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All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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I am experiencing the same thing. I have verified that my subscription is shared with my family. Looks like it's a large issue. @Microsoft what's going on?
Update: my Family Subscription now appears fine in my account, but when trying to open Word (or any app) it says it is being updated. I guess they were updating the system. If someone knows more, please hit me up!
I am in the main account and can't find a place to "restore account"
We are having the same issue confirmed that our subscription is valid and now no one that it is shared with is able to access any microsoft application they are all getting subscription cancellation notices.
Ditto. Please help