OneDrive: Shared folders are only available via internet shortcut

Anonymous
2024-06-14T10:21:46+00:00

I am having problems with shared folders in OneDrive. They are showing up as internet shortcuts only, I used to have them in File Explorer as a folder that I would click on to access content of that shared folder. My IT person found a website stating that Microsoft is aware of this issue. When will this be fixed?

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

111 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-09T11:40:40+00:00

    In my business we are having serious difficulties with this problem.

    It’s so frustrating I understand you, I think a solution will never be here tho.

    After more then one year…microsoft only “knows” about the issue.

    So bad since where I live they even bumped up the yearly price of about 30€ witch is not nothing at all.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2025-03-09T11:06:32+00:00

    Have you tried to change the main email associated with the account who is sharing?

    Or you have to create an entirely new one?

    At the moment, even a newly created Outlook account can still encounter this issue. I've created dozens of new accounts (both Gmail and Outlook) and tested hundreds of sharing scenarios (old-to-old, new-to-old, Gmail-to-Outlook, deleting and reinstalling, using a local Windows user...). All of them still result in a URL in Explorer 😆😆. My only option now is to practice meditation and patiently wait for Microsoft to fix it.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-03-09T10:56:50+00:00

    Have you tried to change the main email associated with the account who is sharing?

    Or you have to create an entirely new one?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2025-03-09T10:53:24+00:00

    I run a small business using onedrive and we have this issue…very annoying and thinking about dropbox too since microsoft seems to not care at all even if they say so..the problem is that we use all office apps…witch are hard to replace for us.

    Why nobody wants to help? Strange approach for a company that “values” is customers.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2025-03-08T08:30:55+00:00

    it seems it is the time to find an alternative cloud account. users are suffering from this issue since long time and microsoft keep watching only.

    we faced dificulties to run our daily tasks hence cant trust OneDrive any more.

    Was this answer helpful?

    0 comments No comments