Microsoft Translator Not Translating

Anonymous
2024-08-20T15:28:28+00:00

Using Translator in a group conversational setting for my ELD (English Language Development) class. Students can join the conversation session, but after the first few words are translated into their chosen language, the transcript stops translating and only shows English/English. I am using Lenovo ThinkPad, students are on Chromebooks.

Additionally, for some reason, when students join the session but have to leave to refresh the page or internet connections, the session still recognizes them as in the session. Still, they cannot rejoin or access the conversation.

We have restarted computer systems, tabs, windows, and the app. We have also started new sessions. The issues began on Thursday, 8/15/24.

Microsoft 365 and Office | Translator | For education

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  1. Anonymous
    2024-11-26T21:41:04+00:00

    Similar issue here, in ESOL classrooms. Yesterday only Arabic wasn't translated, today Spanish and French.

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  2. Anonymous
    2024-11-26T21:31:36+00:00

    Hi,

    Same issue, We were planning to use it in our church. First test in October was fine, second test 2 weeks ago ago all went wrong.

    Preaching in English and the receiver only received English , even when we tried different people IOS and android devices in Portuguese, German , Spanish and Persian.

    For now the only alternative is Powerpoint transcript.

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  3. Anonymous
    2024-11-25T17:37:32+00:00

    I have not heard from anyone from Microsoft. My teachers have pretty much abandoned using it at this point. The conversation feature was amazing.

    I tried one last time last night, and it's just utterly broken. I think their AI model broke down, it had been "hearing" ok, but it was only hearing in spurts and picking up a bunch of nonsense.

    No word from Microsoft. I'm looking for alternatives. Microsoft PowerPoint has a Speech to translated subtitles feature. That still works well. We invested in an audio distribution system, which is useless at the moment. So pretty frustrated having the rug pulled out from under us.

    Let me know if you find something that works. I'm trying Byrdhouse, the jury is still out. It took me a few weeks to get MS Translator working the way I want, and this one didn't work 1st try either.

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  4. Anonymous
    2024-11-25T16:13:59+00:00

    I have not heard from anyone from Microsoft. My teachers have pretty much abandoned using it at this point. The conversation feature was amazing.

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  5. Anonymous
    2024-11-23T18:26:12+00:00

    Nope, I guess it's across all devices. We'd been using Android in presenter mode and translating with web based app. After we started having this issue I tried an iOS device (iPod touch, iPad, and iPhone) as troubleshooting. Those worked when I tried. I was hopeful this could be a workaround, but the translation issue may be intermittent.

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