Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-12T21:50:08+00:00

    It's now mid March of the following year and I'm hitting this... is there something I can do to "kick" it?

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  2. Anonymous
    2025-03-12T20:16:38+00:00

    Exactly. They SHOULD have grouped accounts in clusters according to the size of the shared folders. They would also save massively on their own bandwidth because otherwise we're forced to resync terabytes of data each.

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  3. Anonymous
    2025-03-12T20:14:01+00:00

    I really don’t understand why they are not migrating accounts which are connected by shared folders. If it takes so long to migrate all account in 3 days (over weekend) they should do like this:

    Migrate account 1… if shared to account 2 then migrate also this account … and another if 2 shares also to 3.

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  4. Anonymous
    2025-03-12T19:46:46+00:00

    More of our computers at a small company have been affected! Please Microsoft...assemble a big team and get this fixed. You are debilitating small American business our ability to run SMALL BUSINESS and NON-PROFITS. How can you not top-prioritize this? Many, many small businesses are unable to work efficiently (for almost a year!) So unreasonable. BIGGER SOLUTIONS MUCH FASTER IS NEEDED HERE. EVERYONE NEED TO PUSH BACK HARDER, we need solutions.

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