Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
I can't sign into my e-mail account
Microsoft Account Sign-in Helper is not helping me at all. I cannot access my personal Microsoft account.
Reported
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Anonymous
Microsoft Account Sign-in HelperMicrosoft Account Sign-in Helper is not helping me at all. I cannot access my personal Microsoft account. I just renewed and paid my yearly subscription last month, yet I'm getting this **** service. I'm unable to access my MS account, and it's driving me nuts! All the channels are unable to help. I need someone to talk to.
I changed my password 2x already
I followed all the troubleshooting steps
Yet, Microsoft Account Sign-in Helper is saying that there is no problem with my account.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
94 answers
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Anonymous
2025-07-18T14:09:34+00:00 -
Anonymous
2025-07-17T20:31:58+00:00 Have logged in and and changed from family365 to Personel365 but my account still says that I have family and want to charge the more expensive one all the time?
Is that a tactic from you or?
No swedish support that I can get in contact?Still today?
Micorosoft has a very good product but very bad support in my opinon.
Many question to get better at my opinion and support are important.
Please write if you hava an answe:******@gmail.com
Pär Lindström
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Anonymous
2025-07-17T10:07:47+00:00 I need help, please get me in my email!!!!
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Anonymous
2025-07-16T13:21:51+00:00 i cant get int my account
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Anonymous
2025-07-16T06:37:07+00:00 exactly the same as me its terrible that we cant contact anyone its so annoying. we are trying to prove we are not robots to a robot!