Microsoft family sharing subscription suddenly cancelled

Anonymous
2025-04-10T10:30:58+00:00

All of a sudden I'm being asked to subscribe to get Microsoft 365 but am sharing a family subscription with my husband. It says my subscription has been cancelled and directs me to the payment section. On his device it says i cannot be invited as I'm already sharing but i have lost the connection and can only view or print documents but not change or start new ones.. Can you help

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:22:53+00:00

    I've got the same issue. Restarted my computer at about 12:00pm GMT+1, and suddenly all Office 365 apps saying I need to renew. The settings app on my laptop still shows me as signed in to the family subscription / managed by the person who owns it, yet I can't use any of the apps.

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  2. Anonymous
    2025-04-10T13:20:19+00:00

    My Wife and Family have the same problem

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  3. Anonymous
    2025-04-10T13:20:04+00:00

    Same issue on my wife's laptop - popup just came and asked me to buy a subscription which we have had shared for years with no issue

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  4. Anonymous
    2025-04-10T13:19:54+00:00

    That link does not work either.

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  5. Anonymous
    2025-04-10T13:19:20+00:00

    Same thing for me and I cannot use Word or Excel either.

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