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my account got locked

I am got locked out of my Microsoft email account (kh********@hotmail.com) due to an automated security block. Because I don't have access to my original recovery options, Microsoft required me to fill out an identity verification form. but the system's…

Microsoft Security | Active Directory Federation Services
asked 2026-06-11T15:56:43.6166667+00:00
khaled essam 0 Reputation points
answered 2026-06-11T15:57:20.8233333+00:00

AI answer

1 answer

Mouse clicks stop working system-wide after KB5094126 (25H2 26200.8655) — stuck InputSite capture, only Ctrl+Alt+Del recovers

Mouse clicks stop working system-wide while a VT mouse-mode TUI app is running — stuck capture in Windows.UI.Input.InputSite.WindowClass, only recoverable via secure desktop (Ctrl+Alt+Del) Environment Windows Terminal 1.24.11321.0 (Store) Windows 11…

Windows for home | Windows 11 | Windows update
asked 2026-06-11T15:17:22.1766667+00:00
Fredrik Simonsson 5 Reputation points
answered 2026-06-11T15:17:51.2766667+00:00

AI answer

1 answer

Unable to access Microsoft Authenticator after phone reset

“I was using Microsoft Authenticator for my Microsoft/Outlook account. I recently reset my phone / cleared app data. Now I am unable to complete the two-factor authentication during sign-in. I need help recovering access or resetting my MFA methods.”

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T14:00:26.8033333+00:00
Ali Akbar 5 Reputation points
answered 2026-06-11T14:01:20.17+00:00

AI answer

1 answer

Learning path issue

Hi, I recently finished GitHub Copilot Fundamentals Part 2 of 2 learning path and completed all module assignments. But for some reason, there is no "All module assignments passed" badge on it.

Community Center | Not monitored
asked 2026-06-11T12:51:22.7233333+00:00
Innokentii Li 0 Reputation points
edited the question 2026-06-11T13:32:56.3266667+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

How to identify what assigned SCL 9?

We are experiencing persistent Junk folder delivery to Outlook.com and Hotmail recipients from our Google Workspace domain, prtheating.com. Authentication is fully successful: SPF = pass DKIM = pass DMARC = pass Composite Authentication = pass Headers…

Microsoft Security | Microsoft Defender | Microsoft Defender for Office 365
asked 2026-06-11T13:18:26.3066667+00:00
Nathan Tilsley 0 Reputation points
answered 2026-06-11T13:18:43.9533333+00:00

AI answer

1 answer

How to use SUM and SUMPRODUCT across a range of sheets

I have a range of work sheets with product codes in the cells A13 - A45 and Colours of products in the cells B12-F12 I have created a summary sheet for these work sheets that counts the values in all cells where the product and cplour match the values…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-06-11T12:49:53.16+00:00
Lamtek 0 Reputation points
answered 2026-06-11T12:50:07.43+00:00

AI answer

1 answer

SCCM collection tied to AD group will not auto-populate

We have an SCCM collection that is supposed to be populated with devices via a query that looks at an Active Directory group: The collection has incremental updates enabled - every 5 minutes in addition to a full update once a week. The group is in the…

Microsoft Security | Intune | Configuration Manager | Other
asked 2026-06-10T17:20:59.3033333+00:00
Benninghouse, John D - DOT 115 Reputation points
commented 2026-06-11T12:44:28.2333333+00:00
Sherry Kissinger 5,626 Reputation points
1 answer

Authenticator log-ins?

I js really can't get my codes back on authenticator. I can't really play on ps5 now, as I'm supposed to have a code there. In my authenticator app. How do I get um. Those codes whitout my old phone. As it happens to be missing whitout battery, so I…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T12:31:33.5+00:00
Juntunen Tilly 0 Reputation points
answered 2026-06-11T12:31:50.66+00:00

AI answer

1 answer

Microsoft Defender online

We are having a major issue with MS Outlook (New and Old) not being able to connect to the Online Exchange. It started yesterday with a few machines, today it is growing. It is not the domain name or a firewall change. I believe it is from Microsoft…

Microsoft 365 and Office | Microsoft 365 Defender | Other | Other
asked 2026-06-11T12:24:27.1533333+00:00
Lon Green 0 Reputation points
answered 2026-06-11T12:25:22.69+00:00

AI answer

1 answer

Urgent: Agents League Hackathon access and Microsoft Foundry project creation issue

Dear Support Team, I am participating in the Microsoft Agents League Hackathon, Reasoning Agents track, and I need help resolving an account/access issue before the submission deadline. I originally registered for the hackathon using my personal…

Community Center | Not monitored
asked 2026-06-11T11:48:22.41+00:00
Hosna Ara Begum 20 Reputation points
edited the question 2026-06-11T11:54:01.36+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
1 answer

How can AI be integrated into BIM workflows using Microsoft tools?

