Hi Darhyl,
Please help me too, i need to access my hotmail account.
It is mentioned that my account is blocked due to multiple wrong passwords.
Still i tried to change the passwords many times and still no access and got the message to use other verification method ( there was no option to choose other methods).
I filled in the help form; was asking me about the latest send emails ( email address and email subjects) i dont remember it as i dont send plenty of emails, but i do know all the received emails.
I need to speak to someone from microsoft to help me
Hey Julson!
Nice to meet you! I'm Darhyl, an Independent Advisor.
For us to make sure we're on the same page, may I have the exact error messages/codes upon signing in to your account?
Lastly, may I know the specific troubleshooting steps you have done so far to fix the issue?
Best regards,
Darhyl