Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-13T19:47:59+00:00

    Install Mountain Duck as workaround.

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  2. Anonymous
    2025-03-13T19:38:11+00:00

    How do you do this?

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  3. Anonymous
    2025-03-13T18:59:41+00:00

    Microsoft seem to be letting basic stuff slip. There's also a problem which has been going on for 6 months or more with new Outlook not accepting imap accounts. Perhaps a little less concentration on wizzy AI features and a little more on making sure that the core products Microsoft offers and that we all pay for work properly.

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  4. Anonymous
    2025-03-13T17:57:32+00:00

    Unfortunately Microsoft just give out the same message from their support team - "we are aware and working on it" - however no sense of urgency nor proactive customer service.

    If not fixed soon I'll be moving to Apple

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