we've just recently been onboarded on the Microsoft Foundry program. Considering we are building everything within Azure through foundry, how do we get our soc 2 compliance certificate for the app we are…

Microsoft Security | Microsoft Entra | Other
asked 2026-04-10T16:52:44.27+00:00
Jared Pillai 0 Reputation points
answered 2026-04-10T16:53:03.86+00:00

AI answer

1 answer

How can i delete my personal Azure account if i cannot sign in because of MFA issues

Hello, I used Azure with a personal account for at least 2 years. Recently I could not login to an Azure portal because it requests an approval from the Authenticator app. The Authenticator app does not show notifications. One-time password in the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-10T13:15:04.1633333+00:00
Oleksii Kumkov 0 Reputation points
commented 2026-04-10T16:44:20.9666667+00:00
Thanmayi Godithi 11,905 Reputation points Microsoft External Staff Moderator
1 answer

INVALID CREDENTIALS AFTER ENTEERING CORRECT DOMAIN ADMIN CREDENTIALS WHEN INSTALLING THE PROVISIONING AGENT

I entered the correct domain admin credentials and yet, its still giving me this error. What could have been the issue.

Microsoft Security | Microsoft Entra | Other
asked 2026-04-10T15:35:50.84+00:00
Chinwe Ayiba 0 Reputation points
answered 2026-04-10T15:36:20.55+00:00

AI answer