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M365 Account hacked

My tenant has been fully compromised by an unauthorized attacker. The attacker has performed the following actions: Created a new Global Administrator account Removed all legitimate admin privileges from our accounts Modified recovery email and…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T07:11:19.2866667+00:00
Karthik S 0 Reputation points
commented 2026-04-15T05:37:10.4133333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Inquiry About Global Admin Access

Dear Support Team, Hello, I would like to inquire about the Global Admin access for our account. Could you please let us know which account is currently assigned as the Global Admin? Your assistance would be greatly appreciated. Thank you.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-08T04:25:43.41+00:00
Nooryn Fadillah 0 Reputation points
commented 2026-04-15T05:27:21.6533333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Entra ACTIVE Users Password Reset Failed

Hi everyone, i am the IT person and i am trying to reset user's password from Entra id active user it shows error , kindly refer attachment.

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-07T06:50:17.7133333+00:00
Royal Krishna 0 Reputation points
commented 2026-04-15T05:25:42.6466667+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Missing data in access review

Hello, client informs me they did Q4 access reviews last year. However the most recent data appears to be from October of last year. Client claims there were some done in November-January. Are you able to see if any data is missing, orphaned, or has…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-03T19:37:28.8766667+00:00
ISNY MSP 0 Reputation points
commented 2026-04-15T05:18:01.0333333+00:00
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
1 answer

Legal Name Change

Hello Team, I would like to request a legal name change on my Microsoft Certification profile associated with my MCID. MCID: [Moderator's note: personal info removed] Could you please guide me on the process to update my legal name? Please let me know…

Community Center | Not monitored
asked 2026-04-15T03:27:54.96+00:00
edited the question 2026-04-15T03:32:50.3033333+00:00
Kai-Ex 1,570 Reputation points Microsoft External Staff Moderator
1 answer

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies.I encountered the above problem when logging into my Azure account and am requesting reactivation.

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: eb0343e0-aa26-4e61-a4f4-3bf809c41700 Correlation ID:…

Azure | Azure Life and Safety
Azure | Azure Life and Safety

Life and Safety: A Microsoft program that helps Life and Safety customers adopt to Microsoft Cloud solutions.

19 questions
asked 2026-04-15T01:45:19.42+00:00
bianhei manman 0 Reputation points
answered 2026-04-15T01:45:30.3333333+00:00

AI answer

1 answer

Hardware Developer Program: Questionnaire email never arrived after EV certificate upload, cannot open support ticket (workspace empty)

Hello, We are registering for the Windows Hardware Developer Program and are completely stuck. Requesting escalation to the Hardware Developer Program registration team. Current status Legal contact information submitted and approved EV code signing…

Microsoft Partner Center | Other
asked 2026-04-15T01:32:58.6+00:00
SW개발팀 0 Reputation points
answered 2026-04-15T01:33:12.6166667+00:00

AI answer

1 answer

Certificate is not visible under credentials

I have completed my certification last night but unable to see the certificate. However I could able to view the score report.

Community Center | Not monitored
asked 2026-04-13T16:40:06.2766667+00:00
Venkatesh Gangadaran 5 Reputation points
edited a comment 2026-04-14T22:20:55.06+00:00
Julian Sharp 43,441 Reputation points
1 answer

Lost access to VS Marketplace publisher account after cancelling Azure subscription

Lost access to VS Marketplace publisher account after cancelling Azure subscription I am the publisher of SQLinForm on the Visual Studio Marketplace (https://marketplace.visualstudio.com/publishers/guthesoftware), a SQL formatter extension with ~6,800…

Developer technologies | Visual Studio | Extensions
asked 2026-04-14T20:51:53.7666667+00:00
Guido Thelen 0 Reputation points
answered 2026-04-14T20:52:07.11+00:00

AI answer

1 answer

Global admin lockout on Azure tennant

With the new azure policy in place, I thought I configured the MFA correctly but I get a 4 digit code response in my browser and no respons on my authenticator app. Can somebody please help in creating a ticket for the Data protection team…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-04-14T18:57:42.5966667+00:00
MR-9609 0 Reputation points
commented 2026-04-14T20:05:47.6833333+00:00
MR-9609 0 Reputation points
1 answer

How do I transfer previously saved logins on my account to a new phone?

