Why is Windows Update "2025-07 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5062553)" continuously failing to update successfully

How is this even remotely acceptable for a large multinational running most of the worlds computers releasing updates that do not work and then requiring the users to do some coding to make it work? This is so classically MS. So busy trying to eat everyone else's lunch that it doesn't do its own core functions properly.

We pay an ongoing license fee for USABLE AND FUNCTIONAL software. Not a one off purchase fee anymore where MS can make excuses like "technology has moved on". We pay monthly/yearly now on an ongoing basis so the updates must be ON POINT AND WORK CONSISTENTLY.

I get this:

PS C:\Users\biagi> net stop bits

The Background Intelligent Transfer Service service is stopping..

The Background Intelligent Transfer Service service was stopped successfully.

PS C:\Users\biagi> net stop wuauserv

The Windows Update service is stopping.

The Windows Update service was stopped successfully.

PS C:\Users\biagi> net stop cryptsvc

The Cryptographic Services service is stopping..

The Cryptographic Services service was stopped successfully.

PS C:\Users\biagi> ren %systemroot%\System32\Catroot2 oldcatroot2

ren : Cannot rename because item at '%systemroot%\System32\Catroot2' does not exist.

At line:1 char:1

• ren %systemroot%\System32\Catroot2 oldcatroot2

• 
      + CategoryInfo          : InvalidOperation: (:) [Rename-Item], PSInvalidOperationException 
  
      + FullyQualifiedErrorId : InvalidOperation,Microsoft.PowerShell.Commands.RenameItemCommand 
  
  

PS C:\Users\biagi> net start cryptsvc

The Cryptographic Services service is starting.

The Cryptographic Services service was started successfully.

PS C:\Users\biagi> del /f /q %windir%\WindowsUpdate.log

Remove-Item : A positional parameter cannot be found that accepts argument '/q'.

At line:1 char:1

• del /f /q %windir%\WindowsUpdate.log

• 
      + CategoryInfo          : InvalidArgument: (:) [Remove-Item], ParameterBindingException 
  
      + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand 
  
  

PS C:\Users\biagi> del /f /s /q %windir%\SoftwareDistribution\*.*

Remove-Item : A positional parameter cannot be found that accepts argument '/s'.

At line:1 char:1

• del /f /s /q %windir%\SoftwareDistribution\*.*

• 
      + CategoryInfo          : InvalidArgument: (:) [Remove-Item], ParameterBindingException 
  
      + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand 
  
  

PS C:\Users\biagi> net start bits

The Background Intelligent Transfer Service service is starting..

The Background Intelligent Transfer Service service was started successfully.

PS C:\Users\biagi> net start wuauserv

The Windows Update service is starting.

The Windows Update service was started successfully.

It still doesn't work and the fact that we even have to do this means that MS should pay our license fee back.

hi simon, welcome in community

i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv

after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates

let me know how it goes

Elvis

I get an error as the following:

PS C:\Users\gijoe> ren %systemroot%\System32\Catroo2 oldcatroot

ren : Cannot rename because item at '%systemroot%\System32\Catroo2' does not exist.

At line:1 char:1

• ren %systemroot%\System32\Catroo2 oldcatroot

• 
      + CategoryInfo          : InvalidOperation: (:) [Rename-Item], PSInvalidOperationException 
  
      + FullyQualifiedErrorId : InvalidOperation,Microsoft.PowerShell.Commands.RenameItemCommand 
  
  

PS C:\Users\gijoe> net start cryptsvc

The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

PS C:\Users\gijoe> del /f /q %windir%\WindowsUpdate.log

Remove-Item : A positional parameter cannot be found that accepts argument '/q'.

At line:1 char:1

• del /f /q %windir%\WindowsUpdate.log

• 
      + CategoryInfo          : InvalidArgument: (:) [Remove-Item], ParameterBindingException 
  
      + FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
  

hi simon, welcome in community
i’m Alvise, an independent consultant and I can understand your concern and, please, don't worry I am here to help you

proceed in this way, press the WIN + X buttons and open terminal (admin), now type

net stop bits
net stop wuauserv
net stop cryptsvc
ren %systemroot%\System32\Catroot2 oldcatroot2
net start cryptsvc
del /f /q %windir%\WindowsUpdate.log
del /f /s /q %windir%\SoftwareDistribution\*.*
net start bits
net start wuauserv

after each command press enter

if you want you can create a text file from notepad, save it as All files type and give it a .bat extension

then run it as administrator

after doing so, try again with the updates
let me know how it goes
Elvis

I did this. Copied the text. Made the batch file. Ran it as Administrator. It failed. Tried it again. it hit 2% on the download and crashed.

it does not accept any form of update for KB5062553.