Why is there a price increase in Office 365 annual subscription? Am I getting some new stuff? I'm in Malaysia.

I just got a notification saying that my Microsoft Personal Monthly is going from £5.99 a month to £8.49 a month. That's a 41.7% increase! That's ridiculous. Now I've got three weeks to move over to another provider because I'm not being gouged like that. I don't even want or need the AL rubbish they're trying to push. Microsoft, you're going to lose a lot of customers, and you only have your greed to blame.

I ended up somehow on a live chat.

Information provided was only for a USA link.

Nothing worked here in Australia until recently when I was able to simply cancel the subscription and received a full refund.

Thank you for the information, except How did you manage to talk to Support. Couldn't find any phone number where Human beings answer.

I was very concerned at first when I saw the 30% increase (USA) - yet now I see it as 60 credits per month of AI usage. If you run out - you can purchase more credits for use. I was informed that if I want to avoid the added cost, I could cancel my subscription and get Microsoft 365 Personal Classic - at the regular price I paid last year. I wanted to do that - as I use powerpoint, excel, and word often. The good news is that I was able to receive that deal. I could not do it myself, so I called the support desk - Like I say, I was able to get the classic regular price - without AI. I think there are some growing pains here as it took a long time, a couple techs, and turning down some sales pitches. But in the end, the problem was solved. I think it would have been better to offer a simple choice of upgrade or classic - to make it an easy process. PEOPLE THAT ONLY WANT WHAT THEY HAD AT THE PRICE THEY HAD SHOULD CALL. Good Luck

By the way, when I cancelled my subscription, I lost a month of paid service - and they didn't care to reimburse me for the loss.

Hi,

It is for 1 person. what is the cost for multi user version?

This price increase seems for multi user version.

Thanks.