Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-04-17T13:58:09+00:00

    This issue first arose across five family accounts on February 21, 2025. Over the past two weeks, it automatically resolved account-by-account, with the last correcting today (April 14, 2025). All weblinks have converted back to file folders.

    Best of luck to all of you!

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  2. Anonymous
    2025-04-16T23:59:30+00:00

    Open your OneDrive account (onedrive.live.com). Click on the gear in the upper-right corner, then Options. On the Options page, if the bottom option in the left menu is "Search", you're on V1. If it's "Restore Your OneDrive", you're on V2.

    Thank you very much Matt. I am on Version 2.

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  3. Anonymous
    2025-04-15T20:44:11+00:00

    I don't have time to debate with a company that hasn't responded to problem reports for months. I have too much data to lose to risk using their crappy OneDrive cloud any longer. I canceled my subscription and went somewhere else and most people should do the same, maybe when they lose customers they will understand that it is the customer that keeps their company going.

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  4. Anonymous
    2025-04-15T12:30:31+00:00

    Of all my Family 365 subscription accounts, only mine hasn’t been migrated to v2 yet. At least once a week, I check if the migration has happened. Folder sharing between the other accounts works perfectly, but on mine, they’ve turned into Links. I guess there’s not much I can do but wait for Microsoft’s goodwill.

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