OneDrive shared folders showing up as URL links and not actual folders

This issue is still not Resolved, if Microsoft can't resolve this issue in Months, how we should renew their subscriptions. we must explore other options too.

also who will take responsibility for this discomfort and its repocation and losses to us as working on a web page can not be comfortable then the working on system files

Microsoft: Is there an ETA on this fix?

We have moved to iCloud Drive and Dropbox and it these Apps are working well for their specific use cases.

The shared folders in OneDrive are still showing up as internet links.

You also can't create a short cut in the local file structure from the web interface. We receive error: "1 shortcut wasn't added"

This is using macOS Sequoia 15.4 and Onedrive 25.046.0310

FYI: I have also checked with my old company and they are being affected by this bug as well approx 10,000 users (Mac/PC). Not sure the percentage experiencing the issue, but lead tech said "its an issue" and its on his radar.

Mia/Microsoft,

Is there an ETA of when it is expected to be fixed? after going through the comments, it seems this has been YEARS. It is 4/7/2025, how has there been no update to this? Has anyone on this chat tried Google Drive? how is it working for you?

Hello, Blanchi

 

Thank you for raising your concerns in the Microsoft Community.

 

We are aware of the problem and are working to solve it. The URL files will automatically be converted back to folders when the issue is resolved. For now, we recommend accessing shared folders that are in this state in OneDrive.com.

 

Please see this information here:

Add and sync shared folders to OneDrive for home - Microsoft Support

Best regards,

 

Mia | Microsoft Community Support Specialist

Not working for us too. We are moving to Google Drive.

Hello,

When will this issue be resolved? Shared folders in my local Onedrive folder still show up as "folder_name.url" instead of an actual folder. This extremely hampers our work flow.

This is still not working on Onedrive v 25.046.0310 on macOS Sequoia 15.4 on my MacBook Air OR my wife's MacBook Air.

Our current work around is to migrate data to iCloud, but we are paying for MS 365 subscriptions.

Please advise on status.

Thanks,

Russell Irwin.

PS. Please see Microsoft's response below to my trouble ticket from last month.

Begin forwarded message:

From:Microsoft OneDrive SupportSubject: 2025Mar12 Web odsp-web-prod_2025-02-21.014 en-US - DoNotEdit:7070149434 **Date:**March 16, 2025 at 7:07:34 AM AST

Thank you for contacting OneDrive support. Hope you are doing well!

We have read your response. Rest assured you will get best assistance.   We understand that Shared Folders showing up as Internet Shortcuts instead of actual folders in the OneDrive sync client. When try to open the folder, it opens to the webpage.   We regret to hear about the inconvenience you’ve been experiencing with OneDrive. We understand how important it is for you to have a seamless experience, and we apologize for any disruption this may have caused to your work.   We would like to share that our engineering team is aware of this problem and working on a fix. Unfortunately, at this time, we do not have a specific date for when the fix will be released. Our team is working diligently to address this issue.Helpful Article: OneDrive shared folders shortcuts showing up as Internet Shortcuts - Microsoft SupportIn the meantime, we request you to access the shared folders and access the shared files on the web browser as a workaround.   Please check the workaround on this link: https://support.microsoft.com/office/add-and-sync-shared-folders-to-onedrive-for-home-8a63cd47-1526-4cd8-bd09-ee3f9bfc1504   Should you run into other issues or have suggestions, send feedback the exact same way and we will be able to help you out.   We are closing the ticket now as reported issue is known issue with OneDrive, feel free to generate a new ticket via this link: https://onedrive.live.com/?action=feedback if you have any more concern/query related to OneDrive.   Thank you for understanding. We appreciate your time and co-operation with us.

Thank you,Chandra S.OneDrive TeamWorking hours: 11:30 PM to 9:00 0M PST.