Additional Nuance products, services, or issues
How can we disable Dragon Medical SpeechKit built-in standard voice commands in the Browser SDK?
Hello, we are using Dragon Medical SpeechKit Browser SDK in a web application. Our current Browser SDK configuration is similar to the following: window.NUSA_userId = configuration.userId; window.NUSA_applicationName =…
Nuance | Other
Cannot send emails through OUTLOOK using my email address ******@hotmail.com
I getthe following error information: Error is [0x80004005-0x80004005-0x00000501]. Exchange response headers: request-id: 0f59b1c1-e5ac-6fbc-3a0e-95d7a5a283d9 X-ServerApplication: Exchange/15.21.0025.012 X-FEServer: LO4P265CA0034 …
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
AI answer
WIFI is getting auto disconnect while working.
The Wi-Fi connection is automatically disconnecting during work. Troubleshoot steps : Troubleshooting Steps Taken: Updated Wi-Fi driver Updated BIOS and firmware Installed latest Windows patches Tested by logging in with another user account Disabled and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
authenticator does not show any code . I can't complete my registration
authenticator does not work can't complete my sign up on azure
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Using Copilot, I encountered an error message "Oops! Something happened. Can you try again?" multiple times. After 10 attempts, the issue persisted.
When I was using the Copilot, it did not provide the correct response, but provide an error message "Opps! Something happened. Can you try again?", I tried 10 times and still faced this issue
Microsoft Copilot | Other
AI answer
Request for Azure Credit Expiry Extension
Dear Support Team, I hope you are doing well. I would like to kindly request an extension for my Azure credits expiry. Due to ongoing client on-premise pilot engagements during this period, I was not able to fully utilize the credits as originally…
Community Center | Not monitored
Tag not monitored by Microsoft.
Logging into Authenticator app
I’m trying to log into my Authenticator app but it says that I need to put in the numbers that are showing on my screen through the app but I can’t do that because it’s through the app already and when I ask for a verification code I don’t get sent any…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Unable to login to Azure Portal and other Azure services at all
Hi, I have a Azure Portal account using my gmail id <PII REMOVED>. While working with Azure Databricks, I was trying to create Unity Catalog, for which I need to check few details in Microsoft Entra. There was a account in my name something like…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Kontodaten löschen die alt und zu viel sind
Wie kann ich meine Kontodaten komplett bereinigen, so dass nur noch eine E-Mailadresse, ein Passwort und ein Kennwort in meinen Kontodaten vorhanden sind. Ich bitte um Ihre Hilfe. Mit freundlichen Grüßen Udo Sklenar.
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Outlook for Mac 2024 "New" no longer pulling Display Names from Google, Apple
I have 3 Google accounts and one Apple account. Until recently, they all had Display Names coming across on Outlook. But something broke and now only the 2 MS accounts have proper Display Names. I've checked on the Google/Apple side. That's all…
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
Global Admin Account Locked in MFA Registration Loop
Hi Microsoft Support Team I am unable to access my Microsoft 365 tenant because my Global Administrator account is locked due to Multi-Factor Authentication (MFA). Details: Tenant domain: please email to us we will provide the info Admin account:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Windows Cloud Files Filter Driver (CldFlt) randomly getting disabled across multiple users — causes OneDrive Files On-Demand failure/disappear and mass re-download of sharepoint folder (Windows 11 25H2)
Multiple users in our Windows 11 25H2 tenant (Build 26200.8457) are experiencing a sudden failure where every file synced through OneDrive (Office, PDF, etc.) becomes unopenable with "file format or file extension is not valid" errors, and…
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
AI answer
Is it possible to reset the MFA?
You are the only global administrator of the company's account, but the MFA authentication means is lost (or unverifiable) and you cannot access the Management Center. Request MFA reset via Data Protection Team.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Complete Microsoft 365 Tenant Lockout – Both Global Admin Accounts Locked Due to MFA – 8+ Days Without Recovery Assistance
We are experiencing a complete Microsoft 365 tenant lockout situation and urgently need escalation guidance. Tenant: <PII REMOVED> Issue: Both Global Administrator accounts became inaccessible due to MFA enforcement, resulting in a complete loss of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Custom domain <pii removed> locked in inaccessible tenant - cannot verify in Entra ID
Hi, I am trying to add a custom domain <PII REMOVED> to my Microsoft Entra ID tenant but verification keeps failing. After investigation I found the domain is already registered in another tenant: Tenant ID: <PII REMOVED> I confirmed this…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
What are the eligibility criteria for a partner to become a T1 partner of modern work?
We are currently an indirect partner for Microsoft Azure and Modern work working through Distributors and want to become a T1 partner/direct partner for the pricing benefit in Modern Work. what are the eligibility criteria's for the same?
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Urgent Request for Tenant Reactivation – AADSTS5000225 (Inactivity Block, no Tenant ID accessible)
Hello Microsoft Support team, I am the Global Administrator (and Microsoft Account owner) of an Azure tenant that was blocked due to inactivity. I am unable to retrieve the Tenant ID directly because: I cannot sign in to the Azure Portal (AADSTS5000225…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to fix O365 Sync error on SCCM. The remote server returned an error: (400) Bad Request
Getting below error during the sync process - Please help with workaround or solution ProcessFileManifest() failed to process O365 file manifest. Caught exception: System.Net.WebException: The remote server returned an error: (400) Bad Request.~~ at…
Microsoft System Center | Other
Additional System Center tools and components for managing infrastructure, applications, and services
AI answer
Unable to login into azure portal.
Hi, I have created a free account in office 365 and trying to login into the azure portal with this mail id. I am getting the following error. Can you please help me to resolve this issue. I have created this office account just now.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Windows XP activation
I cannot connect to the internet, and phone activations says the only activation is via the internet? Replaced the mother board now it needs activation? what can I do to use my computer?
Windows for home | Previous Windows versions | Licensing and activation
AI answer