Word Ipad scrolls back to where cursor is, and also some keystrokes are being missed

Anonymous
2025-04-07T19:05:19+00:00

Recently Word on Ipad is having some issues:

  1. It scrolls back to where cursor is, which makes it very unusable. Basically I cannot use it at all for my writing.
  2. Some keystrokes get missed.

I have already done these trouble shootings: updated my Ipad (maybe this was the cause of the problem because I didn't notice this issue until then), updated to latest Word, uninstalled and reinstalled word, offloaded word app from Ipad storage and reinstalled it, hard restarted my device. I use this app frequently so am very familiar with it. Also, I tried testing other writing tools such as OneNote and Ipad Notes app, but have not had this same issue.

System Info:

Ipad Pro 11inch 3rd Generation, Ipad OS 18.4, Word version 2.95.3.

Microsoft 365 and Office | Word | For home | iOS

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  1. Anonymous
    2025-07-14T18:57:42+00:00

    This didn't work for me when I put the cursor at the end of the sentence, but if I double click on the margins, which then apparently makes the cursor disappear, it does seem to keep the back scrolling issue from happening.

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  2. Anonymous
    2025-05-22T23:47:04+00:00

    I switched to Pages this week and hate it. So many bugs. I’ll probably try Google’s Docs next week to see if I like it any better. The missed keystrokes keeps me from going back to Word and dealing with the scrolling.

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  3. Anonymous
    2025-05-22T06:02:10+00:00

    I have the same problem and same question.

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  4. Anonymous
    2025-04-27T06:53:16+00:00

    I'm not sure how much of a prior notice Apple provides app developers when an iOS is about to be updated. I don't think they give any. I usually avoid updating my iOS immediately for that reason, unless it is an important security patch. Sometimes it takes a while for an app developer to know there's a problem and then more time to figure out what the fix is, fix it, and submit the app to Apple for approval.

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  5. Anonymous
    2025-04-08T19:59:32+00:00

    Hello. Yes, it does also happen when the keyboard is disconnected. I can't see where it mentions the Ipad OS version on the App store, it only mentions that it is compatible with Ipad as far as I can see. Since my post there was a new version of the Word on Ipad, version 2.95.4, but after updating to that I'm still having the issue. In the app store reviews someone reported cursor glitches recently, on Sunday, when I noticed this issue as well.

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