OneDrive shortcut appears as an internet shortcut instead of a folder

Agreed. This is completely unacceptable. This has been sn issue for months now. We have resorted to large thumb/usb drives for now, but this is horrible for collaboration and syncing.

Chris

This is an urgent matter that requires immediate attention from the Microsoft OneDrive Team. We rely on this feature as part of our subscription to ensure the efficiency of our operations.

Hi Eric,

I’ve been facing the same issue for the past two weeks—a shared folder that was converted into an internet shortcut. After reading through this discussion, it’s clear that this is a long-standing, widespread problem affecting multiple users.

For me, this is a critical blocker that must be resolved immediately. My workflow depends on offline access, as I frequently work on the move without an internet connection. I rely on updating my documents offline and syncing them once I’m online. However, with the folder converted to a shortcut, I can’t use the “Always keep on this device” feature to store actual files locally—only the link. This prevents me from accessing and modifying my documents offline, creating major disruptions in my work.

An update here for me, all accounts in my Office subscription are now upgraded, and I no longer have the grief. THAT ONLY TOOK TEN MONTHS. 🤣🙄

Several have reported that Microsoft has resolved this issue. I have not seen that. In fact, today, a frequently-used shared folder has disappeared from my Windows Explorer. I can find it in the online OneDrive but the only thing I can do is make a hyperlink.

Microsoft: please fix this.