Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,186 questions
1 answer
Inquiry Power BI Embedded
Dear Microsoft Support Team, I hope this message finds you well. I am currently working on developing a public website that will display interactive dashboards similar to data portals such as the World Bank. I am using Power BI and would like to ensure I…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked
2026-04-28T12:49:49.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 96%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYE%3C/text%3E%3C/svg%3E)
Youssef Emad
0
Reputation points
commented
2026-04-28T14:33:19.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
6,865
Reputation points Microsoft External Staff
Moderator
1 answer
Urgent: Unable to Access Microsoft Authenticator – Blocking Account Logins
Dear Microsoft Support Team, I am facing a critical issue with the Microsoft Authenticator app on my device (Oppo K13), which is preventing me from accessing all accounts linked to it. For the past 5 days, whenever I attempt to log into the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,465 questions
asked
2026-04-28T14:28:52.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 47%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVK%3C/text%3E%3C/svg%3E)
Vipul Kumar
0
Reputation points
answered
2026-04-28T14:29:33.6866667+00:00
AI answer
1 answer
2FA Conundrum
I was using a Galaxy S23 Ultra for a long time, with with Microsoft Authenticator. When I bought the S26 Ultra and transferred my data over, my Authenticator info didn't join in the fun. All my passkeys were in there and now I cannot login to any of my…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,465 questions
asked
2026-04-28T14:18:49.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 36%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Auz Larocque
0
Reputation points
answered
2026-04-28T14:19:33.2266667+00:00
AI answer
1 answer
Can't install microsoft office from mycodes 24 because it says onenote-en-us is still there.
I have uninstalled onenote-en-us, but can't install microsoft office from mycodes 24 because it says onenote-en-us is still there. Am I doing something wrong or is their product a scam?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,898 questions
asked
2026-04-28T14:12:53.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
michael schwartz
0
Reputation points
answered
2026-04-28T14:13:06.8033333+00:00
AI answer
1 answer
No recordings on destination URL conversion goals knowing there has been traffic
For the last month we have had a Destination URL Conversion goal, "contains = /thank-you-sales" we have had 0 recordings. When I test the UET tag it all fires correctly, but it seems incredibly unlikely after a month we have not seen 1…
Microsoft Advertising | Reports | Conversion tracking
Microsoft Advertising | Reports | Conversion tracking
Monitoring user actions after ad clicks to measure campaign effectiveness
8 questions
asked
2026-04-28T13:37:24.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVL%3C/text%3E%3C/svg%3E)
Vanesa Luis-Guerra
0
Reputation points
answered
2026-04-28T13:37:40.0766667+00:00
AI answer
1 answer
Viewing BGP sessions on VGW & RouteServer
I didn't set this up, just trying to understand it. I have a Virtual Network Gateway that has BGP peering sessions with my RouteServer. In VNG --> Configuration, the "Configure BGP" box is NOT checked, unsure why In VNG -->…
Azure Route Server
Azure Route Server
An Azure service that enables network appliances to exchange route information with Azure virtual networks dynamically.
22 questions
asked
2026-04-20T12:59:26.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 35%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Robert Adams
0
Reputation points
edited a comment
2026-04-28T13:17:47.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 83%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Ravi Varma Mudduluru
12,625
Reputation points Microsoft External Staff
Moderator
1 answer
How to restore an older version of Authenticator backup?
I had enabled backup on old phone. In new phone, as the "Recover from backup" is a tiny link at the bottom of signin screen, I missed it and continued with signin and went to settings and elected enable backup. This overwrote my backup from old…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,465 questions
asked
2026-04-28T13:07:44.68+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 47%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anup
0
Reputation points
answered
2026-04-28T13:07:53.01+00:00
AI answer
1 answer
how do i cancel mode s so i can download apps not in the store
how to disconnect mode s to load apps how to disconnect mode s to load apps
Windows for home | Windows 11 | Settings
10,087 questions
asked
2026-04-28T06:27:57.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 65%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
russell gordon
0
Reputation points
commented
2026-04-28T12:53:14.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
10,380
Reputation points Microsoft External Staff
Moderator
1 answer
Request for Power Automate Desktop 64-bit Installer Link (SAP GUI Automation Compatibility Issue)
Hello, I am currently using Power Automate Desktop to implement SAP GUI automation and would like to request support regarding a critical compatibility issue related to the application architecture (32-bit vs 64-bit). 🔹 Current Environment Windows…
Developer technologies | .NET | .NET Runtime
Developer technologies | .NET | .NET Runtime
.NET: Microsoft Technologies based on the .NET software framework. Runtime: An environment required to run apps that aren't compiled to machine language.
