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Error Code: 500121 - locked out from azure where I registered with a personal outlook account

I need help. Cannot login back to portal.azure.com where I opened an account with my personal outlook account. I cannot access back into azure. I get and MFA notification which does not reach Authenticator, and when try the alternative to verify with the…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-14T03:00:51.87+00:00
ThinkER 0 Reputation points
commented 2026-05-15T06:08:37.7933333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

how to earn certificate ?

how can we earn microsoft certificate if we had completed a course of microsoft e.g. Python for beginners This question is related to the following Learning Module

Community Center | Not monitored
asked 2026-05-15T04:57:10.0333333+00:00
Aishwriya Saini 0 Reputation points
edited the question 2026-05-15T05:55:53.9366667+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator
1 answer

URGENT: Legal Name Change needed for exam on May 20 - Candidate ID MS1101251990

*My upcoming AI-900 appointment invoice lists my name as P Sai, but my legal identity proof is P Kavya Sai. I need an agent to open a private message to sync my correct legal name to Pearson VUE before Wednesday. Mine engage center is not working…

Community Center | Not monitored
asked 2026-05-15T05:14:38.5933333+00:00
P Kavya Sai 0 Reputation points
edited the question 2026-05-15T05:54:07.49+00:00
JuliaMarvin 22,615 Reputation points Volunteer Moderator
1 answer

Invitations are blocked for my tenant.

Forbidden({"error":{"code":"Forbidden","message":"Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help."}}) Can I get my tenant reviewed and the…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-05-15T04:27:34.42+00:00
Mark 0 Reputation points
commented 2026-05-15T04:59:22.61+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Enterprise Application

Hi All I have an Enterprise Application in Azure, and I am trying to renew the client secret. Could you please confirm if the syntax/process I used is correct? I generated a new client secret using below syntax and shared it with the application…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-13T06:48:02.7133333+00:00
Glenn Maxwell 14,206 Reputation points
commented 2026-05-15T04:58:07.9233333+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Error message: interaction_required

I am trying to sign into my azure account that I haven't used in a long time. I'm getting Error message: interaction_required when I try to sign in. Can someone help me reactivate the account. Can't support a normal support ticket since I can't sign in. …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-05-12T01:19:51.4133333+00:00
Junaid Islam 0 Reputation points
commented 2026-05-15T04:41:29.75+00:00
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
1 answer

Unauthorized SUCCESSFUL signins even after enabling 2FA and PW change

I'm seeing on my Recent Acctivity page "Successful Sign-in"s from places around the globe, even after I enabled 2FA and changed my PW. I also received an email from Microsoft in Chinese (about OneDrive) and a notification that I needed to…

Microsoft Security | Microsoft Identity Manager
asked 2026-02-26T16:14:50.7966667+00:00
Gerald Fay 0 Reputation points
commented 2026-05-15T04:41:09.9766667+00:00
Toxic Coma 0 Reputation points
1 answer

currupte many file in pc so i want resate and recover

currepte many files in pc so I want to reset and it recover, but I did go to resolve this issue because the administrator is not give them permission to access or they didn't give the yes option, to proceed the next step.

Microsoft Security | Microsoft Defender | Microsoft Defender for Cloud
asked 2026-05-15T04:33:29.37+00:00
shyam kumar 0 Reputation points
answered 2026-05-15T04:33:46.7866667+00:00

AI answer

1 answer

how to filter all "Unverified" emails to Trash

I use outlook. I use the Strict setting to allow emails from the people in my address book to reach my inbox. This requires that I review the "junk" folder daily to avoid missing important emails from people NOT in my address book. Lately…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-14T19:41:56.0966667+00:00
Harvey Bryant 0 Reputation points
commented 2026-05-15T04:19:11.48+00:00
Hornblower409 15,140 Reputation points
1 answer

Hello I need information on Microsoft Learn and pricing for not for profit business

Hello I need information on Microsoft Learn and pricing for not for profit business. Thank you

Community Center | Not monitored
asked 2026-05-14T20:48:54.73+00:00
Robert Speaker 0 Reputation points
edited the question 2026-05-15T02:08:45.59+00:00
Ian-T 11,970 Reputation points Microsoft External Staff Moderator
1 answer

Unable to sign in to Microsoft Authenticator

Hi, I recently changed my microsoft account password and I tried relogging in on my Authenticator app, then I keep getting the "Something went wrong" error message. It is important that I be able to back up my authenticator app because I plan…

