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This just randomly started happening a few days ago and I can't figure out why. I previously had a shared folder synced to my computer from OneDrive and then suddenly it disappeared from my file explorer. I looked at the shared folder to see if I have "can edit" capabilities and I do but the only options that show are to add a shortcut to the folder or to download. However if I click download nothing happens. When I add the link, it opens the web version of OneDrive and not the offline folder that I need.
My OneDrive web also doesn't have a sync button at the top of the page or in the settings drop down menu.
I've tried unlinking and relinking the account. I've tried restarting the computer. I've tried logging out and then back in. I've tried uninstalling OneDrive and reinstalling it. I've made sure it's the latest version. I'm running Windows 10/11. I've tried creating a completely different account. I've tried adding the account to the upgraded family subscription version. I've tried reaching out to Microsoft support for help twice. Can someone please tell me what to do?
***Moved from Microsoft 365 and Office / OneDrive / For business / Windows***
A Microsoft file hosting and synchronization service.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue here, it started just a couple of weeks ago. I no longer have acces to my family pictures, which were shared with me from the account of my wife; I don't have acces to files I shared with friends from my hobbies; ...
Microsoft, this is getting embarrassing. Please fix this immediately.
I just moved to Google Drive! Bye Bye UselessDrive!
I have the same issue (folders turned into shortcut), but on top of that onedrive is not loading in my browser. In other words, I have no way to access those folders at the moment, and the folders that are left on my computer ('-Windows') added are all empty. What to do?
Hello Chandy,
Some news if it works again?
Bedankt en groet, Bram
Nothing. I did read somewhere (I thought it was here but there is another similar thread about exactly the same issue on MAC Onedrive) that it might be a windows 10 issue... might function with Windows 11... But I upgraded to windows 11 on my 3 year old PC and got the blue screen of death. Total malfunction.. the PC wasn't capable of supporting Windows 11 despite offering it. Hopeless. I'm going back to pen and paper.