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I am not able to look at my subscriptions. I have tried the past threads on this which have no resolution. I have tried talking to Microsoft support, who told me that I was required to wait 48 hours and try again. But it has been weeks, and this is not going away. Is it possible to talk to someone at Microsoft who can fix the error? This is on their server backend.
URL: https://account.microsoft.com/services
error:
Something went wrong on our end. Give it a few minutes, then try again.
TraceID: XLnFXFNKWECvd11K.9.79
Screenshot:
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have also been having this issue for a couple weeks now. I spoke to 1 level of support that referred me to a higher level which we had to schedule a call with, following that, still no fix. Replying here to keep an eye out for a fix when one comes out.
Same issue here! I need to manage the subscription I paid Microsoft to use!!!! MICROSOFT FIX THE PROBLEM AND COMPENSATE US ALL!! THIS IS UNACCEPTABLE FOR A COMPANY OF YOUR SIZE. DID AN AI TAKE OVER? WHAT IN THE WORLD IS GOING ON THAT DOESN'T ALLOW YOUR PRODUCT TO SHOW US, THE CUSTOMER, WHAT PRODUCT WE HAVE AND MANAGE IT?? THIS IS UNACCEPTABLE!
Same here. And my subscription for my entire family runs out next week, and it is impossible to renew because the subscription tab keeps giving that same error message.
I have the same issue and purchased this to share with family and cannot share. MS please fix and chip in a refund while you are at it.
I need to use this particular web page to share my M365 Family with other members of my family. I therefore can't use M365 licenses I've paid for because I can't open this, still. What does it take to get someone from Microsoft to actually read this and fix the problem?