Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-12T11:32:45+00:00

    Wait, so am I understanding that this issue is the result of MS migrating different accounts tied to the same family 365 subscription migrating at different times, making it so we can no longer share folders properly?

    Exactly. Like if you had even a tiny bit of thought at mitigating the impact of backend migration, migrating whole Family subscription would be at the very top of the list. But we're not business customers, we pay yearly what those pay monthly... so there was absolutely no thought about mitigating problems caused by migration to SharePoint.

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  2. Anonymous
    2025-03-12T09:33:44+00:00

    My boss shares files with me. All our communication addresses with customers etc. are completely handled through this account. So, opening a new account and using one account for communication and another for OneDrive on the same computers would be very confusing and unhealthy.

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  3. Anonymous
    2025-03-12T09:32:54+00:00

    My wife and I share a 365 subscription and I have a folder on my michine that I share with her. As of this morning that share still shows as an internet shortcut.

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  4. Anonymous
    2025-03-12T09:13:40+00:00

    The problem occurs randomly for about a year on some accounts! Till last week, there was a solution to create a new account on OneDrive and than shared folders worked normally (not as a link). But now, I am creating new accounts, and still shared folders are just links. I do not know, why so big company as Microsoft, can not fix it for about a year. I don't know how to work, and start looking for any other, more stable cloud solution.

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