I need to speak to someone.. I need a refund.

I got charged of 140.39 i need that bach rite away

I need to talk to someone about a charge I got

How can I get my refund I need my money $128 back. Thank you.

I got charged for an xbox live twice but only have one account for it

Dear Andrea Torres,

Hello! Welcome to the Microsoft Community.

It looks like you need to contact online support and request a refund. I understand your feelings and I will do my best to help you.

You need follow the steps below to check or get the payment details and inquire about refunds:

You need to follow the steps I provide below to contact support (I've taken screenshots of the key steps to make sure you're doing it correctly) You can choose to chat with support one-on-one online or wait for a support specialist to call you back to resolve your payment-related issues:

One thing that needs to be explained is that I, as the forum agent, do not have the authority to help you verify the payment or account directly, so as not to expose your private information to the forum, which is a platform for sharing and communicating publicly. This information would be left with chat support in a separate window:

Contact Microsoft Support:

1. Visit this website:  Contact - Microsoft Support
2. Type your problems in the search box there. ( For example, Contact support.)
3. Now click on Get Help and select Contact Support below.
4. Go to the Products & Services tab and choose the Microsoft 365 and Office category
5. On the Category tab, choose Manage My Subscription.
6. Go to Confirm.
7. Choose to chat with a support representative or request a call back.

Note: The contact support team only works at certain times, so if the last window says it's not there, try opening it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you. If you make any progress, feel free to let me know.Best wishesPyke.D | Microsoft Community Support Specialist