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Office Home & Business 2019 shows as LTSC 2021 and won't activate

Hello, I have Office Home & Business 2019 for Mac listed in my Microsoft account under Services & Subscriptions (added on 20 February 2023). This license was working correctly on my MacBook Air 2020 (Intel) until recently. I uninstalled Office…

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-06-15T16:32:26.9833333+00:00
Katerina Papoulidou 0 Reputation points
answered 2026-06-15T16:32:39.78+00:00

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Microsoft’s partner network for U.S. banks and the $5,000 software funding

. How can a U.S. bank join the Microsoft Partner Network? Does Microsoft offer $5,000 in Azure credits for bank‑focused software projects? Which Microsoft program gives startups $5,000 for building financial apps? How do I apply for the $5,000 Azure…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,654 questions
asked 2026-06-15T15:50:44.14+00:00
MohammadewazNazari-5285 0 Reputation points
answered 2026-06-15T15:51:03.72+00:00

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How to block third party models in Microsoft 365 Copilot?

The question is related to Flux.2 Flex image generation model available in Copilot for PowerPoint from Black Forest Labs. How can a specific model or all third party models be blocked from Microsoft 365 Copilot?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-06-15T15:12:49.2366667+00:00
Anindya Kumar Banerjee 160 Reputation points
answered 2026-06-15T15:13:03.5166667+00:00

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I want to renewal the Microsoft Certified: Azure Developer Associate certificate I didn't receive the reminder mail to renewal the certificate

I want to renewal the Microsoft Certified: Azure Developer Associate certification and extend the time

Community Center | Not monitored
asked 2026-06-15T14:28:02.74+00:00
Neerugatti Sandhya 0 Reputation points
edited the question 2026-06-15T15:01:06.77+00:00
JuliaMarvin 22,445 Reputation points Volunteer Moderator
1 answer

How to get certificate

how does one get a student discount? and how do i take the AZ 900 exam

Community Center | Not monitored
asked 2026-06-15T14:38:40.02+00:00
T R D 0 Reputation points
edited the question 2026-06-15T14:59:32.05+00:00
JuliaMarvin 22,445 Reputation points Volunteer Moderator
1 answer

Voucher AB-900

Hello, I recently attended the event “Microsoft Virtual Training Day: Introduction to Microsoft 365, Copilot, and Agents”, which provides a 50% discount on the AB‑900 certification exam. However, when I try to schedule the exam, the discount is not…

Community Center | Not monitored
asked 2026-03-31T19:00:21.4666667+00:00
meriadeg clergeau 45 Reputation points
edited a comment 2026-06-15T14:52:44.6733333+00:00
john mcadam 0 Reputation points
1 answer

I am locked out of the only administrator account on two Azure AD B2C tenants after changing the owner account of my main Azure subscriptions

I am locked out of the only administrator account on two Azure AD B2C tenants. Neither Global Administrator is able to access the settings for these tenants. I am requesting escalation to the Data Protection / Tenant Recovery team to perform an admin…

Microsoft Security | Microsoft Entra | Other
asked 2026-06-15T14:52:14.9666667+00:00
Tim Hendriksen 0 Reputation points
answered 2026-06-15T14:52:36.3633333+00:00

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Need wrong Microsoft account removed from SuccessFactors login

I am having trouble accessing my company onboarding portal through SuccessFactors. I was previously able to access my onboarding using the account that my employer registered for me. However, today I accidentally signed in with my personal Microsoft…

Community Center | Not monitored
asked 2026-06-14T05:10:34.05+00:00
Oyekan Catherine 0 Reputation points
edited the question 2026-06-15T14:36:40+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

I cannot log into my Azure account due to authenticator app being removed.

I have a personal Microsoft account authenticated with a password and google authenticator app. The app was removed from my phone. I have been able to log in to my Microsoft account and changed the security settings to password only. But my Azure…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-10T13:03:37.86+00:00
Michelle French 0 Reputation points
edited the question 2026-06-15T14:14:28.5666667+00:00
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
1 answer

Lost access to Activision 2FA and backup codes

Hello, I recently changed my phone and no longer have access to the authenticator app that was linked to my Activision account. Because of this, I cannot complete the two-factor authentication (2FA) login process. I also do not have access to my backup…

Microsoft Security | Microsoft Authenticator
asked 2026-06-15T14:11:31.9633333+00:00
Valdis Melders 0 Reputation points
answered 2026-06-15T14:11:48.22+00:00

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1 answer

Microsoft authenticator

I got a new phone and now Microsoft authenticator won’t work.. I try to login. It tells me to use the app, but the app isn’t even letting me login.

