Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-27T07:22:55+00:00

    One more comment. "Created on June 8, 2024"

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  2. Anonymous
    2025-04-27T07:21:27+00:00

    Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

    ***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
    The best thing is: WAIT and do nothing

    "Effective 14 February 2025, the price for Microsoft 365 Family subscriptions will increase from EUR 99.00* per year to EUR 129.00* per year. To continue with the new price, no action is needed—your payment method on file will be automatically charged. To make changes to your subscription plan or turn off recurring billing, visit your Microsoft account at least two days before your next billing date"

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  3. Anonymous
    2025-04-27T00:34:34+00:00

    TLDR - If you really need your shared folders and can't WAIT for MS to fix the issue, create new account a migrate the data is a real pain but works and will be faster and wafting for MS.

    Thank for your post the info that this due to a backend migration, was very useful, some of my folders starting having the issue last year found a post that Microsoft was aware and working for fix as my most important share a 100GB folder was not affected I've just WAITED, until after a Windows and OneDrive app update wake to a deleted local folder some error about the files I've had open when the PC rebooted (forgot the PC on and Windows Update as usual don't care if it destroy work it just reboot), stared looking for a fix but at almost a year since the problem started showing up Microsoft is still working on Fix, as I'm a paying customer decided this time was worth jump to all the hops to chat with MS Support that was a waste of time even if the agent was very polite and apologetic no resolutions was reached, but thanks to your post I've suspected that this was not a problem for new accounts, so I've created a couple of free account to test this, spined up a couple of VMs and tested creating some shared folders and can confirm new account work ok no stupid open in the browser workaround, so if MS won't migrate mi account I'll do it myself, as I've a Family Plan with an unused member I've started the slow and painful process of copying all my data to the new account and create new shares (still in process I've a bit over 500 Gb in my OneDrive) but should be completed in a couple of day and not month or years, so if you really need to solve this issue this a very painful and suboptimal workaround but finally can have working shared folders again.

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  4. Anonymous
    2025-04-26T19:59:30+00:00

    This year my group got into this migration. I can say that the situation partially improved in April. Some of us migrated and shared folders from shortcuts turned into folders from shortcuts again. But some of us remained in different groups. My wife's photos remained inaccessible to me, as well as my photos for her. So we are waiting for further migration.

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