Microsoft Translator Not Translating

Anonymous
2024-08-20T15:28:28+00:00

Using Translator in a group conversational setting for my ELD (English Language Development) class. Students can join the conversation session, but after the first few words are translated into their chosen language, the transcript stops translating and only shows English/English. I am using Lenovo ThinkPad, students are on Chromebooks.

Additionally, for some reason, when students join the session but have to leave to refresh the page or internet connections, the session still recognizes them as in the session. Still, they cannot rejoin or access the conversation.

We have restarted computer systems, tabs, windows, and the app. We have also started new sessions. The issues began on Thursday, 8/15/24.

Microsoft 365 and Office | Translator | For education

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  1. Anonymous
    2024-11-23T18:17:21+00:00

    We've been using this for about a year for a multilingual church. It's become so unreliable the past month or so I'm looking for alternatives. Has anyone from Microsoft replied to this forum? Microsoft tech support wasn't able to help and suggested I email the Translator development team. I haven't heard back after several tries. I'm fairly convinced it has to be on Microsoft's side and only speculate the problem.

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  2. Anonymous
    2024-11-23T15:58:56+00:00

    We are having an international conference on November 29th and we wanted to use Microsoft Translator to offer the international audience translation of the spoken English on stage into their native language.

    Does anyone know of a fix before that date ???

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  3. Anonymous
    2024-11-23T11:19:09+00:00

    We are having the same problem as mentioned above, translation from Spanish to other languages, but it only show Spanish to Spanish! We need assistance, what can we do? Most people use the app on Mobile!

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  4. Anonymous
    2024-11-12T00:19:20+00:00

    The exact same thing is happening to me. I've been using the app to translate English into French and Spanish. The French still works but Spanish repeats the English. The weird thing is the translation that's supposed to be in Spanish the audio is English with a heavy Spanish accent.

    Oh yeah, another thing I noticed is it's only when using a specific network (the only WiFi network I really need it to work on). I was troubleshooting at home and worked fine. I switched to wired LAN in the building and that works. So tried a few cell phone hotspot networks and they all work fine. Of course, I don't have access to the building WiFi to tinker with it. I knew all devices needed to be on the same network to translate, so I think this is real. Maybe, some IP address routing issues, IDK, I'm not the strongest at diagnosing WiFi problems.

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  5. Anonymous
    2024-10-30T16:43:57+00:00

    We are still having issues.

    Mainly if I end a conversation for one period it takes half the period for the student to join in the next and then the conversation isn't always translated to the selected language (it just shows up in English) and I have to keep ending the conversation and starting a new one.

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