Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Anonymous
2025-04-10T10:26:37+00:00

Why is one of my member in microsoft 365 (family) showed expired, even though it is not due yet?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2025-04-10T13:19:48+00:00

    I am also experiencing the same issue and the subscription is not showing on my profile. Do we need to reinstall the app?

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  2. Anonymous
    2025-04-10T13:17:56+00:00

    Exactly same issue, Excel and Word suddenly stop working with a message about expired license (for Family Member)
    Almost bought a new license to be able to continue working!

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  3. Anonymous
    2025-04-10T13:13:24+00:00

    This does not appear to be caused by Microsoft windows updates.

    Having license issue on machines that did and did not receive updates yesterday.

    Uninstalling the updates made no difference with this issue.

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  4. Anonymous
    2025-04-10T13:10:41+00:00

    Same issue here. Family subscription perfectly fine but my daughter can no longer use it as of today

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