Hi guysPreviously on my old Samsung s22 I had multiple log ins that used the Microsoft authenticator app.Now with my new phone none of these have transferred to my new phone and I need those details for work.Please let me know how I can get those…

Microsoft Security | Microsoft Authenticator
asked 2025-11-24T03:01:19.9366667+00:00
Nicholas Marshall 0 Reputation points
commented 2026-04-14T19:29:34.4633333+00:00
Uffe Thomsen 0 Reputation points
1 answer

My account has been hacked and the hacker changed everything including main email, secondary email, and turned on two step verification i cannot access any of these and my account has been hacked for over 113+ days and microsoft has not done anything

My microsoft account has been hacked for over 113+ days ive done multiple forms but nothing ive spent alot of money on that account also I cannot access my account at all since the hacker changed everything and make everything inaccessible I just want my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-02-03T02:02:14.2033333+00:00
Jessica DaCoolest 0 Reputation points
commented 2026-04-14T18:15:55.6033333+00:00
Pauline Mbabu 1,840 Reputation points Microsoft Employee
1 answer

How to delete the Copilot Icon from Outlook Android mobile

Outlook just updated on Android phone. Now there is a Copilot icon taking up space beside the new message icon. It's insidiously on every screen. On top of that, it's ridiculously invasive. I don't want to keep inadvertently pressing Copilot when I want…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-01-23T16:00:09.2566667+00:00
Coulter's trail 15 Reputation points
commented 2026-04-14T17:51:13.1966667+00:00
Alex R 10 Reputation points
1 answer

How to remove copilot from outlook

I have a large picture appearing when I log into my outlook. I can't remove it and it blocks access to my email. How can I remove it. TIA

Microsoft Copilot | Other
asked 2026-04-13T18:02:30.3733333+00:00
Debbie Gonin-Braun 0 Reputation points
commented 2026-04-14T17:48:33.77+00:00
Alex R 10 Reputation points
1 answer

Can We extend the current Azure OpenAI Model Deployment in MSFT Foundry/Azure OpenAI

Our organization has deployed the GPT‑4.1 model and manages it through Microsoft Foundry. We understand that the official retirement date for this model is October 14, 2026. We want to learn if it is possible to request an extension to the retirement…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,022 questions
asked 2026-04-10T14:43:48.54+00:00
Lu, Isabel (she/her/hers) 20 Reputation points
commented 2026-04-14T17:32:01.53+00:00
SRILAKSHMI C 19,735 Reputation points Microsoft External Staff Moderator
1 answer

Understanding Microsoft Copilot integration with Entra ID and connectors

Hi Team, I am currently exploring Microsoft Copilot integration with Microsoft Entra ID and had a few questions: How can we retrieve Microsoft Entra ID user details (such as users, groups, or sign-in logs) using Microsoft Copilot? Is there any…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-04-14T16:48:59.86+00:00
Vishal Kumar 105 Reputation points
answered 2026-04-14T16:50:08.3533333+00:00

AI answer

1 answer

How to fix mixrosoft autheticato

I had an old phone it worked perfectly, when I bought a new one it stopped working im not getting any codes!!!

Microsoft Security | Microsoft Authenticator
asked 2026-04-14T14:43:42.75+00:00
Senkal Muhammed (1CK2) 0 Reputation points
answered 2026-04-14T14:43:59.95+00:00

AI answer

1 answer

interaction_required: AADSTS16000: User account

Bom dia, Não consigo mais acessar o meu azure estudante, pois fiz uma solicitação de usuário externo para interno no entra id e intune - pediu para autenticar novamente, depois disso não lembro o usuário interno. alguem ajuda cancelar a solicitação da…

Microsoft Security | Microsoft Entra | Other
asked 2026-04-14T14:14:34.8+00:00
João Pedro Leandro Silva 0 Reputation points
commented 2026-04-14T14:22:09.3066667+00:00
João Pedro Leandro Silva 0 Reputation points
1 answer

Visual Studio login fails , MFA notification not received, while MFA works for other Microsoft 365 apps

The user is unable to successfully sign in to Visual Studio. During the authentication process: The login redirects to Microsoft sign-in page MFA is triggered (number matching screen appears) However, the user does not receive the approval…

Developer technologies | Visual Studio | Other
Developer technologies | Visual Studio | Other

A family of Microsoft suites of integrated development tools for building applications for Windows, the web, mobile devices and many other platforms. Miscellaneous topics that do not fit into specific categories.

5,841 questions
asked 2026-04-14T11:04:00.75+00:00
SM 0 Reputation points
edited the question 2026-04-14T14:18:10.7233333+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Azure Migrate Physical Server Discovery - ServerDiscoveryService.exe Crash Bug

Summary The Azure Migrate appliance for physical server discovery fails to complete discovery due to a crash bug in ServerDiscoveryService.exe. The service successfully connects to target servers but crashes during WSMan transport cleanup before any…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,129 questions
asked 2026-01-29T02:16:40.6566667+00:00
cbrnit 15 Reputation points
commented 2026-04-14T13:45:32.02+00:00
M 5 Reputation points