Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-22T14:35:46+00:00

    I know it doesn't help anyone. But I turned on my computer today and the folders have returned. The internet shortcuts have gone back to proper folders!

    I went into the Onedrive online and removed a share and added it back in again using the 'Add shortcut to My Files' . It all worked.

    Very annoying if you still have this issue, especially if you use it for work!

    Took ~2 months from loss of folders to them returning!

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  2. Anonymous
    2025-04-22T01:01:27+00:00

    Since working with locally available OneDrive files is problematic, you may want to try sharing files on a cloud PC. You get super-fast speeds, which may make file sharing easier. To get the benefits, you should work exclusively in your OneDrive cloud.

    Hi Craig,

    I am sure your comment was wholly well intended to be helpful, but I don't think suggesting people move to more reliance on more cloud service is quite the right suggestion for most people on this thread right now. 🤣 Gotta read the room a bit better. 😉

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  3. Anonymous
    2025-04-20T04:00:39+00:00

    Out of a sudden, my 15+ years old 500 GB onedrive account started syncing on Windows. I have several folders shared to this account, some v1.0 and others 2.0. While syncing, the appearance of the folders inverted: some folders bacame link, others links became folders. I checked using the F12 tool and realized that I was witnessing my account migrating from 1.0 to 2.0 server! I can't think anything I could be done to trigger this, so I think it's completely random; or they're in a way to resolve the issue in a short term, once big accounts like mine are being migrated.

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  4. Anonymous
    2025-04-18T09:43:30+00:00

    I can also confirm that after reporting this in June 2024, all my accounts finally switched over today, and I no longer see "Search" as a bottom navigation link.

    THAT ONLY TOOK TEN MONTHS 🤣

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