1,338 questions
asked
2026-04-15T02:35:53.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 72%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
Drake Jaegal [Dry Ice SCM(DIP)]
25
Reputation points
commented
2026-04-28T12:39:11.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 76%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
Broetsch, Dominik
0
Reputation points
1 answer
Cloud Update rollout waves show only ~50 devices although Entra device group has ~11K — Inventory/eligibility evaluation mismatch
Cloud Update rollout waves show only ~50 devices although Entra device group has ~11K — Inventory/eligibility evaluation mismatch
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,218 questions
asked
2026-04-28T12:15:19.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
ZTS
65
Reputation points
answered
2026-04-28T12:15:33.5566667+00:00
AI answer
1 answer
How to change my legal name
I am a student in Egypt. My National ID is in Arabic, and I want to change my legal name to match it exactly because I am scheduling the AZ-900 exam. Pearson VUE support instructed me to use the same name as it appears on my ID, but when I try to enter…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,898 questions
asked
2026-04-28T11:08:06.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 71%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOE%3C/text%3E%3C/svg%3E)
Oliver Emil Zarif
15
Reputation points
edited the question
2026-04-28T12:12:42.31+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator
1 answer
Unable to reset forgotten live.co.uk password – Phone Verification Not Working After iPhone Replacement
I have forgotten my password for my live.co.uk email, and the process of recovering it requires two‑step verification. I can receive a security code sent to my linked Gmail account, but when I try to have a code sent to my registered phone, I get an…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,727 questions
asked
2026-04-28T12:02:02.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lucy Huskinson
0
Reputation points
edited the question
2026-04-28T12:04:29.11+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator
1 answer
Authenticator might be the worst thing ever.
I'm willing to bet that it's not intended to get stuck in a loop trying to authenticate itself, right? I'm sure at other times I'd probably get a laugh out of seen my phone and my pc demand the same information and not give anything back, but this whole…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,465 questions
asked
2026-04-28T12:01:49.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 19%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jake seader
0
Reputation points
answered
2026-04-28T12:02:07.43+00:00
AI answer
1 answer
copilot studio agent end user issue
hi, i have created an agent using copilot studio but end users are facing error that agent not available .
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,721 questions
asked
2026-04-28T11:54:14.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 35%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dixit Sharma
0
Reputation points
answered
2026-04-28T11:54:29.7533333+00:00
AI answer
1 answer
Respond to reviews
Hi, I'm trying to respond to reviews on our App but i get a response that i can not respond to a review. This has worked for us in the past years but now suddenly since around 3 weeks ago we get this notification
Microsoft Partner Center API
Microsoft Partner Center API
API access and integration with Microsoft Partner Center for managing partner data
783 questions
asked
2026-04-28T09:22:11.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tacx app support
0
Reputation points
commented
2026-04-28T11:28:10.1033333+00:00
Tacx app support
0
Reputation points
1 answer
Azure AI Foundry agent works in Playground but fails in Teams channel with "No tool output found" error
My Azure AI Foundry agent works perfectly in the Foundry Playground but fails when accessed through Microsoft Teams or Copilot channels. Error message in Teams: "No tool output found for remote function call" ConversationId:…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,721 questions
asked
2026-04-28T11:22:09.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 62%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETV%3C/text%3E%3C/svg%3E)
Theuns van Heerden
0
Reputation points
answered
2026-04-28T11:22:28.1333333+00:00
AI answer
1 answer
Subscribed to an AD saying 1 month free trial but was charged. Cancelled and was promised a refund but no refund was refunded.
Hi, with the help of my sister we availed the 1 month free trial of Microsoft Office 365 with a promise that we will be charged after the 1st month. This happened last April 24, 2026 however my sister noticed that her account was charged still with…
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,055 questions
asked
2026-04-28T11:13:35.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 86%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Joan Camille Cancio
0
Reputation points
answered
2026-04-28T11:14:19.6433333+00:00
AI answer
1 answer
Won’t allow me to re-enter mobile phone number, any ideas?
I spent 4 hours yesterday trying to get back into my hotmail account. Today l tried to find out why it doesn’t accept my mobile number when requested for verification. I couldn’t find an answer so l thought l’d delete it and then re-enter it. A big…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,548 questions
asked
2026-04-28T11:00:14.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 93%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Janice Power
0
Reputation points
answered
2026-04-28T11:00:36.2+00:00
AI answer
1 answer
Is there a way to recover my minecraft username after the microsoft account has been compromised and is beyond saving.
My Microsoft account got hacked a while ago and is now completely beyond saving. I want to know if there is a way they can remove Minecraft entirely from that account thus allowing me to buy it again on my new account and use my original username . it is…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
24,727 questions
asked
2026-04-28T07:50:27.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 89%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abhinav Sharma
0
Reputation points
edited the question
2026-04-28T10:32:25.1733333+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator
1 answer
Redeeming discount for training
Hi, I am struggling to redeem my training day discount. I was meant to reflect on checkout on the paearsonvue platform but it is not. Please kindly assist.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
57,898 questions
asked
2026-04-28T08:11:06.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 19%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPF%3C/text%3E%3C/svg%3E)
Phinda Faku
0
Reputation points
edited the question
2026-04-28T10:31:13.8033333+00:00
Gérard Oomens
131.6K
Reputation points
Volunteer Moderator