Microsoft Security | Microsoft Authenticator
asked 2026-05-15T02:03:49.47+00:00
YH Zeng 10 Reputation points
answered 2026-05-15T02:04:04.4933333+00:00

AI answer

1 answer

Microsoft Authenticator stuck in sign-in loop — app asks me to log in, but login requires the authenticator I can’t access

I’m having an issue with Microsoft Authenticator and I’m completely stuck in a sign-in loop. The app still shows my accounts, but there’s a red error saying I need to sign in again. When I try to sign in with my password, Microsoft asks me to verify the…

Microsoft Security | Microsoft Authenticator
asked 2026-05-14T23:56:31.4933333+00:00
Meera Kumar 5 Reputation points
answered 2026-05-14T23:56:53.5433333+00:00

AI answer

1 answer

Feedback Letter – Outlook Contact Photo Embedding Issue (1)

Feedback Letter: Outlook.com Contact Photos No Longer Embedding in Outlook Classic   May 14, 2026 Microsoft Corporation  Outlook Product Team  One Microsoft Way  Redmond, WA 98052 Dear Outlook Product Team, Issue Description   I am writing to bring to…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-05-14T23:56:10.63+00:00
Ira Zucker 0 Reputation points
answered 2026-05-14T23:56:32.4166667+00:00

AI answer

1 answer

my inbox is in another languageI have tried and tried to fix this and called Micro soft just got

My inbox is in a different language I have tried and tried to fix this and so have others. I have contacted Microsoft and they sent me to this site, I left a message yesterday Microsoft your customer service is horrible, you cannot get anybody to…

Outlook | Web | Outlook.com | Email
asked 2026-05-14T23:51:56.8833333+00:00
Mary Francisco 0 Reputation points
answered 2026-05-14T23:52:19.08+00:00

AI answer

1 answer

How do I find the cause of the error described below?

Using MS Office, Home and Business 2024 in a Windows 11 Pro environment.  Getting a drop-down message on only one of my Worksheets saying: “Excel ran out of resources while attempting to calculate one or more formulas.  As a result, these formulas cannot…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-14T23:22:18.82+00:00
Tom Doyle 0 Reputation points
answered 2026-05-14T23:22:31.24+00:00

AI answer

1 answer

Error message in Excel about "...running out of resources...."

Using Excel In MS Office Home and Business 2024 I am receiving a drop down saying: "Excel ran out of resources while attempting to calculate one or more formulas.  As a result, these formulas cannot be evaluated." I have formulas in the…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-05-14T22:49:21.56+00:00
Tom Doyle 0 Reputation points
answered 2026-05-14T22:49:51.68+00:00

AI answer

1 answer

Request to Enable SMTP Authentication for ClientCare Email Sending

Hello Microsoft Support Team, I need assistance enabling email sending from a third-party application called ClientCare. We are attempting to send emails from an Outlook/Microsoft account via SMTP but are encountering authentication errors. Connection…

Outlook | Web | Outlook.com | Settings
asked 2026-05-14T22:37:35.7866667+00:00
answered 2026-05-14T22:37:54.47+00:00

AI answer

1 answer

Entra External ID: OTP Verify button hangs indefinitely when invalid or empty code is submitted

On the OTP from Email verification page, clicking the "Verify" button with either an empty input or non-numeric characters causes the button to enter a permanent loading state with no error message shown and no way to recover without refreshing…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-08T11:49:43.93+00:00
Longlands, Dylan 5 Reputation points
commented 2026-05-14T22:16:20.5966667+00:00
RoryB 705 Reputation points
1 answer

Lost access to 2FA on my Rockstar account after switching iPhones

A few weeks ago, I sold my old iPhone, which was the device where my Microsoft Authenticator app was linked to my Rockstar account. I’ve now bought a new iPhone and tried to log into Rockstar, but it seems the account link in the Microsoft Authenticator…

Microsoft Security | Microsoft Authenticator
asked 2026-05-14T21:48:07.1266667+00:00
Noel 0 Reputation points
answered 2026-05-14T21:48:19.47+00:00

AI answer

1 answer

stolen phone, authenticator issue

As you can read, my phone got stolen and authenticator still has it as mine, so all codes get end at it. I need to reopen my accounts and I dont know how to mark it as it isnt mine cause all the things that i try to open requires a code.

Microsoft Security | Microsoft Authenticator
asked 2026-05-14T21:46:48.5266667+00:00
JUAN FELIPE 0 Reputation points
answered 2026-05-14T21:47:02.0833333+00:00

AI answer