Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-08T15:34:17+00:00

    after 8 months of this - my system is upgraded

    4 separate onedrive logins were set up. shares among them. 4 months ago, links broke, becaume links in stead of folders

    2 months ago, 2 of accounts got changed to version 2

    today, finally, final account got changed to version 2 - 800,000 files in it - i had to re-establish shares, as the shortcuts stayed as shortcuts, (deleted the shortcuts, reestablished the shares)

    they are now all shared as folders, not links, and looks like it fixed itself.

    fingers are crossed, legs crossed also...

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  2. Anonymous
    2025-05-08T14:57:49+00:00

    After 1 week and implementing the mapped drive solution, it is now back to normal for both my accounts.

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  3. Anonymous
    2025-05-08T14:47:52+00:00

    When you say “Visio 2013, do you mean Visio Pro for Office 365 or Visio 2013? Did you install Visio as the part of Office 365 subscription?

    In addition, please provide the screenshot of Visio Product information. To get this screenshot, open Visio on your system, click File>Account, capture the screenshot of all the information mentioned under Product Information.

    Thanks,

    Neha

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  4. Anonymous
    2025-05-08T14:39:51+00:00

    Halo, saya mencoba menginstal Microsoft Visio Professional 2013 di laptop Windows 11, tetapi muncul pesan “configuration did not complete successfully”. Saya sudah mencoba menjalankan sebagai administrator dan memperbaiki melalui Control Panel, tetapi masih gagal. Apakah ada solusi atau update agar Visio 2013 bisa berjalan di Windows 11?

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