Access denied to Microsoft support

Anonymous
2024-06-14T02:18:19+00:00

I am using Windows 11 Pro and am a Microsoft 365 subscriber. I am looking to get support on a problem I am having with one of the Office applications. But, when logged into my Microsoft account I click on Microsoft support, I get the following message: "Access Denied You don't have permission to access "http://support.microsoft.com/%7Blang-locale%7D/home/contact" on this server".

Does anybody know how to solve this problem?

Thanks.

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-06-18T15:08:31+00:00

    Same issue.

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  2. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2024-06-16T10:27:30+00:00

    Thanks for posting the link but it doesn't work for me. I get the same message.

    Does anybody know if anyone from Microsoft is supposed to monitor these questions?

    At the moment, the support site appears to generate intermittent "Access denied" messages. It may be fixed after the weekend.

    Microsoft does not actively monitor these forums. The majority of contributors are volunteers.

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  3. Anonymous
    2024-06-18T16:44:40+00:00

    This isn't an issue with just Office, it's an issue with the site itself. I cannot access support.microsoft.com at all.

    Access Denied

    You don't have permission to access "http://support.microsoft.com/" on this server.

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  4. Anonymous
    2024-06-18T14:06:59+00:00

    I have the same issue. I cannot get to support page.

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  5. Anonymous
    2024-06-15T23:06:54+00:00

    Thanks for posting the link but it doesn't work for me. I get the same message.

    Does anybody know if anyone from Microsoft is supposed to monitor these questions?

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    2 people found this answer helpful.
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