Folders Shared with me are syncing as internet shortcut in OneDrive on Windows PC

Anonymous
2024-06-08T04:53:55+00:00

Hi. I had some folders shared from different users in my OneDrive account. I had added the folders to my OneDrive with Add Shortcut to OneDrive button from Shared folders in cloud. The account is logged into a windows pc and every files including the folders shared with my were syncing fine until yesterday. Yesterday night the shared folders were completely removed from the Windows pc and folders are replaced with internet shortcut. This is such a big mess. I have tried unlinking the account and linking it back, changing the location of OneDrive on my windows pc and tried to get a new folder shared to my account and adding it to OneDrive. Nothing works so far. OneDrive has a big part in my daily activities. Please help me resolve this.

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2025-03-13T06:07:22+00:00

Here is the statement from the Microsoft OneDrive product group (Redmond USA) about the OneDrive Personal problem:

***This is related to a backend migration we are doing and unfortunately, we don’t fully support syncing shared folders in the case where one user has migrated and the other has not. We’re doing everything possible to accelerate things so that it can be resolved as soon as possible for users of the feature. When the accounts are migrated, there is automated logic that makes them go back to a syncing folder within several days.***I have heard, that shared Folder issue is gone.
The best thing is: WAIT and do nothing

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  1. Anonymous
    2025-03-11T20:31:56+00:00

    It seems to be very simple. It is not a technical issue but commercial action by purpose. Do you remeber - few years ago MS was trying to decrease storage volume related to Office subscription. Due to massive media activities MS has decided to withdrawn this decision. Now it founds a solution. MS introduces possibility to add (to buy) additional storage to Office subscription (it was not possible in the past) and blocks possibility to share some folders. Simple ?

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  2. Anonymous
    2025-03-11T19:57:03+00:00

    Hello

    A critical issue. Now I am also hit by this. I hope MS will prioritize this. We pay for this product, vital function out of order.

    /Jacob

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  3. Anonymous
    2025-03-11T19:49:04+00:00

    I just found something very interesting that could be related to the problem we are facing.

    Searching and searching on the web I found the blog of Hans Brender who says he has worked 30 years at Microsoft and specifically on OneDrive. On March 10th he published an entry titled "OneDrive: New naming convention for folder shortcuts" (I translated the title as it is originally in German). There he mentions that the changes he talks about would be implemented in mid-March. Maybe someone who speaks German could try to contact him through his social networks as he is still in communication with people at Microsoft. I joined a Teams channel that Hans created but there is not much movement there

    Maybe we will have some luck

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  4. Anonymous
    2025-03-11T19:26:34+00:00

    I took my voice to social media today; tag Microsoft 365 and Microsoft.

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