Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-26T19:06:29+00:00

    Hello, Today, after 6 months, everything went back to normal. I noticed I had a web link deleted (no by me) and sent to the recycle bin. So I deleted the other shares that appeared as web shares, logged into OneDrive Web,  and added the shares I had just deleted back.  And finally they appear as directories and subdirectories. At last...

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  2. Anonymous
    2025-04-26T18:42:41+00:00

    I do not think it can be resolved. OneDrive cannot cater outside of direct syncing. For example, if you place a shortcut file/folder in OneDrive it will only sync back to original folder but will not sync within OneDrive,

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  3. Anonymous
    2025-04-26T18:08:35+00:00
    1. Has Microsoft given any indication of:

    -how soon they expect to finish the migration to version 2 for all those still on version1 ;

    -whether they can and would be willing to expedite the move from customers experiencing this problem;

    -whether there are any configration issues on user pcs that are blocing their transfer to to version2;

    ???

    -

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  4. Anonymous
    2025-04-26T15:14:30+00:00

    Does anyone know when this will be solved? Its been several months of wait, which I would not expect from Microsoft. Thank you

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