Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:30:32+00:00

    468 now reporting same problem today - this is clearly an issue at Mircosoft end

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  2. Anonymous
    2025-04-10T13:30:19+00:00

    Same here - message suddenly popped-up a few hours ago that my shared subscription has been cancelled

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  3. Anonymous
    2025-04-10T13:26:31+00:00

    Same issue this morning. Sharing subscription with wife who get "subscription cancelled" message. \

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  4. Anonymous
    2025-04-10T13:25:31+00:00

    Same problem here with 2 of 5 family members!

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  5. Anonymous
    2025-04-10T13:24:00+00:00

    We're having the same problem! Our Microsoft 365 subscription is current and valid. Just a few hours ago the shared Microsoft 365 suite of applications was working just fine for all members. Not now. We've unshared and reshared, but are already sharing. Microsoft, please help.

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