Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-05-01T10:52:35+00:00

    I have this problem since April.2025 and I will not create a new account for a workaround. It is to much of a hassle and I use the account for other services.

    Microsoft needs to do something or at least provide some information.

    Only workaround is to use the competition.

    My family uses 12 accounts. I have prepurchase three Microsoft Family 365 keys. Can I even get a refund?

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  3. Anonymous
    2025-04-30T15:46:13+00:00

    This issue is new to me, but this post is here from nearly a year ago. Surely a solution has been worked out. Please let me know. This issue is more than an inconvenience and is effecting my business.

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  4. Anonymous
    2025-04-30T07:14:52+00:00

    just a clarification

    is this an issue of migration from Windoes 10 to Windows 11 or by

    a backend migration we are doing and unfortunately

    we understand that it is something the the OneDrive team is doing and is not related to the computers we are using ?

    Correct.

    This happened to me on Windows 10, Windows 11, Server 2016, Server 2022

    Just wait and be patient, mine took two months to sort itself out.

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