Microsoft Security | Microsoft Authenticator
asked 2026-06-15T14:01:02.88+00:00
Laneigh Brooks 0 Reputation points
answered 2026-06-15T14:01:34.0833333+00:00

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1 answer

I am trying to login to my account but can't complete 2 step verification

I am trying to login to my account but I can't complete the 2 step verification because I don't have it logged in anywhere else for verification code or the authenticator app. I am stuck in a loop so please help.

Microsoft Security | Microsoft Authenticator
asked 2026-06-15T13:58:56.45+00:00
Aariti Arora 0 Reputation points
answered 2026-06-15T13:59:14.2833333+00:00

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1 answer

Completed all the modules in a challenge EPAM-GH300 but still showing 14/15

Community Center | Not monitored
asked 2026-06-15T13:36:27.8766667+00:00
Uday Bhaskar Goud Thanniru 0 Reputation points
edited the question 2026-06-15T13:57:37.7933333+00:00
JuliaMarvin 22,445 Reputation points Volunteer Moderator
1 answer

I am trying to pay for Azure 104 exams, i am experiencing an error screen

I am trying to pay for Azure 104 exams, i am experiencing an expected error screen the moment i input my address

Community Center | Not monitored
asked 2026-06-15T13:54:11.8333333+00:00
Sadiq Jibrin 0 Reputation points
edited the question 2026-06-15T13:55:09.2533333+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator
1 answer

MODULE COMPLETION CERT

HOW TO GET COMPLETION CERT FOR EACH MODULE AFTER I HAVE COMPLETED ONE BY ONE

Community Center | Not monitored
asked 2026-06-15T13:18:43.81+00:00
ANJALA DEVI A/P RANGGASAMY Moe 0 Reputation points
edited the question 2026-06-15T13:21:42.73+00:00
Nam-D 3,980 Reputation points Microsoft External Staff Moderator
1 answer

Copilot chat throws error or does not generate response

Copilot chat throws the following error on a managed devices when connected to LAN or Wi-Fi in office: "Sorry, I wasn't able to respond to that. Is there something else I can help with?" This happens mostly the first time when using Copilot…

Microsoft Copilot | Other
asked 2026-06-15T11:47:53.6266667+00:00
Anindya Kumar Banerjee 160 Reputation points
answered 2026-06-15T11:48:13.6833333+00:00

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1 answer

HOW TO FORGET ACCOUNT ON MS AUTHENTICATOR

I was prompted to use the Microsoft Authenticator application. After logging in to the Authenticator app, my account was automatically signed out. At present, whenever I attempt to log in to the email account, I am required to either enter a…

Microsoft Security | Microsoft Authenticator
asked 2026-06-15T11:43:54.38+00:00
nimxsmxeimss 0 Reputation points
answered 2026-06-15T11:44:23.7533333+00:00

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1 answer

Question Regarding Mandatory Trainings After Partner University End-of-Life

Hello Support Team, I am reaching out regarding the mandatory trainings that were previously available through Partner University and have recently reached end-of-life (see the link to the MS recent article Link ): Microsoft Contract Requirements and…

Microsoft Partner Center | Other
asked 2026-06-15T11:14:33.2433333+00:00
Kristina Dunaieva 0 Reputation points
answered 2026-06-15T11:14:51.1866667+00:00

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How to get Health_and_Wellbeing_Execution_Dashboard_V2.xlsx on my PC?

I want get hold of this excel file to send to stakeholders

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-06-15T11:04:48.23+00:00
PANDYA, Jinal (STATION ROAD SURGERY - G84015) 0 Reputation points
answered 2026-06-15T11:05:01.0633333+00:00

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1 answer

My Power BI Certification has expired in may and I didn't receive any notification on expiration

Good day, I was shocked to wake up seeing my certificate having expired without receiving any notification from Microsoft. I checked the spam and bloacked I can not see anything.

Community Center | Not monitored
asked 2026-06-15T09:17:07.7566667+00:00
Silent Muzinde 0 Reputation points
edited the question 2026-06-15T10:34:26.5866667+00:00
Gérard Oomens 131.3K Reputation points Volunteer Moderator