Did you ensure you downloaded the ISO in the exact same language version as you have set for the Windows user interface in the Settings App - Time and Language - Region and language, if that is English, is that US English or just English.
How to fit empty startup
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Steven Black
20
Reputation points
when I go to settings and then go to apps/startup it's empty where there should be a list of disabled programmes and able programmes this has just recently happened
Windows for home | Windows 11 | Apps
Answer accepted by question author
DaveM121
930.8K
Reputation points
Independent Advisor
19 additional answers
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Steven Black 20 Reputation points
2026-08-13T10:15:58.57+00:00 Thank you for your help all fixed now
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DaveM121 930.8K Reputation points Independent Advisor
2026-08-13T11:10:57.5433333+00:00 That is great news, I am glad the problem is resolved.
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DaveM121 930.8K Reputation points Independent Advisor
2026-08-13T08:56:46.6033333+00:00 The option to keep your apps and files should always be available if the correct language version of the ISO is downloaded, if you have downloaded the International English ISO and that option is not available, download the US English ISO to test if you can keep your files and apps.
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Steven Black 20 Reputation points
2026-08-13T08:51:15.24+00:00 I'm in England I only had a choice of two options England USA or England international The international one was the one I chose Should I have chosen the other one?