I’m working in BIM management for engineering projects and exploring how to integrate AI into workflows (e.g., automation, clash detection insights, model validation). Does Microsoft provide any tools, APIs, or Copilot-based solutions that can support…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-11T11:18:18.54+00:00
Sanoop Ravi 0 Reputation points
commented 2026-06-11T11:19:52.8366667+00:00
Pinal Chaudhari 0 Reputation points
1 answer

802.1x wifi profile

Can we automate this wifi setting using intune so the Entra User only click connect without prompting to select connect using username password and pass thru connect using certificate diretly?

Microsoft Security | Intune | Configuration
asked 2026-06-11T07:18:19.7+00:00
Handian Sudianto 7,461 Reputation points
commented 2026-06-11T10:49:35.0666667+00:00
Handian Sudianto 7,461 Reputation points
1 answer

Unable to delete Entra app

Unable to delete Entra app even though i am the owner of it

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-06-10T06:39:46.2333333+00:00
Amit Modi 40 Reputation points Microsoft Employee
commented 2026-06-11T09:54:43.21+00:00
VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
1 answer

Convert to Pay-As-You-Go eMail

I have received an email to convert to Pay-As-You-Go while all my resources are already in Pay as you go . When I press the "Convert to pay as you go" button, I get a web page with "You cannot switch this offer. " The "Checking…

Microsoft Partner Center | Other
asked 2026-06-11T09:11:02.8233333+00:00
Alaa Al-Agamawi 0 Reputation points
answered 2026-06-11T09:11:20.36+00:00

AI answer

1 answer

How do I talk to a real person

I’ve been trying to reset my old password for a Xbox/minecraft dungeons account don’t have the phone number and I have tried everything for the recovery thing and I have tried every link that has been show and it’s all the same all I want to do is talk…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T08:54:57.09+00:00
korbyn czinder 0 Reputation points
answered 2026-06-11T08:55:12.76+00:00

AI answer

1 answer

MS Outlook Junk Folder

My system takes more time to delete emails from my MS Outlook Junk email folder than from my regular Inbox. Net, net the Junk folder is costing me time. And it's not much good at filtering emails in the first place. If it's just going to cost me…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-06-11T08:08:34.38+00:00
Cormac Lucey 0 Reputation points
answered 2026-06-11T08:08:59.9566667+00:00

AI answer

1 answer

how to see my invoice

i need to know how to view or download my tax invoice. I can only see “Print order”, but I need a proper invoice with VAT details for accounting.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-06-11T07:59:31.34+00:00
Danny Apú Cascante 0 Reputation points
answered 2026-06-11T07:59:44.69+00:00

AI answer

1 answer

Microsoft Authenticator

I can't get authenticator to backup up any longer. I have sent logs to Microsoft no response. What I have done. I made sure that the primary email is the correct email. Cleared the cash Checked VPN tunneling Checked DSN for any blocking on Microsoft…

Microsoft Security | Microsoft Authenticator
asked 2026-06-11T07:55:15.3633333+00:00
Jeffrey Williams 0 Reputation points
answered 2026-06-11T07:55:41.29+00:00

AI answer

1 answer

Why VM log in user not showing as Entra ID user even Role assignments given

I provided role assignment "VM log in user " to my virtual machine but still when i do "whoami" it is showing as adminuser. you can see below and please let us know fix for this: it supposed to show below highlighted role assignment…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,343 questions
asked 2026-06-08T05:18:05.7366667+00:00
Varma 1,620 Reputation points
commented 2026-06-11T07:05:21.8733333+00:00
Anonymous
1 answer

Learn - EPAM - Microsoft Certified: Azure Developer Associate (AZ-204)

Hi, I have an issue with the progress level for my challenge EPAM - Microsoft Certified: Azure Developer Associate (AZ-204) where I finished all collections before the time went. I still see 2 / 26 but it should be 26 / 26. Could you help me with that…

Community Center | Not monitored
asked 2026-06-11T07:02:19.62+00:00
Rafał Laskowski 0 Reputation points
edited the question 2026-06-11T07:03:41.72+00:00
JuliaMarvin 22,525 Reputation points Volunteer Moderator